Consumer Protection Law

Article 35

Consumers who have suffered damage to their lawful rights and interests in the purchase or use of commodities may demand compensation from the seller. If, after the seller has made compensation, it is the responsibility of the producer or of another seller who supplied the goods to the seller, the seller has the right to recover the compensation from the producer or the other seller.

Consumers or other victims due to defective goods caused by personal and property damage, you can claim compensation from the seller, you can also claim compensation from the producer. Belong to the producer's responsibility, the seller compensation, the right to recover from the producer. The responsibility of the seller, the producer compensation, the right to recover from the seller.

Consumers who have suffered damage to their lawful rights and interests when receiving services may claim compensation from the service provider.

Article 40

Where an operator provides goods or services under any of the following circumstances, except as otherwise provided in this Law, he shall bear civil liability in accordance with the Law of the People's Republic of China on the Quality of Products of the People's Republic of China*** and the State of China, and the provisions of other relevant laws and regulations:

(1) where the goods are defective;

(2) where the goods do not have the performance of the goods which should be used and sold without explanation;

(3) does not comply with the commodities or its packaging indicated the use of commodity standards;

(4) does not comply with the description of the goods, physical samples and other means of indicating the quality of the situation;

(5) production of commodities eliminated by order of the state, or the sale of invalid, deteriorating commodities;

(6) the number of commodities sold insufficient;

(vii) the content and cost of services in violation of the agreement;

(viii) deliberate delay or unreasonable refusal of the consumer's request for repair, rework, replacement, return, replenishment of the number of commodities, refund of the purchase price and the cost of services, or compensation for damages;

(ix) other circumstances provided for by laws and regulations to harm the rights and interests of consumers.

Article 41

If an operator provides goods or services that cause personal injury to a consumer or other victim, he shall pay the costs of medical treatment, nursing care during the period of treatment, and reduced income due to lost work; if the disability is caused, he shall also pay the costs of living self-help tools for the disabled, living allowance, disability compensation, and the necessary living expenses of the person supported by him; Constitutes a crime, shall be investigated for criminal responsibility.

Article 42

If an operator provides goods or services that cause the death of a consumer or other victim, he shall also pay the funeral expenses, death indemnity, and the living expenses necessary for those who were supported by the deceased before his death; and if a crime is constituted, he shall be held criminally liable in accordance with the law.

Article 50

Operators in one of the following circumstances, the "Chinese People's **** and State Product Quality Law" and other relevant laws and regulations on the punishment of the authorities and penalties provided for, in accordance with the provisions of the laws and regulations; laws and regulations are not provided for, the Administration for Industry and Commerce ordered to rectify the situation, and depending on the circumstances of the single or concurrently impose a warning, confiscate the illegal income, A fine of more than double the illegal income of five times the following, no illegal income of less than 10,000 yuan; the circumstances are serious, shall be ordered to suspend business rectification, revocation of business license:

(a) the production and sale of goods do not meet the requirements of safeguarding the safety of persons and property;

(b) adulteration, adulteration of commodities, fake for the real, substandard or substandard commodities for qualified commodities;

(b) the goods mixed with, adulteration, fake for the real, substandard or substandard commodities for Qualified goods;

(C) the production of state-ordered out of commodities or the sale of invalid, deteriorating goods;

(D) falsification of the origin of the goods, forged or fraudulently use another person's factory name, address, forged or fraudulently use the certification mark, the mark of fame and quality mark of the quality of the mark;

(E) the sale of commodities should be inspected, quarantine but not inspected, quarantine, or falsification of inspection, quarantine results;

(F) the sales of goods should be tested, quarantine or false Inspection, quarantine results;

(F) misleading false advertising of goods or services;

(G) the consumer's request for repair, rework, replacement, return, make up the number of commodities, refund of goods and services, or compensation for damages, deliberately delayed or unreasonably refused;

(H) infringement of the human dignity of the consumer or infringe the personal freedom of the consumer;

(H) infringement of the consumer's personal freedom;

(I) the consumer's personal freedom Consumers personal freedom;

(ix) laws and regulations provide for damage to the rights and interests of consumers should be punished in other cases.