welcome and greeting statements in hotel English

1, good morning (despair noon, evening), sir (madam)

Good morning (afternoon, evening), sir (madam).

2、How do you do?

hello! (first meeting)

Glad to meet you.

Nice to meet you.

3、How are you?

how are you?

Fine, thanks. And you?

fine, thanks. How are you?

4. Welcome to our hotel (restaurant, shop).

Welcome to our hotel (restaurant, shop).

5. Wish you a maximum pleasant stay in our hotel.

I hope you will enjoy your stay in our hotel.

6. I hope you will enjoy your stay with us.

I hope you will enjoy your stay in our hotel. (when the guest just entered the store)

I hope you are enjoying your stay with us.

I hope you will enjoy your stay in our hotel.

I hope you have enjoyed your stay with us.

I hope you will enjoy your stay in our hotel. (when the guest leaves the store)

7. Have a good time!

have a nice day!

8、***hotel, front desk. Can I help you?

*** Hotel, front hall. Who do you want to speak to?

9. Sorry, I've dialed the wrong bulk.

Sorry, I dialed the wrong number.

11、May I speak to your general manager?

may I speak to your general manager?

Speaking.

this is me.

11, Sorry, he is not in at the moment.

Sorry, he is not in now.

Would you like to leave a message?

would you like to leave a message?

12, Pardon.

I'm sorry, could you say that again?

I beg your pardon.

I'm sorry, could you say that again?

Hotel English communication sentences and Congratulations

13, congratulations!

congratulations!

14、Happy birthday!

happy birthday!

15、Happy new age!

happy new year!

16、Merry Christmas!

merry Christmas!

17、Have a nice holiday!

is the holiday fast? /P>

18、Wish you eextremeccly success!

I wish you success!

thanks and promises:

19, thank you (extreme assurance).

thank you (thank you very much).

21. Thank you for your advice (information, help)

Thank you for your advice (information, help).

21. It's extreme kind of you.

Thank you, that's very kind of you.

22. You are welcoming.

You're welcome.

23. Not at all.

You're welcome.

Don't mention it.

You're welcome.

24. It's my pleasea certain.

It's my pleasure to serve you.

(with pleasea certain.)

(my pleasea certain.)

25. I am at your service.

My pleasure.

26. Thank you for staying in our hotel.

Thank you for staying in our hotel.

27. I'm sorry.

I'm sorry.

28. Excuse me.

sorry.

29. I'm sorry, It's my fault.

I'm sorry. That's my fault.

31. Sorry to have kept you waiting.

Sorry to have kept you waiting.

31. Sorry to interrupt you.

Sorry to bother you.

32. I'm sorry about the.

I'm sorry about this.

33. I apologize for it.

I apologize for this.

34. That's all right.

It doesn't matter.

35. Let's forget it.

Forget it.

hotel English communication sentences, inquiry and directions

36, Can(May)I help you?

what can I do for you?

Yes, please.

ok.

37. What can I do for you?

What can I do for you?

38、Is there anything I can do for you?

what can I do for you? /P>

39. Just a moment, please.

Please wait a moment.

41、May I use your phone?

can I use your phone?

definitely.

of course.

Yes, of course.

of course.

41, Go upstairs/downstairs.

Go upstairs/downstairs.

42. It's on the number 2 (third) floor.

It's on the second (third) floor.

43. Excuse me.

sorry.

Where is the washroom (restroom, elevator)?

where is the bathroom (lounge, elevator)?

This way, please.

please go this way

Turn left /right.

turn left/right.

45. It's in the lobby near the main entrance.

It's in the lobby near the gate.

46. It's in the basement at the end of the corridor.

It's at the end of the corridor in the basement.