Gongheyuan is the first directly-operated chain health care service brand founded by Lecheng Pension, which is committed to providing the elderly with professional services of combining medical care and nursing care and focusing on nursing care.
Lecheng Group has set up Gongheyuan Pension Institution Management Co., Ltd. to operate this brand and its physical chain projects.
As of August 2015, the projects that have been actually operated are: Beijing Shuangjing Gongheyuan, Hainan Haikou Gongheyuan and Zhejiang Cixi Gongheyuan.
Three Proximity Principles of Site Selection
The site selection of Gongheyuan follows the principle of "three proximity", i.e.: proximity to medical resources, facilitating access to healthcare and guarding the health of residents; proximity to children and friends, facilitating visits, and favoring affectionate exchanges between residents and their children and friends; and proximity to the life of a mature community, continuing social interactions and promoting social participation of residents, allowing residents to participate in social affairs, and allowing residents to participate in social activities. It is also close to the mature community life and continues the social interaction, which promotes the social participation of the residents and allows them to enjoy a colorful humanistic life.
"Gongheyuan" brand culture
Core values of elderly service: respect, sincerity and equality
Value to customers: to let the elderly in China enjoy a safe, independent and elegant life in their twilight years
Mission of the brand: to provide personalized and intimate services in a warm home atmosphere, so that residents can live in dignity. We provide personalized and affectionate services in a warm home atmosphere, so that residents can enjoy a healthy, pleasant and colorful life with dignity, and promote the happiness of residents and staff's families.
Beijing Shuangjing Gongheyuan is the flagship project of Lecheng Elderly Care, which is located in the core area of Guomao in the East Third Ring Road of Beijing, and is positioned as a continuous care center for the elderly, with the service features of combination of medical and nursing care, nursing care as the main focus, and continuous care, and was opened on October 23, 2012 (Chongyang Festival), and was identified as a pilot institution for the combination of medical and nursing care by the Beijing Municipal Government in 2013. "In 2013, it was recognized by the Beijing Municipal Government as a pilot nursing care institution.
Geographic location
Located in Shuangjing area of Beijing's East Third Ring Road, it is surrounded by well-known institutions such as Lecheng Center, Fuli Plaza, Apple Community, Today Art Museum, Shuangjing Street Office, Shuangjing Carrefour, and Beijing Lecheng International School, which makes the transportation extremely convenient and the supporting facilities for life mature. The detailed address is No. 92, Baiziwan South Second Road, Chaoyang District, Beijing.
Service Targets
The service targets of Beijing Shuangjing Gongheyuan are self-care, semi-self-care, and totally unable to take care of elderly people over 60 years old, as well as elderly people suffering from dementia, including elderly people with Alzheimer's disease (commonly known as senile dementia). There is no restriction on household registration or nationality.
Living Environment
The Beijing Shuangjing Gongheyuan Residential Area*** has 269 rooms with 5 types of households. The rooms are all heated by geothermal heating, with 24-hour municipal domestic hot water, equipped with Yilao wooden furniture and sofas, and the bathrooms have integral open-type Yilao showers and fully intelligent sanitary ware.
Beijing Shuangjing Gongheyuan's public **** space and living space area ratio of 1:1, in addition to 5,000 square meters of garden green space and 1,200 square meters of rooftop gardens, but also opened up about 400 square meters of recreational areas, including the entire first floor. A stylish small children's playground has also been set up to facilitate visits from children and grandchildren.
Five service features
Life care: Care levels are set according to the National Elderly Competency Assessment standards, which provide residents with services such as living, cleaning, toileting, walking/lifting, eating, and mobility; a positioning system provides 24-hour emergency calls; and service stations are set up on the floors, with caregivers on duty 24 hours a day to conduct regular rounds of the rooms according to the level of care.
Nutritional Meal Preparation: Equipped with professional dietitians, the nursing staff will conduct nutritional assessment for each resident and give nutritional guidance; carefully prepare nutritious meals and afternoon tea; provide personalized special diets for different needs, such as low-salt meals, low-sugar meals, semi-liquid meals, rotten and minced foods, etc.; provide meal delivery, snacks and family banquet services.
