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Dear Samsung users, hello:

According to your description, I suggest you try the following methods:

1. I suggest you go to Settings-Applications-All-SMS-Clear Data.

2. Restart the phone to see if there is a signal problem.

3. Check whether the number of the information center is correct: Information-Menu button in the lower left corner-Settings-Information Center.

4. Try to replace another sim card, or wipe the contact point between the mobile phone card and the mobile phone (whether the SIM card is in poor contact).

5. It is recommended that you try to upgrade the firmware. (Settings-About Equipment-System Update)

6. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings.

If the problem still exists, I suggest you take the three-guarantee certificate and send your mobile phone to the nearest Samsung service center for inspection and maintenance. Please visit the specific service center address:

. Samsung . com/support/service locations . ASP

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.