1. The catering department is an important part of modern tourist hotels.
The scope of the catering department includes various traditional business places such as restaurants and bars. Nowadays, the catering jurisdiction of most hotels has expanded to entertainment, exhibitions and so on. All these catering establishments and catering facilities are places where guests often have activities and are the activity centers of guests in the hotel.
2. The catering department creates considerable economic benefits for the hotel
Catering income is the main source of hotel operating income. Generally speaking, catering income accounts for about one-third of the hotel operating income, and the catering income of a well-run hotel can be equivalent to or even exceed the room income.
3. The catering service directly affects the reputation of the hotel.
The service place of the catering department is an ideal place for social gatherings. It has frequent contact with in-store guests and out-of-store guests day and night. Many guests often regard the impression of restaurants and bars as the impression of the whole hotel. The management and service quality of the catering department are often related to the reputation and image of the hotel, which in turn affects the tourists.
Extended information:
Hotel departments
In general, hotel departments can be divided into: catering department, housekeeping department, public relations department, marketing department, commodity department, engineering department, security department, finance department of personnel department, recreation department, etc. The catering department also includes Chinese food, western food, snacks and drinks.
The food and beverage department is mainly responsible for
1. Purchasing, processing, preservation and collocation of raw materials;
second, personnel arrangement, training, division of labor and cooperation.
Baidu encyclopedia-catering department