Medical care: Gongheyuan Medical Center, the second community health service center in Shuangjing, provides basic diagnosis and treatment, rehabilitation medicine, traditional Chinese medicine, general medicine, preventive health care and other diagnostic and treatment programs. Employing Beijing well-known medical experts, regular clinics, room visits and rehabilitation guidance, and benefit the surrounding community; for residents to establish personal health records, provide general practice diagnosis and treatment, chronic disease management services, and guidance on the rational use of medication; to provide medical care services, such as intravenous fluids, pressure ulcer prevention, pipeline care, etc.; hospitals set up a 120 first aid station, emergencies can be quickly driven to the neighboring hospitals, such as: Xiehe Hospital, Tongren Hospital, Chaoyang Hospital, etc. The hospital has established a two-way referral system and a remote consultation system with well-known tertiary hospitals in Beijing to enhance the level of medical care in the hospital.
Rehabilitation: There is a physical therapy (PT) room and an occupational therapy (OT) room; introducing the resources of the Department of Geriatrics of the Peking Union Medical College Hospital (PUMC) to carry out preventive rehabilitation guidance on geriatric diseases and syndromes, so as to slow down the aging process of the residents; integrating the team of experts from the Beijing Society of Rehabilitation Medicine (BJSRM), to provide professional guidance and rehabilitation training for stroke and osteoarthropathies, so as to enhance the quality of life of the patients and residents.
Cultivating the body and nourishing the mind: the home is equipped with a variety of leisure and recreational facilities, such as a theater, reading room, painting room, fitness/dance room, table tennis room, billiards hall, Internet café, multi-function hall, etc.; established a variety of activity groups such as the Gonghe Academy, calligraphy class, choir, poetry club, etc.; and with colleges, universities and research institutes, as well as social groups, well-known scholars **** construction workshops, the introduction of volunteer teams, to ensure that residents and the outside world communicate smoothly and inject new knowledge. It has built workshops with universities, colleges, research institutes and social groups*** and introduced volunteer teams to ensure that residents can communicate with the outside world, injecting new knowledge and experiences; it has introduced the professional resources of the psychology department of Beijing Normal University to carry out various forms of psychological counseling and cognitive maintenance services; and it has set up a psychological counseling room to channel the emotions of its residents and safeguard their physical and mental health. Haikou Gongheyuan in Hainan is the first project put into operation by Lecheng Pension, opened in January 2012, positioned as a health resort park, with service features of medical and nursing integration, nursing-based, health care, and is known as the preferred destination for family trips and elderly vacations in China. Haikou Gongheyuan was identified by the Haikou Municipal Government as a pilot unit of medical and nursing integration in 2014.
Location
Haikou Gongheyuan is located in the beautiful Haidian Island, neighboring Baishamen Seaside Park in the north, Hainan University in the west, the educational capital of Hainan, and Haikou People's Hospital. The detailed address is No. 3, Yi Yuan Road, Haidian Island, Meilan District, Haikou City, Hainan Province.
Service recipients
The products of Haikou Gongheyuan are divided into short-term experience packages, vitality healing packages within one month's residence, sojourn and recuperation packages with more than one month's residence, cooperation healing packages suitable for senior citizens, and targeted chronic disease healing packages suitable for people suffering from chronic diseases (e.g., lung-cleansing rehabilitation and hemiplegic rehabilitation), etc. Each of these packages has its own service targets. Each package has corresponding requirements for the service object, especially suitable for convalescence vacation needs of the middle-aged and elderly people, including hope to come to Hainan for the winter of the "migratory birds", as well as hope to improve the health of the middle-aged and elderly people suffering from various types of chronic diseases.
Haikou Gongheyuan welcome young people or family travelers to experience, this also through Ctrip and other e-commerce platforms to provide relatively affordable room products.
Therapeutic environment
Haikou Gongheyuan Park integrates the international leading health care design, equipped with sports rehabilitation, scientific fitness, health care, physiotherapy, medicinal bath and other health care facilities. There are two private atrium gardens in the enclosed low-density courtyard in Southern style, surrounded by 4,000 square meters of gurgling water, with more than 130 kinds of Southern plants growing in the middle of it, rocks and pavilions, winding paths, birds and flowers, ducks and fish swimming. The park is also equipped with a happy farm, small animal feeding, children's play and other interesting programs. All the public **** space, every scenery is named after Song lyrics, unique in China.
Catering features
The national banquet-level chef is in charge of catering, with carefully selected ingredients, cooking with care, and a collection of northern and southern flavors that leave a lasting impression on the lips and teeth. At the same time, the concept of healthy and balanced diet is introduced, under the guidance of experts from the nutrition department of Peking Union Medical College Hospital, and scientifically prepared by professional nutritionists, which is known as "a healthy feast on the tip of the tongue".
Comprehensive health care services
Haikou Gongheyuan has a multidisciplinary team of medical experts, general practitioners, dietitians, rehabilitators, psychologists, health managers, nurses and other professional health care team, and has established a green channel with Haikou People's Hospital, which is a comprehensive tertiary hospital, so that the customers can have a professional medical protection at any time.
