Work summary is an important part of doing a good job. Through the work summary, you can clarify the direction of the next step, less detours, less mistakes, and improve the effectiveness of the work. Here let me take you to see the food delivery department personal work summary report sample 5, I hope it can help you!

Catering Department Work Summary Report 1

In the blink of an eye, more than two years into the hotel, according to the hotel's working arrangements, mainly responsible for the logistics of the Department of Catering Catering work, now the work of the 20__ annual work situation work summary report, and a brief overview of the work of the 20__ year intended to:

A logistical management

1, courtesy and politeness, neat clothes, smile service.

2, the implementation of the instructions of the superiors, according to the degree of service and standards, efficient and accurate completion of the work of passing food.

3, before the expenditure to understand the shift of the task of passing food, clear important guests and to be able to pass the food requirements, pass the food in the process of constantly checking the quality and quantity of food, control the quality of food, temperature. According to the guest's request to control the speed of passing food.

4, the implementation of superior instructions, quality and quantity, tableware and cleaning of vegetables.

5, supervise the staff correct and reasonable role of detergent, will be sent to the restaurant and the kitchen, used tableware and utensils clean and neatly yards in the dining rack. Do a good job of cleaning the public area, in the work should pay attention to safe operation.

6, at any time to clean up the dishwashing room and dishwashing room environmental health, to ensure that the worktable tableware rack to meet health standards.

7, improve service consciousness, improve efficiency, dining peak period reasonable deployment, clear their work content, division of labor.

Second, the daily management of staff

1, the new staff, for training, so that they have a good mind, skilled work.

2, the staff assessment, understanding of the staff's psychology, mutual communication.

3, the excellent staff for the table chapter, to promote the excellent advanced to learn, promote team spirit.

Third, there are shortcomings in the work

1, the work is not detailed enough, the banquet is not clear when the primary and secondary.

2, the lack of communication between departments, often after the incident is the existence of the problem.

3, the lack of life and vitality among employees.

Fourth, 20__ year work plan

1, do a good job in the logistics sector staff management, the system is clear, a clear division of labor.

2, more problems between employees to learn from each other, each other to sign, share good service experience, improve personal quality and efficiency.

3, strengthen cost control, cost savings, reasonable water and electricity.

4, do a good job with the kitchen and the floor of the ditch can work.

5, emphasize the coordination between departments.

6, do a good job of food safety and hygiene, and grasp the safety management.

Catering Department Work Summary Report 2

20__ year is a competitive and fruitful year, in the hotel leadership of the careful guidance and catering department of all staff *** with efforts, the smooth reception of the beginning of the year of the reunion feast, the middle of the year of the first year of the banquet, the end of the year of the Christmas feast, etc., to overcome the department-related Personnel loss, the third floor of the hotel nightclub into a banquet hall, as well as a series of departmental renovation projects and other factors to ensure that the work can be planned to carry out smoothly, to ensure that the steady increase in food and beverage revenues, combined with the department's work formula "from the high demand, from the fine to do, from the strict management," the Department of Catering in the past year's work summary Report as follows:

First, the personnel

Most of the employees of the Department are from the following townships and cities, most of them are out of work back to the 'people, the age of the general smaller, less stable, most of the most work for half a year, mobility! At the beginning of the year in the reception of the New Year's banquet there are some problems, there are departmental employees because they want to go home for the New Year, and therefore the work enthusiasm is not high, low efficiency, complaints often appear, etc., and there are also those who resigned from the department to apply for. This has a great impact on the work of the department on the one hand, the active preparation of personnel, on the other hand, to carry out activities to strengthen cohesion, so that they feel that the hotel is their home! Through to these aspects of the work, the loss of personnel has been controlled to a certain extent.

Second, training

Most of the employees in this department come to the rural areas, cultural qualities are low, plus most of the employees come to the Northeast to fight with the poor disciplinary constraints, in the grooming, personal language, are quite casual, these are from a qualified hotel employees have a gap, so the department has developed a relevant induction training program and monthly training focus, from easy to difficult, from simple to deep, step by step.

This is the first time I've ever seen a hotel in the world.

