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The hotel owner refused to accept 51 cents in cash and insulted the guests. What's his psychology?

With the continuous promotion of mobile payment, people also enjoy the convenience of fast payment, and less and less people are using cash. In order to avoid trouble, not only many large supermarket stores, but also some small shops in night markets and vegetable markets are using mobile phones to pay. After enjoying this convenience, many businesses don't like to collect cash, but RMB is the legal tender of the country, and no one has the right to refuse it. Because a guest used 51 cents in cash when paying for the meal, he was insulted by the hotel owner. This is obviously an act of being too poor and loving the rich, not obeying the law, and treating people with contempt.

From the live video, it can be seen that the female boss of the restaurant is very arrogant, and she also insulted the guests as smelly beggars and threatened not to charge 51 cents. What's the matter? Many netizens also commented that this kind of boss will collapse sooner or later. The core factor of a hotel is service. As long as the service is done well, more customers will be attracted, and the hotel owner not only has a bad attitude, but also blatantly insults others.

No one can refuse RMB. As the only legal tender in China, RMB can circulate freely in the market. Although it is convenient to pay by mobile phone, there are still many elderly people who can't use mobile phones, let alone pay by mobile phone. Therefore, our merchants must understand these guests, whether they pay by mobile phone or in cash, as long as the other party doesn't default, we can't interfere with their payment methods casually.

The proprietress's behavior of not accepting cash has also angered many netizens. If you run a hotel like this, it will be a matter of time before it closes down. If you want to do business for a long time and do it better, you must first respect the personal wishes of others, and you must take a customer service as the first priority. Many netizens also said that it is the first time to see the boss more arrogant than the customer, and you should learn to respect and understand each other.