According to your description, please try the following methods to solve your mobile phone problem:

1. I suggest you find the camera in Settings-Applications-All, select this program to clear the data, and then try to use it again to see if this problem will occur again.

2. If the problem still exists after the above operation, it is likely that the third-party desktop software you use has compatibility problems. In order to make software with good compatibility and security, we suggest that you can search or download a new version of dim sum desktop or other desktop software of the same type through the Lenovo app store (music store) built in your mobile phone, and then try again.

You are welcome to contact us at any time or visit Lenovo Lewen Bar () for consultation and understanding.