Third, environmental health and facilities and equipment

Environmental health has always been the headache of the Department of food delivery, because the kitchen health area is connected to the Department of the region, there is inevitably sewage, sundry rotten throw, flies and other issues, to make great efforts to change these dirty, rotten, poor problem, the development of a weekly hygiene log and a daily duty log, a clear hygiene work is everyone's responsibility, and regularly focus on manpower to the region, and regularly focus on manpower to the region, and to make sure that all the people have the same responsibilities.

Facilities and equipment, food elevator shaft due to the use of long years, there are inevitably some aging problems, in the process of operation of some problems, affecting the normal work, on the one hand, to actively coordinate and communicate with the Ministry of Engineering, regular and irregular elevator shaft maintenance and overhaul, on the other hand, the new and old staff to explain and train the use of precautions in the process of using the method of safe use.

Fourth, food

The quality of food quality is the life of catering, at the beginning of the year due to the lack of staff in the kitchen department and more banquets, the quality of food has declined, the rate of complaints rose, so actively communicate with the kitchen department and analyze the causes of the problem, and find ways to solve the problem.

In terms of zero point, adhere to the principle of zero point on the food, not fresh on, there are foreign objects not on, spoiled and tasteless not on, broken utensils not on and so on.

In terms of banquets, adhere to the principle of banquets, first cold after the hot, first dish after the point, first salty after the sweet, first fried after the burn, first light after the fat, first quality after the general and so on.

Although some achievements, but there are some shortcomings:

1, in the department of low-quality supplies in the supervision is not done very well, tableware, utensils, the loss of a relatively large.

2, in terms of discipline, their own binding force is not strong, did not do what should be the table marshal; too lenient to the staff, the punishment is not strong enough.

3, in the food quality control is far from good enough, food complaints occur from time to time.

4, in the staff training efforts is not very perfect, the overall ability of the staff is too big a difference.

2010 is a long way to go, opportunities and difficulties co-exist, the goal and the reality of the gap, we have to face, to meet the challenge, in this market economy is highly developed today, in place, means backward, backward means eliminated, in the new year, I should strengthen the study, deepen the personal connotation of the individual heart, improve personal ability, expand personal space, and strive to become a Composite talents; and lead the Department of people united struggle, hard work, will catering work to a higher level.

Catering Department Summary Report 3

20NN years have passed, time flies, in this year there are many experiences are worth recalling and remembering the police, as the saying goes, "after a matter, long a will", yes, that is, this is how we grow up to know more; this is also inseparable from the work of the Ministry of Food and Agriculture, the Ministry of Food and Agriculture. This is also inseparable from the care and guidance of the leadership, we have difficulties they are always on the same front with us, encountering problems are always carefully explained and guided. Manager, supervisor, foreman in them I see a sense of responsibility, which is also a kind of attitude to do things! With the principle of left-right communication and up-down coordination, carry forward the spirit of unity is strength to shape our team. __. Stick to it and try to cherish it. Let's review the following:

As a new year, which can be said to be the beginning of a new beginning of everything, no matter how you past, the most important thing is to try to cherish the present. Nowadays __. The year came, many people face the same problem "go" or "stay", some people psychological hesitation, and even some colleagues to resign the work has been prepared, after I investigated, summed up is the three main problems: 1, low wages. 2, tired. 3, Can't learn anything. In response to this problem, I am thinking of processing capital is not our work to do better? No matter where you work what to do hard is inevitable, can not learn something is that we do not have the heart to learn it! We should think well in the mind, do what we have to think twice before acting.

During the New Year's hotel business is booming, can be said to be the peak period. This is relatively speaking to the department up and down the staff will have a certain work pressure, during this period some people have been in the mood, the work of the mental attitude of complaining, to the work has also caused a certain impact. Some people will be like this: why me again? So-and-so should let him go. Some people just pretend they didn't hear anything. I think we should evaluate ourselves, why do things when looking for a pile of reasons, why not find a reason why they do not do it? Work is like playing a game, we have to cooperate with each other, abide by the rules, and understand each other so that we can go smoothly.

