First, to comply with the service specifications of the cashier, so that the spirit of full, clean clothing, service with a smile.

Second, improve work skills, enhance the ability to identify counterfeit bills, fill out the relevant statements, handwriting should be clear, neat, correct, the amount of capitals and lowercase should be the same; all bills, records shall not be arbitrarily altered, invalidated, need to be invalidated bills should be signed by the dean of the invalidated processing.

Third, the cashier handover must be two people at the same time counting the amount of money, review the accounts, do a good job of daily closing accounts, detailed registration, carefully and accurately fill out the list of the day, cash register cash, if there is any error will be the cashier personally bear the financial responsibility.

Fourth, the fee office cash can only be collected by the designated management personnel, no one else may not for any reason to withdraw cash, if any violation of the provisions of all the responsibility borne by the cashier.

Fifth, the daily collection of business funds should be settled before 5 o'clock in the afternoon on the day, and fill out a list of one day, to the designated cashier management personnel, the cashier daily in the payment of money after the settlement, the hand can be set aside 100 to 400 yuan petty cash, in order to be prepared for the next day's reserve; such as the payment of money, and then received business funds (in addition to the reserve of reserve) should be handed over to the financial office before the end of the designated cashier, no private retained money, otherwise, by the financial room designated cash. Do not keep the business money, or by the interception of public funds reported to the criminal responsibility.

Six, to stick to their posts, not arbitrarily off duty, string. In addition to the cashier, microcomputer administrator, in charge of the leadership, other idle personnel shall not enter the cashier room.

Seven, the collection and payment requirements of the word clear, remind the guests to face the balance, is strictly prohibited? Wrestling, dumping, still, throw? The balance to the customer.

VIII. The desktop, computer and countertop should be cleaned at all times, no sundries should be stored, all items should be neatly arranged, and the indoor hygiene of the cashier should be kept clean at all times.

Cashier permanent duties

1, quality and efficient service, patients should maintain a friendly smile, the use of polite language. For example: hello, please, good morning, thank you, please walk slowly, wish you a speedy recovery, sorry, etc..

2, the cashier in the settlement must sing sing pay, do not throw the money to the customer, the money and invoices should be given to the customer. Singing receipts and payments, patients receive money, to sing the ticket ? How much do you charge? When you receive money from a patient, you have to sing "How much do you want to receive? How much money you find?

3, patiently answer customer questions.

Part 2: front desk cashier's job description

A statement of statistics

1, sales detail: daily by the computer statistics print sales detail, the shift supervisor or foreman check and sign, hand over to the accountant;

2, handover statement, business statements: daily handover cash, business statements check and sign, hand over to the accountant;

2, handover statements, business statements: daily handover cash, business statements check and sign, hand over to the accountant. Statement after checking, casting, which is one of the cashier's job responsibilities;

Second, financial management

1) daily shift handover with the handover *** with the number of counting reserve and do a good job of the handover, when the shift for any reason, no one is not allowed to borrow from the cash register or She borrowed items, need to be counted face to face;

2) business money counting: each shift before the handover to the cash register counting business money, the cashier or foreman check and sign to the accountant;

3) the cashier or foreman check and sign to the accountant. The cash register should be checked before the end of each shift, and the money should be paid to the supervisor or foreman on duty in a timely manner, and the money should be signed by the supervisor or foreman before leaving the store, and then put into the warehouse by the supervisor or foreman on duty in a timely manner;

3. Cash register system operation:

1. Card issuance and recharging: The cashier's duties require that he/she should provide customers with excellent services, be familiar with the handling and use of each card of the company, and introduce the card functions and instructions for using the card, and collect and pay for the card. And card instructions, payment requirements for the receipt of clear words, remind the guests face to face point clear, delivery of error-free goodbye to the customer, so that it is satisfied with the departure. Strictly forbidden? Drop, fling, throw, throw? and other behavior;

2, sales operations: check the ticket, determine the content of consumption, collect the appropriate amount of money, change hands to the hands of the customer and said goodbye;

3, shift handover:

(1) and the handover of the shift handover of the reserve, operation;

(2) print the shift handover sheet table, count the sales of money packaged, bagged, and handed over to the foreman on duty!

(3) to assist the shift foreman to count the business money and cast the library;

Fourth, the identification of counterfeit bills

1, the use of hand and equipment to identify counterfeit bills, so as to avoid unnecessary losses of the company and individuals. Losses;

2, such as personal reasons for negligence caused by the collection of counterfeit bills, should be responsible for the company's economic losses by the parties;

Fifth, the duties of the cashier

1, the cashier should keep the cash register is clean, neat, well-organized;

2, the cashier's main task is to do a good job in the settlement of the customer's consumption;

3, cashier Comply with the company's financial system, with good professional ethics and sense of responsibility;

4, the cashier every day before going on duty to do all the preparatory work, replenish enough change, check a variety of cash registers;

5, the cashier to fill out a variety of forms and documents must be clear handwriting, neat and accurate;

6, familiar with the company's general situation, the activities of the store, the regional situation;

6, the company is well aware of the activities, store activities, regional conditions;

6, the company is a very important part of the company's financial system.

