First, beware of consumer fraud. When consumers consume, they should pay attention to whether there are fictitious original prices and fictitious discounts; Whether the price and discount are inconsistent with the actual situation, and the price commitment is not fulfilled or not fully fulfilled; We should also pay attention to the behavior of attracting customers to settle accounts at a high price at a low price without marking or vaguely marking the relevant information such as product specifications and weight.
Second, pay attention to food safety. The holiday season is the peak of catering consumption, and it is also a period of high incidence of various catering consumption problems. Consumers should choose food business units with complete licenses when dining out, and ask for formal invoices or receipts; When purchasing imported cold chain food, you should check the traceability code of "Henan cold chain" to avoid purchasing imported cold chain food with unknown sources, so as to avoid food poisoning or epidemic spread; When purchasing prepackaged foods, consumers should pay attention to check whether the package is intact and whether the manufacturer, production date, shelf life, storage conditions, ingredient list and other information are clear. Consumers are advised to choose to buy food in large supermarkets and regular markets.
Third, choose a formal online shopping platform. Consumers should choose an e-commerce platform with high credibility, standardized management, perfect trading rules and payment through a third-party payment platform. Pay attention to check whether the stores in the platform disclose the business license information or the electronic link logo of their business licenses and related administrative license information, so as to avoid that after-sales rights such as replacement and warranty cannot be guaranteed when shopping on the informal e-commerce platform.
Fourth, be careful when handling prepaid cards. There are hidden dangers in prepaid consumption, such as bad merchants failing to provide services as promised, unilaterally changing service content, running away with money, and difficulty in returning cards. Therefore, consumers are reminded to be rational and cautious when purchasing prepaid cards. Pay attention to the reputation and operating conditions of operators before consumption, and avoid depositing too much money at one time; When handling a card, you should sign a contract with the operator to stipulate the quantity and quality, price and cost, time limit and method of performance, after-sales service, liability for breach of contract, etc. , to protect your legitimate rights and interests.
Fifth, pay attention to travel safety. First, consumers are advised to purchase tickets from the Internet, telephone, train station window, mobile APP client, self-service ticket vending machines and other formal channels, use unofficial third-party ticketing software cautiously, and refuse to purchase tickets through scalpers to avoid revealing personal privacy and being deceived. Second, consciously enhance the awareness of epidemic prevention and control, reduce the frequency of activities such as visiting relatives and friends and gathering, and effectively prevent the spread of the virus.
In the process of consumption, consumers should promptly ask for and properly keep valid vouchers such as shopping invoices, small receipts and electronic transaction codes. In the event of a consumer dispute, consumers and merchants can't reach an agreement through negotiation, or find that merchants are suspected of violating laws and regulations, they can directly call 123 15 to make a complaint and report, so as to safeguard their legitimate rights and interests according to law.