1. Suning after-sales service hotline 24 hours a day 2. Suning.com customer service hotline 3. Suning Appliance customer service hotline 24 hours a day 4. Suning Appliance store phone 5. Suning.com Suning.com customer service hotline 24 hours a day
400-836-5365.
Suning After-sales Service Center is responsible for the after-sales service of various electrical products of the group, and is committed to providing consumers with "friendly, fast and thoughtful" high-quality sunshine services. In the past twenty years, Suning has been adhering to the service concept of "Sincerity and sincerity, Suning service; service is Suning's only product, and customer satisfaction is the ultimate goal of Suning service."
Suning’s professional and self-operated after-sales service is Suning’s core advantage that differentiates it from its competitors. In 2009, the concept of "service and responsibility" was put forward to make services responsible and truly put the interests of consumers first. Dig deeply into the essence of service and strive to provide dedicated, dedicated and professional services.
Suning after-sales industry chain:
With the goal of "network integration, operation mechanization, and management informatization", Suning Appliance is vigorously building a nationwide mechanized operation and information management. Characteristic third-generation logistics base. The third-generation logistics base integrates logistics distribution center, call center, training center and logistics center, supporting retail distribution services with a radius of 80-150 kilometers and an annual commodity turnover of 5-20 billion yuan.
Become Suning Appliance’s major service and rear-end platform. At present, logistics bases in Hangzhou, Beijing, Nanjing, Shenyang and other places have been put into use, and dozens of logistics bases are under full construction in Beijing, Guangzhou, Tianjin, Chongqing, Chengdu, Fuzhou, Hefei, Wuxi, Qingdao, Jinan and other places. It is expected that by In 2015, Suning Appliance will complete the construction of 60 logistics bases across the country.
After-sales safety maintenance services, based on the "professional self-operated" after-sales service, Suning Appliance continues to expand service categories and refined services, relying on thousands of after-sales service networks throughout urban and rural areas, with more than 20,000 professional service personnel Engineers respond to customer needs at all times and come to the door quickly within 24 hours to provide customers with professional and reliable after-sales guarantee, becoming the largest electrical appliance service provider in China.
Focusing on customer needs, Suning Appliance has also launched self-service products such as Sunshine Pack, IT Helper, and Service Butler Card. A series of self-promoted security inspection standards for home appliances have also become industry or national standards, with many national Invention patent, it is the first national vocational skills appraisal qualification unit in the industry, and won the Best After-sales Service Award in China.
Customer hotline service, with the goal of "improving customer satisfaction", Suning Appliance promises consumers 365-day self-service and expert services such as telephone, Internet, text messages, and videos, using the industry's largest National call center platform.
The national unified service hotline provides customers with consultation, appointment, complaint and return visit services 24 hours a day. At the same time, all-round fast service channels such as expert agents, membership services, telephone payment, claims services, Songqiao hotline, and trade-in channels are fully responsive, which greatly facilitates consumers. Suning.com customer service hotline
400-836-5365 Suning customer service hotline.
400-836-5365 Suning national service hotline.
Demo phone: Apple 6sp
System version: iOS9.2 (13C75)
Suning.com version: 7.9.2
1. First open the Suning.com App.
2. After entering the homepage of Suning.com, click and enter My E-commerce in the lower right corner.
3. On my e-commerce page, click the settings button in the upper right corner.
4. On the account settings page, click and enter the general settings below.
5. On the general page, click to contact customer service.
6. After clicking to contact customer service, a small box will pop up, just click to call.
7. After clicking to call, it will automatically link to the phone page.
Suning Appliance customer service hotline 24-hour manual service
Suning Appliance 24-hour manual customer service Suning Appliance telephone number: 400-836-5365 Suning customer service hotline, 95315 Suning Express hotline, 400-851-6516 Suning government and enterprise service hotline.
It can solve the tedious problem of enterprises recruiting telephone customer service. The customer service company has its own customer service team and is constantly recruiting experienced customer service personnel all year round. The reserve of telephone customer service can be said to be very sufficient and can take over in time. Suning’s telephone customer service service avoids wasting customer resources due to lack of manpower.
Suning’s outsourced customer service telephone service Suning Appliance’s telephone number:
The cost of Suning’s outsourced customer service telephone service is much lower than the company’s own telephone customer service team. First, the customer service office space, office equipment, Internet fees, electricity bills and other expenses can be directly saved; second, in customer service companies, the salary of customer service generally adopts the basic salary plus commission method, which can not only improve the efficiency of employees' work It can also help enterprises save labor costs.
After the customer service telephone business is outsourced, companies no longer need to spend time and energy training their own telephone customer service. The customer service company will have a professional training department to regularly train customer service personnel and find deficiencies in their work. Revise. Therefore, after outsourcing, the company only needs to send people to supervise the outsourced customer service. Suning Appliance store phone number
Suning Appliance store phone number is: 4008-365-365.
Suning.com is a Chinese retail service provider. In the era of Internet retail, Suning continues to promote smart retail and scene interconnection strategies, expand all categories, online all channels, integrate all customer groups, and provide cloud services through the open , user cloud, logistics cloud, financial cloud, marketing cloud. Achieve full coverage from online to offline, from cities to counties and towns, from shopping malls to communities.
Provide consumers with ubiquitous 1-hour scene life circle solutions, covering consumers’ daily needs in an all-round way. Suning Appliance was the first retail company to use spokespersons in 2007, and since then it has been adhering to the marketing path of personifying the brand image.
Products and Services
In terms of product operations, Suning adheres to the full-category development strategy, innovates and transforms the supply chain, deeply collaborates with retail and supply relationships, and strengthens product operations and supplier service capabilities. Suning's business categories cover home appliances, 3C, maternal and infant, FMCG, department stores, etc. At the same time, through global buyers, global direct procurement, global cooperation and other methods, the global layout of the supply chain is realized.
Based on Suning Store, Suning.com, Carrefour, Suning Plaza and other business formats, Suning can quickly respond to user needs, from online to offline, from cities to counties and towns, from shopping malls to communities , Suning ecological content platforms such as PP Video, PP Sports, Football Club, Durian Community, Longzhu Live and Little BIU are Suning’s core retail industry traffic empowerment platforms. Suning.com phone number
Suning.com’s phone number is 4008365365. When using this phone number, users can dial the corresponding extension according to different needs. For example, the delivery service phone number is 4008365365-2-1. The installation service phone number is 4008365365-2-2.
In addition, the maintenance service telephone number is 4008365365-2-4, and the consultation telephone number for issues such as compensation, invoice business, account and product activities is 4008365365-2-5. The phone number for returns and exchanges is 4008365365-2-3.
Other telephone numbers of Suning.com:
1. Suning Enterprise’s key customer service hotline number is 4008516516.
2. Suning Logistics service hotline number is 95315.
3. The service hotline number of Suning.com Douyin store is 4000988955.
4. Suning Internet service hotline number is 10035.
5. Suning’s intelligent terminal product service hotline is 4000012007.
The above content refers to Suning.com-Contact Us