7, the cashier for the customer consumption checkout, timely and fast to provide on-line services and introduce customers to the store activities;

8, the cashier to collect cash, carefully check the cash whether there are fake bills;

9, the cashier on the machine time shall not carry private money on the machine;

10, the cashier shall not disclose the relevant business income to the uninvolved personnel, information and documents;

10, the cashier shall not disclose to unrelated persons

11, the violation of the financial system of the person or thing to dare to stop and expose;

12, go to work to do a good job of handing over the work, if the handover of customers waiting for the checkout, need to assist the shift staff to collect money to wait for the customer to leave before you can check out and leave;

13, the company's money shall not be borrowed, which is a very important part of the work duties of cashiers. A point;

14, the service process patience and courteous, the use of relevant civilized language, inquiring language;

15, the cashier to listen to the customer's request to use the answer language, such as? Okay, please wait. Right away?

16, the cashier service is not enough or the customer has a comment is to use the apology language: sorry, sorry to bother, please forgive me, etc.

17, in addition to the cashier, the supervisor, the computer department, the store manager, any unrelated staff shall not enter the cashier;

18, the cash register cash can only be received by the foreman or supervisor of the shift, and no other person shall not be any reason to Withdrawal of cash, such as the reasons for the occurrence of the above, all the consequences borne by the cashier;

19, the cashier to keep the cash register desktop hygiene and neat, and neatly placed all the items, are not allowed to store personal belongings and customer storage items, to do a daily cleaning;

20, the cashier need to be handing over to the shift will be the large banknotes for authenticity, such as the discovery of counterfeit money to the existence of personal responsibility;

20, the cashier need to be large bills for authenticity, such as the existence of counterfeit money to be personally

Part 3: Front desk cashier job description

A front desk cashier conditions

1, adhere to the principle of honesty and integrity;

2, high school education, age between 18?28; features; height: female 1.6 meters, male 1.7 meters or more.

3, have strong language skills, Mandarin standard fluent.

4, proficiency in the restaurant front cashier, exchange, bookkeeping and other business processes;

5, with the ability to independently handle business.

6, physical health, able to perform their duties.

Second, the front desk cashier duties

1, to comply with the provisions of the management, to obey the unit management and leadership arrangements. Work must be enthusiastic, conscientious, responsible, according to the norms of standing position to provide customers with quality service, cashier instrument generous, according to the norms of dress, makeup elegant and generous, the workplace can not be empty, not allowed to string of posts;

2, and the team and the relevant departments work closely with; when needed, to provide guests with information and other services.

3, proficient in the operation of the front desk cashier software, in the specified time for the guests to close the account;

4, do a good job of pre-shift preparation;

5, to ensure that each account settlement quickly, accurately, and in an orderly manner;

6, exchange the change required for the day, the reserve must be verified every day, shall not be a white note against cash, and to do a good job of the day of the handover, the spare change;

6, exchange of the day needed, spare change, spare change must be verified every day, shall not be white against cash, and to do the day of handover. Carefully count the spare;

7, in addition to financial personnel inventory of goods or leadership staff routine inspection, to eliminate non-cashier (including management) into the cash register;

8, in any case, all personnel are not allowed to carry food into the cash register;

9, the customer to the cash register to pick up the phone, we must be ready for the customer with a pen and paper;

10, Customers to the cash register to stay, to maintain a standing service posture, take the initiative to smile and ask, what do you need? Need me to do something for you? And other statements. Such as guests in the cash register consumption, should take the initiative to serve warmly, and actively promote the goods and other services;

11, lose a single, can not privately use other services with the same value instead of other consumer items;

12, follow up with the office on the shift of the unfinished business;

13, the cashier shall not be withdrawn from the list for no reason, such as the withdrawal of a single, you must indicate the reason, and signed by the head or the manager on duty in front of the hall. Manager to sign. Private withdrawal, resulting in a single run by the cashier is responsible for;

14, off-duty must be clear according to the provisions of the enterprise item-by-item handover, the handover should be timely and accurate, for the signing of the bill customer settlement, must be signed by the parties involved in the end of each shift, the preparation of the "cashier income schedule" and other internal accounting tables;

15, cashier to follow the company's confidentiality system, without the approval of the business leaders shall not allow unrelated Personnel to use the cashier's computer or look through the unit business income statements, shall not disclose the business income to unrelated personnel and personnel outside the enterprise.

16, responsible for the daily maintenance of equipment to ensure the normal operation of the machine;

17, undertake other work assigned by the superiors.