Legal Analysis: According to the Supreme People's Court's Interpretation on Several Issues Concerning the Trial of Personal Injury Compensation Cases, if a natural person, legal person or other organization engaged in business activities such as accommodation, catering, entertainment or other social activities fails to fulfill its security obligations within a reasonable range and causes personal injury to others, the people's court shall support it. As a place to engage in business activities, shops must undertake the obligation to ensure the safety of customers. If the act of neglecting the obligation of safety and security leads to the victim's damage, and he is subjectively at fault, he must bear the liability for damages.

Legal basis: Article 1 198 of the Civil Code of People's Republic of China (PRC). Operators, managers or organizers of mass activities in hotels, shopping malls, banks, stations, airports, stadiums, entertainment places and other business places shall bear tort liability if they fail to fulfill their security obligations and cause damage to others.

If the behavior of a third party causes damage to others, the third party shall bear the tort liability; Operators, managers or organizers who fail to fulfill their security obligations shall bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.