This month, the situation is more serious in the case of the Internet all night to miss work. It is understood that some people are too addicted to the computer, to work with a kind of attitude of indifference. Go to work want to go on, the big deal is not to do it; or else is to come, do things with a fine look, pass a dish like a drunkenness. Internet, including myself, I also like to go on the Internet is appropriate to play, but pay attention to the time, the rest when we still have to rest, we are not a machine, I think that even the machine must be rested, not to mention that we are human beings!

Doing things, I think we all know to do, but we lack the "responsibility". What we do more than look at more than think about, we are not good, to do a good job, where the lack of need to be corrected. I think: we only take our work as a responsibility to do will do better.

Finally, I would like to remind everyone: ___. The new year, give yourself a goal, do not get lost down, young though it is capital, take advantage of the young time not to struggle, the boss is certainly migration sad. People, there are ideals should be pursued, so as not to lose the meaning of life.

Catering Department Summary Report 4

Looking back at the road that has been traveled, all the way is stumbling, but it is very fulfilling, I feel a sense of accomplishment. I remember I just stepped into the Sheng Feng the first day of work, I do not know anything, just over the most basic to the customer to the welcome speech I do not feel able to open the mouth, I alone on the workstation and made a lot of mistakes, I really want to beat the drum at that time, want to walk away, but every time I make a mistake when we all patiently point out the error to me and personally teach me the correct method of operation; I remember a year ago when I was going to cross the social from school, there is a person who once told me that I would like to go home, but I do not know how to do it. I remember a year ago when I was about to enter society from school, a person once said to me "You are a boy, I believe that no matter what difficulties you encounter can be brave to face. Her words I will never forget, because it is her words let me find confidence again, I will not forget everyone's support and help me, because everyone's support and help let me feel the warmth of the big family and warmth again, I would like to say thank you, at the same time in the work of you have had some friction, I would like to apologize to everyone, please forgive me.

Again, I hope that in the future life and work, you can give me more suggestions, I must be open-minded to listen to, whether it is life, or work deficiencies or defects I will improve, through the time with you in Sheng Feng together, I found that whether in the person or in the handling of their own better change. Get along with everyone is also more easy-going, work up does not feel like the beginning of that tired, in order to create a cozy working environment, in order to you and my face are full of joyful smile, in order to you and I have a warm home, let us more understanding, less of a complaint, more forgiveness, less of an accusation. Finally remember us for Sheng Feng more brilliant tomorrow and cheer!

The new year is coming, the past year may have lost, sad, successful, happy, but that's not important, is the past, we try again, tomorrow will be better.

There are a lot of people say I have changed, I believe. I'm really not as good as I would like, there are so many things pressing me, my life, emotions are a mess, although there are no ups and downs, at least also experienced some storms, sweet and sour, time and time again twists and turns and difficulties, sometimes I really wai condensed me, I have been thinking about where I was wrong, why is it like this? I am also time and time again to cheer for themselves, time and time again to stand up, I was thinking, I don't have me, the earth as well as according to the turn, things are the same to solve, I don't want to be a weak, coward, fate in their own hands, I believe that tomorrow will be better, you, I'm good, we will all be good.

Experienced so much, I learned a lot from, I am now very good, have a job, have the courage, have all of you, I care about you, everyone around me, we will always be friends, people say, families have a difficult time reading the scripture, you also have your own experience, speak out so that we can share, we learn from each other, together to make progress, the future belongs to us.

Finally, I hope that everyone to the next year today, are stepping on a new level, a higher level, thank you!

Catering Department Work Summary Report 5

20__ is a year of my self-challenge to do a good job for a year, the past year in the care of the leadership and the enthusiastic help of colleagues, through their own unremitting efforts, in the work of a certain amount of results, but there are also many shortcomings. Looking back on the past year, the past year has lost, sad, successful, happy, but that's not important, is the past, we have to work hard is the future, there are a lot of people say that my personality has changed, which I believe, mature.

I am really satisfied, there are a lot of things pressing me, I am still strong over, my life, emotions are the same with a smile to pass, although there is no ups and downs, at least some of the wind and rain, sweet and sour, once and for all the ups and downs and difficulties, I do not want to be a weak man, coward, fate in their own hands, I believe that tomorrow will be better, you, I good, we will be good! I believe that tomorrow will be better, you, I good, everyone will be good.

