Do you know what etiquette includes? Etiquette has been handed down from ancient times. Etiquette embodies a person's basic quality and is the basis of being a man. I have carefully prepared the following, hoping to help you.
What does politeness include? 1 First, get to know the guests.
Knowing the guests is the primary task of doing a good job in reception. If you want to receive the guests well, let them come on impulse and return with satisfaction, you must know the guests and master several aspects of information.
Understand the information of the guests, including name, position, gender, age, number of guests, visiting time, eating habits, physical condition, living distance, visiting purpose, etc.
Only by mastering the above information of the visiting guests, as the host, can we organize and complete the reception affairs purposefully and in a planned way. Each of the above information is the most basic common sense of good reception.
Second, do a good job in welcoming.
Good reception is the second task of reception, and it is also something that needs to be prepared in advance. Seeing off guests needs to be determined according to the visiting time and identity of the guests. Under special circumstances, it is necessary to arrange vehicles and personnel to pick up and drop off at designated places.
No matter whether the guests are honored or not, they should follow the principle of equality and reciprocity, basically maintain equality in gender, age, identity and occupation, and see them off in person, which is more conducive to smooth communication with guests and show respect.
Ordinary guests, in front of the office and home, can be greeted by peers and home owners.
Government VIPs need people with the highest status to meet and accompany them in person, hold welcoming and farewell ceremonies in a certain place, and do a series of work such as taking photos and videos, visiting and explaining, meeting exchanges, and news propaganda.
Distinguished guests in life need to be greeted and accompanied by people with equal status, and elderly people with poor health need to pay special attention to diet and safety precautions.
Third, catering companies.
Dinner companion is the third job to do a good job in reception. China's food culture has a long history, extensive and profound, with strong national and regional characteristics. People in different places, east, west, north and south, have completely different eating habits, so we should respect the guests' habits and make reasonable arrangements.
1, in dishes, staple food, drinks, we should give priority to the dietary characteristics and habits of guests, recommend local dishes appropriately, highlight the sincerity of receiving guests, and also help to publicize local culture and image.
2. Make a good meal schedule, which will be subject to the guest's visit schedule, without affecting the guest's time and disturbing the guest's arrangement.
3. Arrange the dining seats and accompanying personnel. VIPs should be accompanied by the highest-ranking personnel in person, and seats and accompanying personnel should be arranged reasonably according to the identity and itinerary of visitors.
4. When eating, respect the habits and physical condition of the guests, drink moderately and enhance mutual communication. The principle should be to let the guests enjoy themselves, and never return until they are drunk.
Fourth, accommodation arrangements.
Accommodation arrangement is the fourth task of reception. For guests who need accommodation, the host should make arrangements in advance and pay attention to comfort, neatness, safety and elegance.
Whether it is business reception or life reception, flowers, fruits, snacks, drinks, etc. Can be properly placed in the guest's room to increase the atmosphere of the room and make the guest feel at home.
Conclusion.
There is a saying in China that the guest is God. Being kind to guests not only shows the good image of the host's hospitality and courtesy, but also enhances the relationship between host and guest and enhances feelings.
In the reception process, keep the communication with the main contacts smooth, and track the guests in real time when they return to ensure a safe return.
What does etiquette include? 2 1. Social etiquette, social etiquette is fundamental, and the most basic thing is to pay attention to etiquette. Moreover, the choice of clothes and what to wear in and out of places are also very particular. The main purpose is to meet friends.
2, service etiquette, service etiquette is about all the etiquette contained in the service industry. Generally, there will be some training in the service industry to make customers feel professional and meticulous.
3. Diplomatic etiquette, which I mentioned in my introduction, is very meaningful, because every speech and behavior of a national leader represents a political signal, so diplomatic etiquette is the most intriguing.
4, government etiquette, etiquette, in fact, this piece should be extended from its own manners and dress, but government etiquette is more serious and rigorous.
5, makeup etiquette, makeup depends on time and occasion. Only work makeup (light makeup) is allowed during working hours and workplaces. Heavy makeup can only be used at night. Don't wear heavy makeup when traveling or participating in sports, otherwise it will look unnatural in natural light.
6, telephone etiquette, the call should choose the other party's convenient time, rest and meal time, holidays are generally not suitable for calling, let alone talking about official calls; You shouldn't call if you don't invite others to dinner half an hour before dinner time.
7, business etiquette, business etiquette is a code of conduct that reflects mutual respect in business activities. The core of business etiquette is the code of conduct, which is used to restrain all aspects of our daily business activities.
8, table manners, table culture, is a popular name for "drinking culture". "Li" refers to the etiquette and etiquette of drinking. It reflects the etiquette, ceremony and personal courtesy requirements formed by family moral concepts and customs.
Etiquette development:
1, China has been a country of etiquette since ancient times. Etiquette for us in China, more often can reflect a person's education and taste. People who really understand etiquette will never pay attention to etiquette norms only on one or a few specific occasions, because those emotional and stylized details have already penetrated into the bone marrow and soaked in the blood of spiritual experience.
Therefore, whenever and wherever, we should treat people in the most appropriate way. At this time, "ceremony" has become the most important part of our lives. Etiquette is an art in interpersonal relationship and a bridge between people. Etiquette is an agreement that must be observed in interpersonal relationships, and it is a conventional form, that is, a conventional practice in interpersonal communication.
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