Other mobile phones can also follow this method and be universal.

Let me show you the 8.027 version of mobile phone WeChat.

1. Open WeChat first, and then select me as shown in the figure below:

2, and then select the settings as shown in the figure below:

3. Then select Help and Feedback, as shown in the following figure:

4. Then select the small wrench icon as shown in the figure below:

5. Select Repair Chat Record again, as shown in the following figure:

6. Select Repair Chat Record again, as shown in the following figure:

Matters needing attention

This method may not be able to retrieve 100% of the chat records, so try to back up the chat records before restoring the factory settings.