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Pie in the sky? Beware of travel agencies "eight traps"

Travel is imminent, the prospective travelers are attracted by the large and small travel ads dazzled, not to mention the travel agencies to recruit tourists, or line specials, or value for money, or gifts, and make the consumers "heart Yuyu", think everywhere is "heavenly fall! The big pie in the sky". But some of these are "real pies" and some are "fake pies". The "real pies" can bring tourists a pleasant and value-for-money vacation, while the "fake pies" are the beginning of a miserable journey. As a traveler as long as the traps, or can distinguish the "real pie", to be a smart consumer. If you can't tell the difference, choosing a large and famous travel agency is a good way to buy an "insurance policy" for your trip.

Myth one low price is equal to the special price - the price is the only basis for choosing the group

White granny saw a newspaper wrote that a travel agency to organize a Panyu BaoMoYuan, Changlong one-day tour, the price is less than 50 yuan, the heart of the happy. To know that only Changlong tickets will be more than 100 yuan. But there is also a small print below the cost includes: "air-conditioned car + meals + tour guide + travel liability insurance", can be less "tickets".

Additionally, it is understood that the current summer study tours line is generally in 10 days to more than 20 days or so, in the winter and summer vacation launched, mainly to native English-speaking countries, including Australia, New Zealand, Europe, Japan is the most popular, the itinerary design to join a wealth of learning, participation in the elements, due to the high cost of the general charges are high, 10 days of study tours in Australia is generally to be about 15,000 yuan, more than 20 days more than 20,000 yuan, the general costs. A 10-day study tour to Australia usually costs about 15,000 yuan, and a 20-day tour costs more than 20,000 yuan. Such a large cost, if you participate in the "cats and dogs" a lot of "black society", not only to pay a high tour fee, and the children's learning and life in the itinerary can not be guaranteed, if there is any failure, it can be said that the " If anything goes wrong, it can be said that " lose a wife and soldiers ", really not worth the loss.

Comments: As the saying goes, "you get what you pay for", this phrase is very apt for tourism. Sometimes a line is just a difference of 100 yuan, the grade of its tourism is very different. Such as the same domestic tour line expensive 100 yuan group can stay in three-star hotels, access to air-conditioned buses, the group meal is the standard eight dishes a soup, while the cheaper 100 yuan group can be quasi three-star or even two-star hotels, access to non-air-conditioned buses, the group meal is also a soup of eight dishes, but the vegetarian dishes are particularly more. Don't think this is just scare people, this is a travel agency in East China tour of the real case. As the tourism industry has entered an era of micro-profit, a mere 100 yuan has been enough for the tour group to pull off the standard.

Of course, there are some good "special price", such as the Guangdong China Travel Service to take the opportunity of the 55th anniversary of the launch of the 55 yuan Hong Kong one-day tour products, the lowest price in the Hong Kong tour market in 20 years, the agency also has a relevant person on the offer to analyze, said 55 yuan Hong Kong tour may not be etched, just earn less, and to engage in the celebration of the community! also belongs to the "corporate public relations", the launch of the special line just figure a "meaning", warming up the summer market.

But the number of attractions alone does not determine the quality of a traveling group. As a travel product operator, the travel agency, of course, will not reveal any flaws in this most obvious aspect. Therefore, if you look at the regular tourist routes, the itineraries taken by various travel agencies are very similar, and you can't tell much about the itinerary and the attractions visited, but you have to look at other aspects to evaluate whether the team is good value for money. Many people like to look at the itinerary of a tour to see how many attractions are included in the itineraries offered by several travel agencies. Of course, the number of attractions is also an important measure of a team, when signing a contract, do not forget to read the specific itinerary to confirm that all attractions include tickets (at least the first big ticket). The number of attractions is still a major factor in determining the price of a tour, especially in short-distance tours within the province.

So summer vacation travel, the price is not the only reference basis, low price is equal to the idea of a special offer is not desirable, the quality of the tour route itself and the standard is more important to choose the basis of the tour, can not be greedy for cheap. You can't just look at the surface price, the most important thing is to understand the real value of a tourism product through the six elements of food, accommodation, transportation, travel, shopping, entertainment, such as attractions, accommodation, food and beverage standards.

