It is classified according to the standard of Classification and Evaluation of Quality Grades of Tourist Attractions, which stipulates the basis, conditions and basic requirements of quality grading of tourist attractions. This standard is applicable to all kinds of tourist attractions that receive tourists from home and abroad, including those with natural and human landscapes.

The classification criteria of national AAAA-level tourist attractions are as follows:

1. Tourist traffic

a) Accessibility is good. Perfect transportation facilities, convenient access. Or have a first-class highway or a high-grade waterway or direct route; Or a vehicle with a special travel line.

b) there is a special parking lot or ship dock that is in harmony with the landscape environment. And the management is perfect, the layout is reasonable, and the capacity can meet the requirements of tourist reception. The site is flat and solid or the waters are clear. The logo is standard and eye-catching.

c) The tour (tour) routes or navigation channels in the area are arranged reasonably and smoothly, and the viewing area is large. The road surface has characteristics, or the water quality of the waterway is good.

d) Use low-emission vehicles or encourage the use of clean energy vehicles in the area.

2. Sightseeing

a) The tourist center has a reasonable location, moderate scale, complete facilities and perfect functions. The consulting service personnel are fully equipped, skilled and enthusiastic.

b) Various guiding signs (including tour guide panorama, tour guide map, signboard, scenery introduction board, etc.) have distinctive shapes and are in harmony with the landscape environment. Sign boards and scenery introduction boards shall be set reasonably.

c) Public information materials (such as research works, popular science books, comprehensive picture books, audio-visual products, tour guide maps and tour guide materials, etc.) have outstanding features, complete varieties, rich contents, good production and timely updates.

d) The number and language of tour guides (interpreters) can meet the needs of tourists. The standard rate of Putonghua is required to be 111%. Tour guides (commentators) should have a high school education or above, of which college education or above is not less than 41%.

e) The words of tour guide (explanation) are scientific, accurate and vivid. The quality of tour guide service meets the requirements of 4.5.3 and Chapter 5 in GB/T 15971-1995.

f) The graphic symbols of public information are set reasonably, beautifully designed, distinctive and artistic, and meet the requirements of GB/T 11111. 1.

g) The rest facilities for tourists are reasonable in layout, abundant in quantity, beautifully designed, distinctive and artistic.

3. Tourism safety

a) Seriously implement the relevant safety laws and regulations formulated and promulgated by public security, transportation, labor, quality supervision, tourism and other relevant departments, establish a sound security system and fully implement the work.

b) Fire fighting, anti-theft and rescue equipment shall be complete, intact and effective, and transportation, electromechanical, sightseeing and entertainment equipment shall be in good condition, operating normally and without potential safety hazards. The amusement park meets the safety and service standards stipulated in GB/T 16767 (national standard). Signs in dangerous areas are obvious, protective facilities are complete and effective, and there are special guards at peak times.

c) Establish an emergency rescue mechanism, set up an infirmary and equip it with medical personnel. There is also an emergency handling plan, which has strong emergency handling ability, timely and appropriate accident handling, and accurate and complete file records.

4. Hygiene

a) The environment is clean and tidy, free from sewage and dirt, and free from disorderly construction, heaping and misplacing; Buildings and all kinds of facilities and equipment are free from peeling and dirt, and the air is fresh and odorless.

b) All kinds of places meet the requirements specified in GB 9664, catering places meet the requirements specified in GB 16153 and swimming places meet the requirements specified in GB 9667.

c) The layout of public toilets is reasonable, the number can meet the needs, the signs are eye-catching and beautiful, and the architectural modeling is in harmony with the landscape environment. All toilets are equipped with flushing, union washing and ventilation equipment, and are kept in good condition or use water-free ecological toilets. The toilet management is perfect, and the sanitary ware is clean, free of dirt and blockage. The room is tidy.

d) The garbage bins have reasonable layout, obvious signs, sufficient quantity, beautiful appearance and harmony with the environment. Garbage is collected by classification, cleaned in time, and cleared every day.

e) The food hygiene conforms to the national regulations, the catering service is equipped with disinfection facilities, and disposable tableware that causes environmental pollution shall not be used.

5. Post and telecommunications services

a) Providing postal services and postal commemorative services.

b) the communication facilities are arranged reasonably. There are public telephones at entrances, exits and places where tourists gather.

It has the function of international and domestic direct dialing.

c) The telephone booth is in harmony with the environment, and the signs are beautiful and eye-catching.

d) convenient communication, smooth lines, friendly service and reasonable fees.

e) can receive mobile phone signals.

6. Tourism shopping

a) The layout of shopping places is reasonable, with distinctive architectural shapes, colors and materials, which are in harmony with the environment.

b) Centralized management shall be carried out for shopping places, with clean environment and good order, and the phenomena of chasing and selling, buying and selling by force shall be put an end to.

c) There are unified management measures and means for commodity practitioners.

d) There are many kinds of tourist commodities with local characteristics.

