The mission of Meituan is to "help everyone eat better and live better together". Founder Wang Xing established "* * * and prosperity" in the gene of Meituan.
After-sales service guarantee: Meituan. Com always follows the principle of consumers first, merchants second and US Mission third. Since its establishment, it has attached great importance to honest management, and has a whole system to provide consumers with good prices, good goods and good services.
1, Meituan.com is the first group buying website in China that allows consumers to evaluate their consumption after consumption, so that we can find problems in consumption in time.
2. meituan. Com is the first group buying website in China that will send SMS reminders to consumers many times before the coupon expires.
3.Meituan.com is the first group buying website in China to establish a large customer service center. With the rapid growth of sales, whether the customer service phone can be connected has become a very important factor in the consumer experience.
4. Meituan. Com is the first group-buying website to offer refund of expired group-buying coupons, and it will give a one-time refund of tens of millions on the first anniversary of Meituan. com。 Prior to this, group purchase coupons could not be used after expiration, and the money prepaid by consumers could not be retrieved, which greatly affected consumers' trust in group purchase websites.
The mission of Meituan is to "help everyone eat better and live better together". Founder Wang Xing established "* * * and prosperity" in the gene of Meituan. As a leading e-commerce platform for life service in China, the company has consumer-friendly apps such as Meituan, Public Comment and Meituan Takeaway, covering more than 200 categories such as catering, take-away, fresh retail, taxi, bicycle enjoyment, hotel tourism, movies, leisure and entertainment, and covering 2,800 counties and cities across the country.
Meituan's strategy focuses on food+platform, and is taking "eating" as the core, from demand side to supply side, to build a multi-level scientific and technological service platform for life service industry. Meituan is trying to build itself into a social enterprise, hoping to build a smart city through in-depth cooperation with party and government departments, universities and research institutes, mainstream media, non-profit organizations and ecological partners.
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