Myth two advertisement is equal to the trip --- its content is the only standard of quality

Last summer, 12-year-old Dongdong to participate in the Beijing summer camp organized by the school. After returning, the aggrieved Dongdong kept complaining to his parents, "After five days in Beijing, I haven't left any deep impression on the capital." It turns out that before the vacation school every day can see the summer camp promotional materials and advertisements, after the parents agreed, Dongdong happy to use 1580 yuan to participate in a student group. But after arriving in Beijing, every day is up early in the morning, non-stop shuttle in various attractions, the longest stay is in the Great Wall stayed two and a half hours.

Review: The colorful advertisements and colorful adwords have always been the most impressive to consumers, and nowadays the advertisements are playing the "numbers game", labyrinthine advertisements, not to mention the ordinary tourists, even the industry insiders also have a place to understand. The content of the advertisements is as rich as the itinerary, days, attractions, accommodation, food, transportation, etc., put the largest piece of the line is the characteristics of the rich vocabulary to make people think, as if they were in a wonderland.

But imagination is imagination, consumers still have to figure out the content of the advertisement, and although the advertisement is equivalent to the contract, the advertisement is not the whole of the contract, and can not replace the itinerary. In the advertisement travel agency may increase the number of days, split attractions, the same scenic spots as much as possible in the schedule and in fact, just a big attraction, some advertisements in the list of attractions have a long string, so that people feel that the itinerary is very rich, in fact, these lists are likely to be "decomposed" over a few attractions lined up on the name of the point, or choose a series of In fact, these lists are likely to be "decomposed", with a few attractions lined up under the name of a point, or a series of attractions with low or free admission prices put into the advertisement, and only a few attractions found in the final walk down. Consumers should still sign up for the itinerary shall prevail, and the vocabulary in the advertisement may be a bit exaggerated, which is only a means of promotion of travel agencies, as long as it is not excessive is also a reasonable thing, consumers do not have to be too serious, the key is still to personally travel agency consulting and enrollment, to ask about the content, can not be taken for granted on their own to the travel products under the judgment of the.

Myth three "quasi-star" is equal to "standard star" --- the standard of participation in the tour is not a unified format

Mr. He once Jiuzhaigou travel group, said before departure is the whole live three-star hotel, but due to the local hotel is particularly tense, a car finally finally in the middle of the night to live in the town of Chuanzhong halfway a small hotel. The plateau reaction, cold, and no restroom, although he can understand the objective conditions, but later again out of the travel, will certainly ask to participate in those who have designated accommodation hotel team.

Review: I don't know when, but the standard of accommodation for tour groups has been "quasi-star" and "standard star", which is of course related to the hotel's star rating standard. Some hotels are listed with stars, that is, they are "standard star hotels" (referred to as "standard star"), while some are not listed hotels, but "are declaring star hotels" or "feel like star hotels". "feel that there are star hotel standards", that is, "quasi-star hotel" (referred to as "quasi-star").

Travel agencies usually use "star-rated hotels" to classify tours. Generally speaking, standard tours stay in two-star or equivalent two-star hotels, deluxe tours stay in three-star or equivalent three-star hotels, and ultra-deluxe tours stay in four-star hotels or above. But not every hotel with hardware facilities can be successfully selected on the star hotel, hotel software is also one of the keys to the review, so in this long review process the hotel can only claim to be "quasi-star" hotels, so many guests will find that the hotel is not yet hung "star license plate "

The hotel's decoration facilities and equipment are not uniform standards, relying entirely on the consumer's "subjective consciousness" feeling, judgment.

Every tourist season, the hotel accommodation will become a hot spot for complaints, consumers before signing up for a tour the most important thing is to find out which hotel to stay in or which hotels may be, usually "quasi-star" hotels are new hotels, the conditions of their stay is sometimes better than the old "standard star" hotels. "The first thing you need to do is to find out what you're looking for.