7. Management

a) The management system is sound and the management mechanism is effective.

b) The management systems of tourism quality, tourism safety and tourism statistics are sound and effective, and effective measures should be implemented, with regular supervision and inspection, complete written records and summary.

c) The management personnel are reasonably equipped, and the senior management personnel should have a college education or above.

d) Have a unique product image, good quality image, bright visual image and civilized employee image, establish its own brand logo and use it comprehensively and properly.

e) There is a formally approved tourism master plan, and the development and construction projects meet the planning requirements.

f) The training institution and system are clear, the personnel and funds are implemented, the business training is comprehensive, the effect is good, and the qualification rate of on-the-job personnel training reaches 111%.

g) The complaint system is sound, personnel and equipment are implemented, complaints are handled timely and properly, and records are complete.

h) Provide travel tools and articles for specific groups (the elderly, children, the disabled, etc.) and provide special services.

8. Protection of resources and environment

a) The air quality reaches the first-class standard of GB 3195-1996.

b) the noise quality reaches the first class standard of GB 3196-1993.

c) the environmental quality of surface water meets the requirements of GB 3838.

d) The sewage discharge reaches the requirements of GB 8978.

e) The natural landscape and cultural relics are protected by scientific means and advanced measures, which can effectively prevent natural and man-made destruction and maintain the authenticity and integrity of the natural landscape and cultural relics.

f) scientifically manage the tourist capacity.

g) The layout of the building is reasonable, and the quantity, height, color and shape of the building are in harmony with the landscape. The main building of the entrance and exit has style and is in harmony with the landscape environment. The surrounding buildings are in harmony with the landscape style, or have certain buffer areas or isolation zones.

h) the environment is good. The green coverage rate is high, the plants and landscapes are properly configured, and the landscape and environmental beautification measures are diverse, with good results.

i) the facilities and equipment in the area meet the requirements of the state on environmental protection, and will not cause environmental pollution and other public hazards, and will not damage the tourism resources and atmosphere.

9. Attractiveness of tourism resources

a) The ornamental and recreational value is very high.

b) At the same time, it has high historical value, cultural value and scientific value, or one of its values has national significance.

c) There are many precious species, or the landscape is very strange, or there are national resource entities.

d) The resource entity is large, or there are many types of resources, or the density of resource entities is excellent.

e) The resource entity is complete, maintaining its original form and structure.

11, market attraction

a) It is well-known in China.

b) high reputation.

c) strong market radiation.

d) forms a characteristic theme, which has certain originality.

in p>11, it received more than 511,111 tourists from home and abroad, including more than 31,111 overseas tourists.

12. The satisfaction rate of tourists' sampling survey is high. Extended information

Overview of tourist attractions

A tourist attraction should have a unified management organization and a clear geographical scope. Including scenic spots, museums, temples, tourist resorts, nature reserves, theme parks, forest parks, geological parks, amusement parks, zoos, botanical gardens and various tourist attractions such as industry, agriculture, economy and trade, science and education, military, sports, culture and art, and learning.

tourist attraction is the core element of tourism, the main component of tourism products, the central link in the tourism industry chain, the attraction center of tourism consumption and the radiation center of tourism industry.

Tourism is a pillar industry in many cities or regions, so it plays an important role in the national economy and people's livelihood. There are many typical tourist cities in China, such as Sanya, Lijiang, Jiaozuo, Huangshan, Dunhuang, Xixia, etc., all of which focus on tourism and fully promote the overall economic development.

The industries that directly benefit from the scenic spot are tourism, catering and entertainment, urban transportation, life service industry, tourist souvenirs and so on, which will comprehensively promote the development of production and consumption industries in the whole region and form a tourism economic industrial chain with tourism as the leading factor. Classification of scenic spots are:

1. Cultural relics

Cultural relics tourist attractions mainly refer to the typical relics that existed in ancient times, but did not disappear due to time, and still exist today, and the scenic spots are mainly cultural relics with certain cultural or historical value. Cultural and historic sites are good places for people to learn history, understand history and educate contemporary people.

such as: the Forbidden City in Beijing, the Great Wall, the Temple of Heaven, the Summer Palace, Yungang Grottoes, Shenyang Forbidden City, Mogao Grottoes, the Mausoleum of the First Qin Emperor, the remains of Peking Man in Zhoukoudian, chengde mountain resort, Qufu Confucius Temple, Pingyao Ancient City, Old Town of Lijiang, Longmen Cave, Nanyang Wuhou Temple, Wutai Mountain, Yin Ruins, Dazu Stone Carvings, Shenyang Palace Suzhou Garden, Fujian Tulou, Fenghuang Ancient City and other world cultural heritages.

2. Scenic spots

Scenic spots refer to scenic spots with unique scenery, scenery and historical sites, as well as unique cultural customs. Scenic spots are a good place for people to relax, study and relax. Such as Mount Hengshan in Beiyue, Mount Tongbai, Mount Yuntai, Mount Jigong, Mount Qingcheng, Mount Emei, Mount Laoshan, Mount Qipanshan, Libo Zhangjiang Scenic Area and Hua'e Mountain National Nature Reserve.

