Beijing 400 Phone Process

1, select the 400 number and the package.

2, submit the appropriate audit materials.

3, sign the 400 telephone contract.

4, according to the selection of the 400 number package to pay the fee.

5, waiting for registration

6, set up the 400 phone, bound to the landline or cell phone to put into use.

Beijing 400 telephone handling instructions

Q1:What is the payment method for 400 telephone?

A:400 phone agent in order to allow enterprises to better control the situation of the phone bill, will provide enterprises with the payment method is the prepaid way, so enterprises in the purchase of 400 phone number need to pre-deposit the phone bill, the pre-deposit of the phone bill is to buy the package paid for the cost.

Q:How can I check the real-time call charges during the use of 400 numbers?

A:You can log in to our R&D platform c4006 platform, click the account management in the menu bar, and log in with the account number and password given to you by the agent of the 400 phone number, if the management of the enterprise doesn't remember the account name and password at the later stage, you can consult our agent at any time. In the "account management" in the "balance inquiry", you can always check. If you are in the Shangtong 400 phone agent for the number, you can download our cell phone APP enterprise communication housekeeper to query.

Q:Can I check my renewal record during the use of my 400 phone?

A:You can log in to our website, click the account management in the menu bar, enter the account number and password given to you by the 400 phone agent to log in, and then you can check the history of the payment records in the "recharge records query" in the "account management".

Q: Customers reflect that I handle the 400 phone does not work?

A:This problem occurs when the call forwarding number set by your 400 phone is faulty, busy, no signal, shutdown, etc. Please solve the problem of the phone number you set to call in time. There is also a situation that the bound landline and cell phone numbers are out of service and in arrears. First of all, you need to exclude their own phone problems, if the 400 phone does not appear to be in arrears, the first time to contact your 400 phone agent for warranty processing.