First of all, do a good job and provide catering services to the guests earnestly and enthusiastically, so that they can feel like God; \x1d\ For example, arrange a satisfactory seat for him, introduce the menu and let him eat delicious food. \x1d\ Secondly, you can understand the needs of the guests and give them help in time; \x1d\ For example, for tourists, you can introduce them to local characteristics and scenic spots, talk about their hometown, and bring them closer together. \x1d\ Finally, if the guests are dissatisfied with the service and have a dispute with the store, they should take the initiative to admit their mistakes based on the principle that the customer is God, and have a correct attitude. This is the case in the service industry. We can't help ourselves, and we will meet all kinds of guests every day, both good and bad, but we must serve sincerely. Even if the guests are wrong, we should put them forward euphemistically, not head-on.