3. Natural scenery

A natural scenery scenic spot is a scenic spot which is mainly based on the unique and beautiful local natural environment and carefully developed by the local tourism department. Suitable for leisure, health care, etc. For example, the famous natural scenic spots are Guilin, Jiuzhai, Lijiang, Datong Tulin and Zhangjiajie.

4. Red tourism

Red tourism is a new theme tourism form that combines red cultural landscape with green natural landscape, revolutionary traditional education with promoting the development of tourism industry. Its red tourist routes and classic scenic spots, such as Wanyuan War History Exhibition Hall and Yuquan Mountain Scenic Area, can not only enjoy the scenery, but also understand the revolutionary history, increase the knowledge of revolutionary struggle, learn the spirit of revolutionary struggle, cultivate the new spirit of the times and make it a culture.

China's national 5A-level tourist attractions have replaced the national 4A-level tourist attractions as the highest level of tourist attractions.

The National Tourism Administration launched the 5A creation work, with the purpose of urging local governments to increase investment to improve hardware facilities and strengthen management to upgrade the software level, and to select a number of excellent tourist attractions from the existing 671 4A-level tourist attractions in China, which meet the needs of domestic and foreign tourists, are competitive internationally and truly become the benchmark in China.

AAAAA (referred to as "5A") has replaced AAAA (referred to as "4A") as the highest level of domestic scenic spots. "5A" is a set of standardized quality rating system, and service quality, environmental quality and landscape quality are the most fundamental standards for scenic spot rating "5A".

around the service quality and environmental quality, the evaluation content * * * is divided into eight major items, including tourism transportation, tourism safety, tourism shopping, scenic spot sanitation, post and telecommunications services, operation and management, tourist satisfaction rate, resources and environmental protection, etc., with a total score of 1,111 points; Around the service quality and landscape quality, it is divided into two major items, with a score of 111.

compared with the "4A" standard, the "5A" standard puts forward higher requirements for the humanization and detail of scenic spots. According to people in the industry, the National Tourism Administration launched the 5A-level scenic spot evaluation, with the purpose of selecting a number of excellent tourist attractions with excellent quality and competitiveness in the world, and truly becoming a benchmark in China, so as to promote the overall improvement of the service quality of domestic tourist attractions.

general travel precautions

1. Diet

The general principle of diet during travel is not to change your eating habits too much, pay attention to the collocation of meat and vegetables and eat more fruits. It is best to ensure that you eat hot cooked food, and eat less cold food and braised food. In addition, there are some "famous foods" everywhere, and everyone may be very interested, but don't overeat.

For winter tourists, the intake of protein, carbohydrate and fat, as well as minerals and vitamins is higher than usual. At this time, eating more lean meat, eggs, fresh fish, bean products and animal livers is very good for supplementing human calories. In addition, we should correct the misconception of drinking to keep warm. Because alcohol can increase the blood circulation on the body surface, people feel fever, in fact, they are losing heat.

2. Dress

Keep abreast of the weather conditions of tourist destinations. If you are traveling to a warm place in the south, you should take enough light clothes to avoid wearing inappropriate clothes. If you are traveling to the frozen north, you should prepare clothes with good cold resistance and arm yourself from head to toe. Especially the elderly and infirm, we should pay more attention to the cold and antifreeze work.

at this time, down jackets are the first choice; Underwear should be soft, hygroscopic and breathable to facilitate heat preservation and drying; Shoes should also be light and warm. In addition, some small items such as hats, scarves, masks, earmuffs, gloves, umbrellas, sunscreen, cameras, etc. are also prepared as much as possible.

Before traveling, you should reasonably choose the place and project of the tour according to your age and physical strength. You should take some common medicines and first-aid medicines with you, such as cold medicine, anti-heatstroke medicine, carsickness medicine, antiallergic medicine, gastrointestinal medicine, painkillers, etc. Don't be too tired when traveling. You'd better get up and rest regularly, especially don't stay up too late at night.

You must also prevent gastrointestinal infection when going out on holidays. Washing hands more is a simple and useful method. In addition, winter is relatively dry, so we should pay attention to drinking more water, which can replenish water and reduce the chance of gastrointestinal discomfort.

3. Be careful about safety and hygiene

It is very important to be safe and hygienic when traveling abroad. Visitors should learn to protect themselves, pay attention to food hygiene and personal safety, and at the same time safeguard their rights and interests, supervise the safety and hygiene services of participating travel agencies, and propose solutions to tour guides in time when problems are found. Pay attention to safety when going to the seaside. Pay attention to the warning signs at the seaside or follow the advice of the tour guide. Don't set foot in deep and far waters. Children must be supervised by adults. Whether they are good at swimming or not, it is best to wear life jackets.

4. In case of infringement, it should be reported

If the travel agency changes the departure time or cancels the travel plan, fails to provide the service as agreed or has an accident during the trip, it will be cited.