Myth four: "Selling piglets" --- "legitimate tour" is also illegal

Mr. Liu and his friends, a group of six people on a tour of Shanxi Province. A group of six people to participate in the travel agency's Shanxi tour group, arrived in Taiyuan, found that the local travel agency to the other two tours *** 12 tourists with them into a group. The local travel agent did not do a good job of coordinating and communicating with the tourists, which resulted in the tourists fighting for seats on the bus and crowding each other out during meals.

In individual lines of the group did not reach the number of tours, travel agencies may be "not enough to collect customers" phenomenon, the ground receiving agency will usually be these scattered groups into a team to organize tours. However, the organizing company will be sure to inform the guests beforehand, in order to obtain the consent of the guests before sending the team.

Review: "legal group" is the exclusive term of the tourism industry, and "piggybacking" is the exclusive term of the consumer, both of which **** the same point is that the group members from different enrollment or enrollment society, while the difference is that the former enrollment before the The difference is that the former knew before enrollment "may be sold", the latter is "sold only after knowing", so "legal group" is legal, while "selling piggy banks" is illegal. "The two are fundamentally different.

For the behavior of "grouping", the Tourism Quality Supervision Bureau will distinguish the situation to deal with: if the travel agency in the departure of the guests before informing the travel contract, there is also a description of the problem here there is no complaint; if the travel agency did not inform the guests without authorization "grouping "and cause the next series of unpleasant, the guests can complain to the relevant departments.

Myth five "6 days" is equal to "6 full days" - travel may not be "early out and late home "

Planning to participate in the Beijing 6-day tour of Miss Xiao walked through three or four travel agencies, holding a pile of information for comparison, each travel agency itinerary are 8 attractions, and the price difference of nearly a thousand dollars. It turns out that the transportation is at fault. In the medium and long-distance travel, airfare will always be the "big head" of the tour fee. The same travel line price difference, first from the flight to find the reason. The price of flights departing at different times of the day varies a lot. Most of the more reputable travel agencies will be the flights of each team specific to the itinerary. Ms. Xiao shopped a few travel agencies, the hand to get the itinerary are written round-trip flights, the most suitable for travel flights should be "morning machine to go, evening flights to return", so as to ensure that sufficient travel time, but not too tiring.

Review: We often see some tourists complaining about the lack of tour days after the tour, because the departure is in the afternoon or evening, and the return is in the morning, which is written on the itinerary so many days, minus the first and last two days, the middle of the day, not a few days in the scenic area. But the fact is that the time taken up by the transportation in the trip is inevitable, unless the consumer themselves to reach the destination, in the local travel agency, it will shorten the time taken up by the transportation in the tour group.

As for the problem of "late departure and early return" in the tour group from time to time, the reason is that discounted tickets are usually in the morning or at night, the tour group sometimes in order to save costs, choose to "late departure and early return" of the flights is not wrong, as long as the tourists in the It's fine as long as the tourists are clear about it when they sign up for the tours.

Myth six tickets equal sets of tickets --- the journey should not pay again

Mr. Wang has just participated in a travel agency's trip to Hainan on May Day, the 5-day journey Mr. Wang encountered one after another: the guide's persuasion, Mr. Wang and others in the famous Dongshanling additional tour of a temple, a temple, a temple, a temple, a temple, a temple, a temple, a temple, a temple, a temple, a temple, a temple and a temple, a temple. Dongshan Ling plus tour a temple ----- Chao Yin Temple. See inside the incense flourishing, Wang and others are also stupid, want to add a fire, ask on the incense money 130 yuan / person, come to the temple does not incense seems to be a bit untenable, Mr. Wang had to resentfully shell out money to buy. Next in Sanya's famous Nanshan Temple in the scenic area, Mr. Wang and others want to visit a thousand-handed Goddess of Mercy, and have to pay for their own small tickets

Comments: Some travel agencies claim that the cost of tourism in the advertisement includes admission fees, but tourist attractions are often divided into "big ticket", "small ticket". small ticket". "Big ticket" is the ticket of the scenic area gate, like the "scene in the scene", "garden in the garden", cableway costs, etc., are to tourists to pay money to buy, this situation is best before signing the enrollment contract ask The first thing you need to do is to ask for a clear understanding of the situation before signing the registration contract.

