Sephora's floor manager is a middle manager. As a middle-level manager, the floor manager is usually responsible for managing and guiding the sales and operation of the store and reporting directly to the top management. They need to have high professional quality and management ability, not only profound product knowledge and sales skills, but also the ability of team management and personnel training. At work, the floor manager needs to coordinate the cooperation between various departments, maintain good customer relations and teamwork spirit, and also need to formulate reasonable sales plans and implementation plans to help stores achieve performance goals.