The first-line service personnel in the catering industry, mobility, adhesion is not high. 21-year-old Ren Xue came from the countryside to the city last year to work as a waiter in a restaurant, working half a year after she chose to leave. "Waitressing is too tiring, doesn't pay much, makes people look down on you, and has no future." Ren Xue believes that the waitressing industry ate the youth meal, have a little savings should go to learn a skill that can stand.
Ren Xue's idea is very representative. And restaurant owners also have a hard time, "Now we give the front-line staff wages are more than 1,000 yuan, but also to give them insurance, if the wages are even higher, the operating costs will be too big." A boss said so. This kind of contradiction, naturally triggered the catering industry service staff "labor shortage".
Particularly during the Spring Festival restaurant manpower shortage, which is a fatal blow to the catering business, because there is no manpower can not normal business. Chongqing Xiangfu hot pot to share how to ease the restaurant during the Spring Festival labor shortage problem.
Arranged in advance of the employment plan
Relatively speaking, compared to small and medium-sized restaurants, well-known catering companies and long-established restaurants of the New Year's Eve dinner, waiters and cooks go home and not a lot of, "After all, the New Year's Eve dinner the day of the triple wages for these waiters have a lot of attraction, because these children are not very young, go home a day early and late, it does not matter," said the Chongqing Xiangfu Hot Pot. As long as they can earn money they are willing to stay and do."
Restaurant enterprises to do is to start early to arrange the Spring Festival dinner restaurant waiters and cooks work plan, you can first let employees report their own vacation plan, willing to stay and do welcome. Have home leave requirements as far as possible to coordinate the allocation of home, can be divided into three allocations: the first allocation of the New Year to the first day of the New Year, the second allocation of the first day of the New Year to the first eight, the third allocation of the first eight to the first month of the fifteenth. This allocation of vacation, the actual vacation during the New Year's Eve dinner at most no more than 1/3 of the total number of employees. this amount, coupled with internal redeployment can basically meet the needs of the Spring Festival employment.
Recruitment of college students for winter vacation
New Year's Eve dinner bookings are booming, and the bosses can't wait for one person to be used as two. However, on the other hand, some waiters must go home for Chinese New Year even if they resign. This kind of problem can't really be twisted, so we can only consider new recruits.
Every year there will be some winter vacation does not go home to college students, can be recruited as temporary workers, not only to solve the labor shortage, but also for college students to work and study provides an opportunity.
Of course, there is not enough manpower, the next step is to mobilize the families of the employees who stay in the city, so that foreign employees to mobilize their families to come to the city to spend the New Year together, work together, and have a meaningful Spring Festival. The next step would be to mobilize the families of the employees to come to the city to work together and have a meaningful Chinese New Year.
Reward mechanism plays a role
In addition to the reasonable arrangement of staff vacation in advance, to give the restaurant waiter certain incentives is also an effective way. For example, for employees who go home on vacation after the Spring Festival to give a certain reimbursement system for travel expenses. For employees who go home after the eighth, according to the distance of the road is responsible for reimbursing part of the hard sleeper or all hard seat train tickets.
For front-line employees who insist on working during the Spring Festival vacation, you can take the reverse leave, additional holiday red packets and other measures to encourage. Employees can also be told to provide priority opportunities in future training and learning and travel activities.
Expanding the New Year's Eve dinner market with "takeaway"
You can push the takeaway Chinese New Year's feast gift box and semi-finished New Year's Eve dinner. Through the "take-away" form to get rid of the space limitations of the restaurant, expand the service space, maximize the use of kitchen resources.
And takeout also does not take up dining space, do not need to arrange service personnel, profit is also guaranteed.
Push the set meal to reduce the kitchen, ordering pressure
Push the set meal can be prepared in advance, so as to reduce the temporary procurement of labor and price pressure.
Sets of meals can also greatly speed up the customer's ordering speed and kitchen production time. If customers order their own food, at least one additional waiter is responsible for ordering, the dishes are not necessarily reasonable. And the package is the head chef has long been carefully matched with a good, rich flavor, nutritional reason, the kitchen is fully prepared, the output is faster, which is conducive to enhance customer satisfaction.