And in the process of traveling, often encountered tour guides require "add points" (i.e., add attractions) of the phenomenon, in accordance with the general practice, travel agencies will be in the tourism contract on the "recommended at their own expense x hundred dollars," or "recommended at their own expense x attractions. Recommended at their own expense to add x attractions", the tourists believe that there is no objection will be signed into effect. On the tour, the travel agency will be strictly in accordance with the requirements of the contract to ensure that the attractions on the itinerary to visit completed. The tour guide will ask the guests to sign to ensure that they "voluntarily participate in a self-financed program" when he suggests that tourists increase the number of attractions at their own expense. When tourist attractions invite guests to participate in "interactive" programs, they should inform the guests in advance or post the charges in the eye of the place. In addition, the travel contract will be agreed on the number of additional points, if the travel agency desperately add points is unreasonable, the tourists can complain to the relevant departments.

Myth seven group meal is equal to the big meal --- eight dishes and a soup is a "banquet standard"

Mr. Chen traveled to Beihai last year, the guide will take the team to dinner in front of a seafood hall, known as the tourists taste the local seafood, the evening of the tourists to taste the local seafood, and the tourists will have to pay the price. The tourists taste local seafood, the evening does not arrange catering, by the tourists at their own expense to order food to eat. Mr. Chen and others asked for the return of the meal, but was told that the original plan was not arranged for this meal, tour group meals will have a designated standard, generally speaking, the itinerary will indicate the "meal standard", for example, write "meal standard: 50 yuan / day" of the words, that is to say that the daily meal standard is 50 yuan per person. The meal standard is 50 yuan per person, breakfast 10 yuan, dinner 20 yuan each.

Review: "eat not accustomed to" and "eat bad" comments often pop up in the mouth of tourists in Guangdong, "eat in Guangzhou," which is well known, and the quality of group food The quality of group meals is also one of the problems that consumers often complain about. The itineraries of travel agencies usually indicate how many meals are included in the package, and in some cases, how many dollars are included in the price of the meal, while the standard of travel agencies is often based on the criterion of "having enough to eat" rather than "eating well" because the criterion of "eating well" varies from person to person. "The standard is different from person to person, so go out to travel on the group meal expectations are not too high, unless the tour is to "food" as the characteristics of the package, and the provinces "food" and Guangdong's The "food" is usually a bit different, and sometimes it's hard to get used to it.

Nevertheless, tourists should follow the customs of the country, try the local flavor dishes, anyway, the tour fee so expensive to pay, do not want to give up this "soy sauce money", if the group meal is not arranged, you can "make up" to let the guide to help add dishes, I believe an unforgettable dish. I believe that a memorable dish will make the journey more interesting.

Myth eight into the store is equal to the "black store" - shopping is "over the scope of business"

Miss Tang last December In December last year, Ms. Tang participated in the "Hainan double flight 4 days luxury tour", all the way to the beauty of the island scenery needless to say, accommodation is also very good, but in just four days of the trip, the tour group went to such as pearl, tea, bear gall bladder, local products, seafood, health care and so on **** 8, 9 shopping points. What's more, there is a time limit to play to the attractions, but shopping is never a time limit, and often take a long time, accounting for a lot of time.

Review: At present, travel agencies have an unwritten rule: the number of fixed-point shopping for 1 per day, the itinerary will be compact in a day to arrange 2 shopping time, but the average down to 1 per day. If the number of shopping points exceeds the specified number or the shopping time is too long, the full escort has the right to warn and stop the behavior of the ground escort, and report to the receiving agency or the organizing travel agency if necessary. Excessive shopping points and long shopping time is one of the problems that consumers have complained about more than others. During the whole traveling process, the full escort must take up the task of coordinating and supervising the work of the ground escort. Consumers shopping in the travel agency designated shopping points, such as quality problems can also be to the tour guide or business negotiation for replacement or compensation.