In order to improve the professional standard of health care service, Haikou Gongheyuan has set up medical care area, physical fitness area and sports rehabilitation area.
Medical care area: that is, Haikou Gonghe Hospital is equipped with expert outpatient room, first aid room, outpatient room, treatment room and infusion room, rehabilitation room, physiotherapy room, etc., and is equipped with health care service station and emergency call system, which is guarded by health care personnel 24 hours a day, and it mainly provides services such as health assessment, health test, health inspection, professional nursing care, rehabilitation and physiotherapy, traditional Chinese medicine health care, and pre-hospital first aid, etc. Meanwhile, it cooperates with Haikou People's Hospital to set up green medical service, and it also provides services such as medical care, medical treatment, rehabilitation and physiotherapy. At the same time, it cooperates with Haikou People's Hospital to open a green medical channel, so that guests can get effective treatment in the shortest possible time and provide medical and health protection.
Fitness Zone: Fitness is the ability to adapt to life, work, activities and other sports. Test items include: body composition, balance, grip strength, sitting body forward bend, reaction time, cardiorespiratory function. After the test, a health prescription is issued to help establish a healthy lifestyle and improve health through a series of physical fitness training and health programs. At present, Kung Wo Court has tested 2,697 elders and helped them regain their physical motivation.
Sports Rehabilitation Area: The sports rehabilitation program is carried out jointly with the Sports Rehabilitation Center of Beijing Sport University, which is at the leading level in China. Through scientific and professional sports rehabilitation and all-round healthy life management, it provides sports rehabilitation treatment for knee injuries, lumbar disc herniation, neck and shoulder pain and other sports injuries for guests who suffer from sports injuries, chronic pain and orthopaedic post-surgery. At present, dozens of athletes from national soccer teams, basketball teams, tennis teams, etc. and guests on vacation have received sports rehabilitation treatment.
Colorful and energetic life
The park has a full range of recreational facilities such as multi-function hall, calligraphy and painting room, online surfing, pottery room, billiards, table tennis, etc., and carries out colorful health and wellness courses of Christine and Xuexiang, such as yoga of middle-aged and old-aged people, taijiquan, eight-duan brocade, Nanshan Coffee Tasting, Tropical Fruit Appreciation, handicrafts production of the island specialties, ceramics DIY, calligraphy and painting, Gymnastics, Chorus, Meditation, Fellowship, Outdoor Picnic and so on. Zhejiang Cixi Gongheyuan is the first high-end pension project of Le Sung Pension in Zhejiang and the third project officially put into operation in China, which was opened in July 2015. It is the first "home-community-institution" trinity of healthy and affectionate community in China, which is suitable for multi-generation **** place, although living separately but not far away from the affection. It is one of the key projects introduced by Ningbo Municipal Government, and is also the first "medical and nursing" pilot elderly care institution in Ningbo.
Location
Cixi Gongheyuan is located in the cultural and economic center of Cixi, the North Third Ring Cultural Business District, surrounded by the Grand Theatre, Science and Technology Museum, Museum, City Culture Exhibition Hall, Sports and Fitness Hall and other public cultural activities, the new Cixi Passenger Transportation Center Station officially started construction, the future will become the new hub of Cixi transportation. Construction Bank, Ningbo Bank, Tongshang Bank, Minsheng Bank, Rural Cooperative Bank, Bank of China, etc. surround the neighborhood. The detailed address is No. 75 Qingyuan Road, North Third Ring Road, Cixi (200 meters west of the Convention and Exhibition Center).
Service recipients
Elderly people who are 55 years old or older, free of mental illnesses and infectious diseases, in the stabilization period of chronic diseases, and suitable for group living.
Six distinctive divisions
Cixi Gongheyuan covers an area of 40 acres, with a building area of 28,000 square meters,*** there are 160 sets of health apartments, and the whole hospital*** is equipped with six functional divisions:
Healthy apartments suitable for active elders;
Nutritious and delicious catering centers;
Recreational and recreational health clubs;
Medical Center for convenient medical care;
Care Center for life care;
Living Plaza for daily needs.
Five major services
Residential services:
High-grade garden-style health residences: ultra-high greening rate, 20,000 square meters of French-style palace gardens; 4-story, low-density, high-grade health apartments, with elegant and comfortable living spaces; and 5 thematic beautiful courtyards, with exhalation of the old and the new, and birdsong and flowers.
