1, there are foreign bodies in the food. This product is a food that does not meet food safety standards, and you can ask for a full refund. At the same time, you can also ask the merchant for ten times the food price or three times the victim's loss;

2. Consumers may demand compensation of ten times the price or three times the loss from the producers and operators for producing food that does not meet the food safety standards or operating food that they know does not meet the food safety standards.

The methods of obtaining evidence of foreign bodies in edible food are as follows:

1. If there is video surveillance around the dining environment, you can take the camera to collect evidence;

2. If foreign bodies are found, you can take photos, record or video with your mobile phone on the spot to prove that foreign bodies are found in food;

3. If you can't take photos, record or video with your mobile phone on the spot after finding a foreign body, you can also record the relevant process and situation in writing, and please * * * sign with the dining staff and catering service personnel for confirmation.

Legal basis: Article 148 of People's Republic of China (PRC) Food Safety Law.

Consumers who suffer from eating food that does not meet the food safety standards may claim compensation from the operators or producers. The producers and operators who accept the consumer's claim for compensation shall implement the first responsibility system, pay in advance, and shall not shirk; If it is the producer's responsibility, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.

In the production of food that does not meet the food safety standards or in the operation of food that is known to fail to meet the food safety standards, consumers can demand compensation from the producers and operators for losses that are ten times the price or three times the loss; If the additional compensation amount is less than 1000 yuan, it is 1000 yuan. However, the labels and instructions of food have the defects of not affecting food safety and not misleading consumers.