(1) The official complaint channels of China Southern Airlines are as follows:
1, telephone complaint
Domestic telephone numbers: 95539- 1-9, 4006695539- 1-9.
Overseas telephone numbers: +86 4008695539- 1-9, +86-20-22395539- 1-9.
Business hours: 7×24 hours
Service content: comments, suggestions and complaints.
2. Online complaint channel: China Southern Airlines-user feedback.
(2) The complaint method of CAAC:
1. CAAC has a special channel for accepting consumer complaints, and can directly enter CAAC official website.
2. Find the social supervision section at the lower right of the home page, and click the "Consumer Complaint" icon to enter the relevant consumer complaint page.
Extended data:
The Regulation on Normal Flight Management (hereinafter referred to as the Regulation) came into effect on 20 17 1. This regulation, which is widely concerned by the industry and society, is the first economic regulation of the Civil Aviation Administration to regulate the normal work of flights.
The "Regulations" further clarify the responsibilities of airlines, airports, air traffic controllers and other air operators from the aspects of normal flight guarantee, delay disposal, passenger complaint management, supervision and management, and legal responsibilities, and provide a legal basis for safeguarding the legitimate rights and interests of passengers and ensuring the normal order of air transportation.
In the first section of Chapter III, the Regulations clearly stipulate that it is up to airlines to decide whether domestic carriers should compensate for flight delays, and the conditions, standards and methods of compensation. Domestic carriers need to formulate and improve flight delay compensation standards according to their own conditions, and report them to the Civil Aviation Administration and the regional administration for the record, and make them transparent and open to the public.
References:
China southern airlines-customer service center
Civil Aviation Administration-Public Information
Shanghai Airlines manual customer service telephone number is 95530 for 24 hours.
Shanghai Airlines Co., Ltd. (SSE: 60059 1) was established in 1985 and its base is located in Shanghai Hongqiao International Airport.
Shanghai Airlines was founded on 1985. It was one of the earliest airlines established in Chinese mainland with the support of local government funds after the reform and opening up, and it was also the first air transport service operator completely independent of the state-owned civil aviation system at that time.
Shanghai Airlines owns 13 B757-200, 5 B767-300, 6 B737-700, 1 B737-800, 5 CRJ-200,1Hawk 800.
24-hour manual consultation hotline of CAAC? Hello, dear, I'm glad to answer your question.
China Civil Aviation Official Phone-Customer Service Phone-12326
China Airlines Customer Service Hotline: 400-6464- 168(24-hour manual service).
If booking tickets manually, you can call the civil aviation online hotline 4000- 16 1580.
The telephone numbers of major domestic airlines are 1, China Southern Airlines (CZ)/ Chongqing Airlines (): 955392, Spring Airlines (9C): 955243, Hainan Airlines (Hu): 953394, Sichuan Airlines (3U): 953785 and Xiamen Airlines (MF): 955. GJ: 0571-8999999, Xiang Peng Airlines (8L): 95326 10, Donghai Airlines (DZ): 4000-888-6611,China Eastern Airlines.
17, Shandong Airlines (SC): 95369 18, Tibet Airlines (TV): 400-808-918819, Jin Peng Airlines (Y8): 9507/kloc-0. China International Airlines (CA): 9558323, China Airlines (CI): 400-888-699824, Asiana Airlines (OZ): 400-650-800025, Korean Airlines (KE): 400-658-88826, and SilkAir.
I hope my answer is helpful to you, and I wish you a happy life.
What's the Shanghai air phone? Shanghai Airlines national unified customer service telephone number: (400 _ 9924518 _ _ 400 _ 9924518) (toll-free) Thank you for your support! Acceptance: book air tickets to Shanghai Airlines customer service phone number, change air tickets to Shanghai Airlines customer service phone number, reschedule Shanghai Airlines customer service phone number, refund tickets,
Price inquiry, travel itinerary printing, luggage consignment, business office, etc! ! ! ! ! ! ! !
