The job responsibilities of the head waiter are as follows:

1. Under the leadership of the department manager, check and implement the implementation of departmental rules and regulations and the completion of various tasks.

2. Check the work dress and personal appearance of the attendant on duty.

3. Arrange, lead, supervise and inspect employees to make all preparations before business, timely and accurately reflect the situation of the department to the manager, and report the work performance of all employees.

4. Do a good job of handing over the goods and documents of each shift.

5. Be familiar with the business, play an exemplary role in the work, and assist in enhancing the cohesion of employees in this department.

6. Strengthen the awareness of on-site management, handle emergencies in time, and lead employees to continuously improve service quality.

7. Strengthen public relations awareness and establish a good image of hotels.

8, do a good job of employee attendance and leave, and strictly control.

9. preside over the weekly class meeting, listen to the work report of the waiters, summarize and give full play to the subjective initiative in time, put forward your own opinions and ideas on the shortcomings in operation and management, and report them to the manager.

11. Complete other tasks assigned by the superior leaders.

The job requirements of the head waiter

1. Good facial features, attractive appearance and good health.

2. memorize all the contents, names and prices of wine lists and menus, and understand the working procedures of catering services in this restaurant.

3. Be familiar with the procedures and methods of various special services, and can operate according to the needs of guests at any time.

4. Have the ability to urge subordinates to work according to the standards. Be strict with yourself, complete every job seriously, and set an example for employees.

5. Have conversational English skills and more than two years working experience in catering.