warm reminder: in order to better serve you, Please call the following customer service number according to your needs:
For trouble repair of washing machine/air conditioner/refrigerator, please call the number: 411-9121-799
For trouble repair of small household appliances/microwave ovens, call 411-831-1333
If you have purchased for less than one year, please call 411-831-1222
. After-sales service and maintenance in all regions of the country
The national after-sales service telephone number of Galanz air conditioner is 411-9121-799 (please click this number to dial)
The authorized after-sales service center of Galanz air conditioner provides
"safe, high-quality, fast and accurate" comprehensive services for Galanz users in all regions, including maintenance of Galanz central air conditioner,
cleaning and installation of Galanz air conditioner.
galanz air-conditioning national after-sales service telephone number after-sales maintenance telephone number-(service outlets of all centers in China) customer service telephone number
galanz air-conditioning after-sales maintenance service center always adheres to the operating principle of quality first and customer first. Strict management system, first-class service quality, professional maintenance technicians, advanced testing equipment and good sincere reputation have won the trust of our customers. Our company has a service team with rich practical experience in design, installation and maintenance, and all the staff have at least three years' working experience in this industry. We have many years of experience in professional installation and maintenance of household and commercial air conditioners, and always adhere to the purpose of "dedication to the city, so as to seek trust"! The spirit of "forge ahead and keep exploring"!
as long as you make a phone call, we will serve you wholeheartedly 24 hours a day! The maintenance center strictly implements the company's "Maintenance Charge Standard" in terms of charges, and puts an end to the company's maintenance personnel's arbitrary charges. The scope of maintenance services has covered every corner of the main city and surrounding counties. At any time to provide you with high-quality and fast on-site maintenance services!
What is the national after-sales service telephone number of Galanz air conditioner (national networks)? Unified customer service and designated maintenance after-sales telephone number
Galanz air conditioner after-sales service provides users with a worry-free service experience:
1 criteria: customer satisfaction becomes the only criterion for testing Galanz air conditioner service;
three satisfactions: to achieve three satisfactions in the process of serving users, that is, to make users "satisfied with time, process and result";
five controls: in order to make users worry-free throughout the service process, products and services are subject to "five controls"-management design, management distribution, management installation, management maintenance and management maintenance;
1 complaints: users' 1 complaints about Galanz air-conditioning services have become the common pursuit of all Galanz air-conditioning service providers.
galanz air-conditioning national after-sales service telephone
service concept
meticulous and worry-free, so that customers are satisfied and even moved!
galanz air conditioner adopts advanced call center service platform, which is convenient for answering calls from users quickly; Establish perfect customer files through CRM customer management system; Provide users with meticulous and worry-free, all-round professional and caring services. You only need a phone call, and the service provider can provide you with professional services such as purchase, product consultation, installation, maintenance and acceptance.
National after-sales service telephone number of Galanz air conditioner After-sales telephone -24-hour fault repair customer service hotline center
Cause analysis of the failure of Galanz air conditioner E2
Meaning of the failure of Galanz air conditioner E2: anti-freezing protection.
1. Anti-freezing protection means that when the evaporator temperature is too low, the air conditioner enters into a self-protection state.
2. In refrigeration and dehumidification mode, when the compressor is started for 6min and T steam -5℃ is detected for 3min continuously, the indicator light flashes and the fault code E2 is displayed, and the CPU will issue an instruction to stop the compressor. External fan, not shielding button.
3. when t steaming >: At 6℃, when the compressor stopped for 3 minutes, the indicator light went out, the LCD resumed displaying, and it operated as it was.
Introduction to the problem of the E2 code of Galanz air conditioner
The cause and maintenance process of the E2 fault of Galanz air conditioner, online maintenance service platform of Galanz air conditioner
1. The filter screen is dirty and blocked;
2. The evaporator surface is dirty and the air volume is small;
3. The system is short of fluorine;
4. The connecting pipe is flattened.
maintenance methods for the breakdown of the E _ 2 of Galanz air conditioner
National after-sales service telephone number of Galanz air conditioner -(2121) National unified official customer service 411 telephone service
Reasons for the breakdown and maintenance process of the E _ 2 of Galanz air conditioner, online maintenance service platform of Galanz air conditioner
1. Maintenance experience.
a. first check the filter screen, and if it is dirty, it needs to be cleaned;
B. if it is not dirty, clean the internal evaporator.
2. Control fault or analyze system fault.
a. first check whether the evaporator is frosted during normal operation. If frosting occurs, it means a system failure;
B. take out the indoor tube temperature bag from the evaporator. If there is no E2, it is a system problem;
causes and maintenance process of the E2 fault of Galanz air conditioner, online maintenance service platform of Galanz air conditioner
C. If the pressure does not frost (1.4MPA-1.5MPA is normal), it means that there is something wrong with the tube temperature sensor in the control system.
3. Several key points.
check whether the indoor ambient temperature is too low;
B. whether the indoor fan speed is too low;
C. whether the indoor evaporator is too dirty;
D. whether the system is blocked;
after-sales maintenance service commitment:
1. Repair in strict accordance with repair procedures and operating procedures to ensure repair quality.
2. Strictly control the quality of accessories and put an end to the use of inferior accessories and old accessories.
3. The service hotline is manned 24 hours a day and responds within 24 hours.
4. The repair workshop and the reception workshop at the front desk will not rest, so as to ensure that users can be repaired at any time.
establish the repair criteria and set up the emergency repair team in time, so as to arrive at the site for emergency repair at any time.
don't exaggerate the fault problem and put an end to arbitrary charges.
5. Remote fault diagnosis, technical fault solving and quick handling of mailing accessories for foreign customers.
national after-sales service telephone number of galanz air conditioner/national 24-hour 411 customer service center
national service and maintenance outlets:
Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Suzhou, Nanjing, Chongqing, Chengdu, Tianjin, Wuxi,
Changsha, Zhengzhou, Ningbo and Xi' an.
Shenyang, Dongguan, Changzhou, Kunming, Yantai, Xiamen, Quanzhou, Shaoxing, Taiyuan, Nanchang, Changchun,
Tangshan, Wenzhou, Jiaxing, Shijiazhuang, Xuzhou, Harbin, Taizhou, Yangzhou, Weifang and Urumqi
Zhuhai, Ordos and Jinhua.
Jining, Yichang, Weihai, Wuhu, Huizhou, Langfang, Zhongshan, Lanzhou, Xiangyang and Hohhot
Zhangzhou, Yulin, Zhangzhou, Zhuzhou, Jiangmen, Baoding, Jiujiang, Daqing, Baotou, Ganzhou and Taian
Huai 'an. Jiaozuo City, Chuzhou City
Xinxiang City, Hengyang City, Heze City, Putian City, Yueyang City, Sanming City, Nanyang City, Yichun City, Zhanjiang City, etc. can provide on-site service
Galanz air-conditioning national after-sales service telephone number (24 hours) customer service hotline center.