Thank you for calling the customer service number of Shanghai Airlines. The special ticket center is nearby.
Special fares with a minimum discount of 20% on each route were launched in August, and airlines began to try transportation.
As a model, set up a professional department to operate online business. After more than a year of exploration and attempt
Since 2002, the online transaction volume has started to rise rapidly, and aviation is used as a travel order.
Mainly engaged in hotel and air ticket booking business. In May 2004, airlines tried to promote
A new travel booking mode-airline e-ticket, which is a special part of travel.
Line, to "online payment can enjoy 30 to 500 yuan discount" way to attract tourists.
Book a trip online. This move aims to provide tourists with the opportunity to stay indoors, from booking to payment.
"One-stop" travel booking service. It is understood that airline e-tickets are convenient.
, the characteristics of fast speed. After the "e-ticket online payment" service is opened, passengers only need to pass
Booking an order with the customer service staff through the aviation hotline can complete the ticketing and online support.
Pay the ticket, or transfer money locally, or go to the local bank counter.
Limited quantity, book as soon as possible! China Civil Aviation Co., Ltd. is owned by China
China Civil Aviation Group Corporation was established on the basis of the former China Civil Aviation Company.
An airline formed by the merger of China Northern Airlines, China Airlines and China Airlines.
Industry company. It is an airline initiated and controlled by China Civil Aviation Group Corporation.
Procedure: 1. Through the customer service phone, the ticket can only be paid by the bank, not by the bank.
For cash transactions, customers must pay the fare before they can book tickets for customers.
When the customer pays the ticket, he must contact the staff to verify the customer's ticket.
Validity of registered customers. 3. Customers can check with the staff with valid certificates and ID cards.
Pick up tickets or deliver them to your door at the set window. 4. Passengers are valid for themselves.
Check in at the airport 30 minutes in advance. Passengers must pay within 60 minutes.
Shanghai Airlines customer service telephone number; Then place an order; Otherwise, the system will freeze or cancel the e-ticket you booked.
6. Pay within the credit period. Payment methods include: a, bank counter c, online banking transfer.
Account B, self-service UnionPay transfer D, card-free deposit of deposit machine dfdd: 1, yes.
Free ticket delivery through the customer's address. 2, can be based on the customer's valid identity and
The customer's order number is directly picked up at the airport. Special statement: 1, please observe it.
According to the company's rules and regulations, all users who consult and accept business must follow the procedure.
Cheng. 2. Please observe the rules and regulations of E-ticket of Passenger Transport Department of Aviation Administration. 3, all use
Users must provide real and valid certificates or valid contact information. 4. Working people
The clerk successfully placed your e-ticket, and then provided it to the ticketing office of the Passenger Transport Department of the Aviation Road Administration.
Set up an account to pay the fare for you. After receiving the ticket, we will send it by mail or
Way to send your e-ticket reservation number to you. 6. I can send it to you according to.
E-ticket reservation number can be used to check your ticket information online. 7. Passengers have their own.
Please pick up your ticket at the airport 30 minutes in advance. Passengers must pay within 60 minutes.
; Otherwise, the system will freeze or cancel the e-ticket you booked and our company.
The special ticket center recently launched a special ticket with a minimum discount of 20% on each route, aviation
The company began to try the operation mode of e-commerce and set up a professional department to operate online business.
. After more than a year's exploration and attempt, since 2002, the online transaction volume has started to grow rapidly.
Climbing up quickly, airlines mainly make travel orders, and also operate hotel and air ticket booking business.
. In May, 2004, airlines tried to launch a new travel booking mode-Avionics.
Sub-tickets, that is, special tourist routes, can be enjoyed through "online payment"
30 discount to 500 yuan "to attract tourists to book travel online. This move aims to mention
A "one-stop" travel booking service that allows tourists to stay at home, from booking to payment.
