I've never been intimidated, but I have. My solution is to suggest complaining directly or using the law to protect yourself. Under the background of modern society, merchants forget that customers are God's, and this service concept has become that they are uncles and customers are suckers.

First, the catering industry was forced to charge "tea fee"

When eating, the relationship between consumers and restaurants is based on consumption contract. The contractual relationship should be based on the freedom of contract. Consumption comes from demand. Consumers can choose whether to buy tea or accept the "tea shop" service. On the premise that consumers have no demand, restaurants force consumers to buy tea, even if they don't drink tea, which completely limits and deprives consumers of their right to choose independently and trade fairly.

Second, the "overlord clause" in the format contract

When consumers apply for various membership cards, sign subscription books and service contracts, operators often sign terms for consumers. These terms are drawn up by them in advance, and consumers are not consulted when concluding contracts. "The right of interpretation belongs to the operator" is precisely because the operator takes advantage of its dominant market position, which violates the principle of fair trade and limits the rights and ways of consumers to interpret contracts. The content of this clause is invalid, and the operator cannot be exempted from the legal responsibility by seizing the right of interpretation.

Third, the restaurant is forced to "scan the code" to order food

When consumers eat in restaurants, some restaurants do not provide manual ordering or even live menus. Consumers can only pay attention to the official WeChat account or applet and then "scan the code to place an order". Due to the complicated operation of smart phones, scanning codes for ordering food is not universal. Older people and minors often need the assistance of others to complete the order scanning process, and there may be problems such as personal information disclosure and even payment security behind the "code scanning".

Four, the operator refused to provide services.

The consumer bought the service of the merchant through group purchase, but when making an appointment, the merchant refused the consumer on the grounds that the number of people making an appointment was full, which exceeded the reception capacity of the merchant. When negotiating the date of use with consumers, the merchants shirked for various reasons and did not provide the agreed services. In the end, the group purchase coupons purchased by consumers "hit Shui Piao".