5 types of apartments, internationalized facilities for the elderly: single rooms, double rooms, one-bedroom apartments; well-furnished apartments with all household electrical appliances, turnkey apartments; ubiquitous design of details for the elderly, comprehensive care for the elderly - rain and wind corridors, barrier-free access, non-slip floors, wooden handrails, shelves, entrance halls, rounded furniture, The ageing-friendly bathroom and so on.
All-around attentive living services: high-end supporting Greentown property, providing professional full-time services; providing services such as housekeeping, life care, outing assistance, front desk, etc.; nearly 3,000 square meters of commercial street, banks, supermarkets, laundry, barber and other living facilities.
Dietary service:
Professional team, elaborate meal preparation: as a group member of Cixi Nutrition and Health Promotion Association, Cixi Gongheyuan has a professional nutritionist and elite chef service team to provide healthy, safe and exquisite personalized catering services.
Elderly-friendly catering and convenient dining: daily meals are rich and varied, special meals are elaborately prepared, and a variety of dining options are provided, such as cozy dining room, elegant private rooms, and door-to-door delivery.
Consumption on demand: swipe your credit card and consume as much as you like.
Daily meals: We provide basic meals such as breakfast, lunch, afternoon tea and dinner.
Special Functional Meals: Provide functional meals such as therapeutic diets and homogenized meals.
Personalized meals: provide customized services such as soft food, minced food, vegetarian food, halal meals, snacks, and reservation processing.
Banquet Dining: Provides medium and high-grade dining services for large and small banquets and groups.
Happy Service:
Large Activity Space: Outdoor is equipped with various leisure and fitness spaces, such as walking path, sports ground, gateball court, etc.; indoor is equipped with nearly 2,000 square meters of indoor activity space, such as 3D theater, multi-functional hall and health club.
Colorful life: from daily activities to theme activities, from festival activities to outings, all are carefully planned by dedicated staff, with activities every day, arrangements every week, plans every month, and surprises every festival.
Featured Gonghe Academy: Gonghe Academy is a learning and activity place specially set up for the elderly, and is a special education base for the elderly organized with the Cixi Commission for the Aged and the Cixi University for the Elderly***.
Medical services:
Cixi Gongheyuan has a medical center with first-class medical qualification, 6680 square meters, providing a variety of health medical services such as basic diagnosis and treatment, remote diagnosis and treatment, and special medical care, to meet the health maintenance and medical needs of community residents.
Health management: From the day the elderly move in, Gongheyuan will provide "health checkup - comprehensive health assessment - physical fitness test - establishment of health records - health program implementation".
Basic diagnosis and treatment: basic diagnosis and treatment and specialized nursing services for patients with common diseases and syndromes in the elderly; regular rounds, round-the-clock medical and nursing duty, responding to calls at any time; pre-hospital rescue and assistance in the transfer of hospitals.
Special medical care: establish a green channel for special medical care; provide consultation services with experts from Shanghai/Hangzhou/Beijing tertiary hospitals; meet the demand for surgery, hospitalization, and accompanying medical care for difficult and critical illnesses; join hands with the tertiary hospitals to establish remote diagnostic and treatment cooperation; provide on-line experts' health consulting and consultation services; and realize face-to-face video exchanges with experts, so as to satisfy the elderly's special medical needs.
Care services:
The nursing team, led by senior and experienced nursing experts with practicing qualifications, introduces advanced foreign experience, and provides one-stop services for the elderly under the advanced care service system of Gongheyuan with a loving and rigorous attitude.
Life Concerns: Nurses and caregivers visit the home 3 times a day to pay attention to the life and health of the elderly; nursing staffs are on duty around the clock to answer the calls of the elderly at any time; they care about the emotions and state of mind of the elderly and give them psychological support in time.
Establishment of care files: according to the comprehensive assessment, personalized care files are established; care plans and implementation plans are formulated; life dynamics of individual cases are recorded, and timely guidance and care services are provided.
Level care: when the old people's ability to live decreases, or health problems occur and they need assistance, Gongheyuan will assess them according to the National Elderly Industry's "Standard of Elderly Ability", and provide them with the corresponding level of care services (the cost of the level of care will be charged in accordance with the fee schedule); according to the level of care, Gongheyuan will provide the old people with services such as getting up and staying down, washing up, eating, drinking, toileting, cleaning, turning over, oral care, pipe care and so on. Oral care, plumbing care and other services.
Rehabilitation care: when the elderly have physical dysfunction, Gongheyuan has the guidance of rehabilitation doctors, and the nursing staff will help the elderly to carry out active or passive rehabilitation training, so that the elderly can recover the function as soon as possible to ensure the quality of life.