It is understood that airline e-tickets are convenient and fast. "E-ticket network
After the "Pay Up" service is opened, passengers only need to make a reservation with the customer service staff through the hotline and write it down.
Order, you can complete, buy tickets, the number is limited, book as soon as possible! Chinese citizen
Aviation Co., Ltd. was established by China Civil Aviation Group,
What's the telephone number of Shanghai Pudong Airport? Service hotline: 02 1-96990.
Complaint Tel: 02 1-68347575 (Pudong Airport).
Frequently used telephones at Pudong Airport:
Luggage storage:
t 1:400879 16 17
T2:400879 16 17
Lost and found:
T 1:02 1-68340096，02 1-683404 17
T2: (service suspended)
Extended data
Customer service telephone number: 400852-9293
Ticket office hotline: 400852-9293
Air ticket refund and change service hotline: 400852-9293.
After the completion of the first phase renovation project of Pudong Airport, the customer service telephone of Shanghai Airlines will be able to meet the operational requirements of Terminal 2 before it is put into use in 2008, that is, it has the guarantee capacity of taking off and landing 300,000 flights and passenger throughput of 36.5 million passengers per year.
Pudong Airport has about 800 daily take-off and landing flights, accounting for about 60% of the total Shanghai Airport. There are about 60 Chinese and foreign airlines operating Pudong Airport, with routes covering more than 90 international (regional) cities and more than 60 domestic cities.
Shanghai Airport (Group) Co., Ltd.-Frequently used telephones at Pudong Airport
What's the customer service phone number of Dongfang? Com- Shanghai Pudong Airport?
What's the customer service number of Shanghai Airlines? Shanghai Airlines belongs to China Eastern Airlines, and its customer service number is 95530.
Shanghai Airlines, formerly known as Shanghai Airlines, was established in 1985 and 65438+February. It is the first commercial limited liability aviation enterprise with diversified investment in China. 20 10, 10 10 On October 28th, China Eastern Airlines successfully completed the joint reorganization through share swap and merger, and Shanghai Airlines became a member enterprise of New China Eastern Airlines. 20 10 On May 28th, Shanghai Airlines Co., Ltd., a wholly-owned subsidiary of China Eastern Airlines, officially put into operation.
Shanghai Airlines has more than 70 advanced fleets, mainly Boeing and Airbus, and has opened more than 100 domestic routes. Japan, Korea, Thailand, Australia, Singapore, Kuala Lumpur, Moscow, Hong Kong, Macau, Taipei, etc. 17 long-distance international and regional routes, carrying passengers12,395,400 passengers annually.
Extended data
Development of Shanghai Airlines;
Shanghai Airlines was established in1985+February. On June 8, 2009, the joint reorganization of China Eastern Airlines and Shanghai Airlines was officially launched. 20 10 65438+ 10 On October 28th, the joint reorganization of China Eastern Airlines was successfully completed, and Shanghai Airlines became a member enterprise of China Eastern Airlines.
After the joint reorganization of China Eastern Airlines and Shanghai Airlines, New China Eastern Airlines has 33 large and medium-sized aircraft 1 frame and navigation points1aircraft. New york, Los Angeles, Paris, Frankfurt and other major cities in the world.
In 2005, based on the close cooperation between Shanghai Airlines and Star Alliance partners, Shanghai Airlines applied to join Star Alliance. As of February 9, 2005, all members of Star Alliance 16 have become observers of Star Alliance through Shanghai Airlines, and Shanghai Airlines will be approved to become full members of Star Alliance in due course.
On 2010101October 3 1 day, Shanghai Airlines withdrew from the Star Alliance. 2011June 2 1 Shanghai Airlines joined SkyTeam with its parent company, China Eastern Airlines. In 20 13, it was rated as a three-star airline, and was awarded the "Two-Star Award for Flight Safety" by the Civil Aviation Administration of China for flying 2 million hours safely.
China Eastern Airlines-Contact us.
Baidu encyclopedia-Shanghai Airlines Co., Ltd.