Now the work is summarized as follows:

First, management:

1, the superior is the model of the subordinate, I have always insisted on leading by example, small things personally, big things **** for.

2, to subordinates fair, just and open to do things.

3, due to the subordinate personal character differences, take people-oriented and other aspects of management.

4, 20 __ no one left the Department of Catering, relatively speaking, a relatively stable year.

Although you can often hear the subordinates of a "winter brother", but they are not lacking as the prestige, but also received the kitchen, catering service colleagues favor, this point they are relatively happy, the words are very right, "seriously do things can be done, and do things with care to do things to people, things are good". People, things to do well", I did.

Second, job responsibilities

1, cough cough barium tomb open

2, the coordination of the manpower of the dish

3, dish dish out the corresponding input and control

Third, training:

1, the hotel catering department to organize their own explanation of the hotel's rules and regulations to train a variety of professional service operation skills

2 through a number of Learning and training, their ` personal qualities, ideological awareness have improved significantly, while they have done to apply what they have learned, in their daily work, study, life, but also always remind themselves to be a responsible person, do things seriously, do people with a smile, with service, seeking safe work, in the past year although they have been working hard to do, but not do very well, there are still many problems, both their own management, but also in terms of the work of the hotel. Problems, both in terms of their own management, there is also the work of the sudden or the subordinate management is not week to develop some bad habits, bad habits it.

Fourth, there are problems

1, part of the food employees polite manners, grooming instrumentation is not up to standard

2, food employees generally more serious phenomenon of stealing food

3, food employees poor sense of responsibility, the daily hygiene area cleanliness is not self-conscious

4, part of the food employees to walk the food finished can not be timely return to the Department of food

5, Because of the elevator mouth windy and busy dish shape deformation, reflecting the essence of the hotel dishes

6, sometimes can not be operated in accordance with the relevant standards

Fifth, their own ideas

1, young people are now babies, parents spoiled, and other reasons lead to these young babies, more and more will not work, only know the pursuit of money, do not know how to think about the other side of my work. The difficulty of the work is actually increasing, the status quo of young people may also be the reason for not recruiting people back!

2, it is recommended that the hotel design a special food column, daily update of the day's new processing dishes, can play a good role in marketing

3, it is recommended that the hotel to open an electronic reading room (Internet café), of course, is charged, so that you can also serve as the hotel of a profitable way.

4, it is recommended that the kitchen, increase the supervision of raw materials, finished products, to avoid the phenomenon of open small stove, of course, provided that the staff meal to get the corresponding improvement.

5, hotel disposables reasonable arrangements, application.

6, held staff games and other activities, it is said that the hotel out of the stomach is not good, poor physical condition, more such activities, both to improve the physical condition of the staff to enrich the spare time, but also to increase the welfare of the staff, a multi-purpose.

7, the restaurant more recruited etiquette to welcome guests, so that ordinary guests can also feel the face and style, while hard to establish a guest history file, set up a greeting department, specializing in sending guests birthday or various holiday greetings.

8, "wool" in the "sheep" body, improve the quality of food, modeling, and appropriately raise the price of food, but also according to the amount of guest spending, free gifts of the corresponding dishes, although a little cumbersome, but can give the guests to pick up the idea of cheap.

9, according to the revelation of the previous article, waiters and other marketing staff should be trained collectively: "Marketing Psychology", so that everyone becomes a guest of the "confidant", to know what the guests want, need, improve guest spending, increase restaurant turnover. The above points may be somewhat unrealistic, but it is my true thoughts, I hope that the leadership of the merit of reference, adopted.

Six, the work plan

20__ years, the task of the Department of Catering may be more difficult, however! People, there is pressure to have power, I will be mindful to complete the work every day in 20__, so that the cohesion of the Department of food delivery stronger and more prevalent. Go for it! Go! Go! Go! Go! Go! Go!

In short, 20__ years and today as a starting point, new goals, new challenges, continue to work hard in the new year, diligent study, diligent summary, and finally wish you leaders in the work of the journey forward, the road of life is smooth sailing, and I wish all colleagues in the new year to continue to write the life of a new brilliant, and hope that our hotel business is booming, the financial resources.

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