the 811-net membership card is the identification of the 811-net member. With the membership card, you can enjoy the reservation services and discounts offered by the member stores (catering, bathing and leisure, nightclubs, KTV, tea houses) of the 811-net, and you can also enjoy the generous bonus points and commission policy of the 811-net!

● Application for membership card (with the member handbook of the hospitality 811 network):

1. Application for customer service hotline:

Members can apply by calling the hospitality 811 network customer service hotline at 111-5154811 or 4118-114-811.

2. Collection of membership card:

The customer service of 811.com will send the membership card to the contact address filled in by the user when applying.

● Notes for membership card:

1. When you use the 811-net membership card, please contact the reservation center in advance or book online in advance. It is invalid to use the card directly in the member store.

2. When you make a reservation, please report the membership card number, and explain the consumption time, number of people, standards and other requirements; When you need to change or cancel your reservation, please inform the reservation center in time and the reservation center will make corresponding adjustments for you. If you change the content without informing the reservation center in time, the member store may not provide reservation service and preferential policies; If you cancel your reservation without informing the reservation center in time, your corresponding points will be deducted.

3. After your reservation is confirmed, you should arrive for consumption within the reserved time limit, and show your order number (or mobile phone number and name). After consumption, please ask for a triple bill according to the actual consumption amount, which will be used as reward certificates such as points and lottery. If you fail to arrive within the reserved time limit and make no reservation changes, the member store will not reserve a seat for you.

4. You can use this card to book all kinds of catering, leisure and entertainment services for your relatives and friends. Just state the name of the user, and you can also get corresponding points.

5. If you have any disputes or questions, please call 811.com in time.

● Club 811 member handbook:

The first edition in April 2116 catalogued some boutique franchisees (about 1,111) in this website, which is easy to carry around, especially for reference in time when there is no Internet access.

The membership handbook is regularly updated and published, and will be presented to registered members together with the membership card.

● Description of member points:

The "consumption points" of the entertainment network 811 are based on the final consumption of the items booked by the members through the entertainment network 811. "Consumption points" can be used to exchange prizes, participate in corresponding activities and be converted into cash. Consumption points can only be accumulated after the guest 811 network and the member stores confirm the consumption amount, and the specific points policy will be announced separately.

● 811.com has the final right to interpret the membership card (membership manual).