When Chen Dongfeng was a child, he was confronted with the turbulent Cultural Revolution, but the Cultural Revolution had little influence on him. At that time, his father was an instructor in the Construction Corps of Fujian Army, which was protected during the Cultural Revolution and was not greatly affected. However, the educational environment and living environment faced by Chen Dongfeng, a teenager, is still relatively poor, because his father has to work with the army. Every time he goes to a place, Chen Dongfeng has to change schools, usually in the local primary schools in the mountainous areas where he is stationed, and he has always attended six primary schools. He deeply felt that some primary schools have to walk a long way to school, and their feet are very cold when they are in class in winter; Once I had to go up the mountain to cut wood and give it to the school as fuel for sending meals at noon; Some primary schools have only two teachers, and all classes should be taught in turn. When he was a child, Chen Dongfeng never went hungry, but his material life was still relatively scarce. One year when his mother gave him twenty cents during the Spring Festival, he was so happy that he bought a string of firecrackers happily. He set off firecrackers everywhere with his partners before dawn on the first day, waking up everyone in the camp.
When I was in Jieyang No.1 Middle School, the monthly food cost was 51 cents in 4 yuan, with an average of only 1.5 cents per day. Chen Dongfeng said that despite the lack of material life, students are very motivated to learn and have a hard-working attitude towards life. At that time, the enrollment rate of Jieyang No.1 Middle School where he was located was among the best in Guangdong Province. Shortly after the resumption of the college entrance examination in the 1981s, the competition for the college entrance examination was particularly fierce, with only a 3% enrollment rate, which can be described as a single-plank bridge with thousands of troops. The school attended by Chen Dongfeng can achieve such a high enrollment rate, which can highlight the learning atmosphere of students studying hard, chasing after each other and pursuing progress at that time, which is precious in the era of material shortage. In 1981s, China was in the historical process of transition from class struggle to economic construction, and mathematics became the most powerful tool to liberate productive forces. At that time, there was such a grandiloquence that "learn mathematics and physics well and travel all over the world", which shows that the Chinese people at that time highly respected science and engineering. This admiration highlights the simple life philosophy of their generation-down-to-earth life. Influenced by the culture of the times, Chen Dongfeng, like many peers, is very interested in science and engineering. He chose to live in a down-to-earth way.
In p>1983, Chen Dongfeng's parents bought a 14-inch black-and-white TV set made in Japan, which made them one of the first families to own a TV set in their town health center. When I first bought it, many people watched it from his window every night. Chen Dongfeng's understanding of radio set sail. He was curious about the new world of radio and always wanted to find out what was going on with the TV. That year, it happened that Chen Dongfeng graduated from the third year of high school and applied for the college entrance examination. Teacher Wang Shunwen, the head teacher, strongly recommended him to choose the electronic engineering major of South China University of Technology. Because the radio major of South China University of Technology is very famous. Later, Chen Dongfeng went to South China University of Technology with his complex of exploring the radio world.
When Chen Dongfeng was admitted to South China University of Technology, his grandfather gave him a Japanese Sanyo tape recorder. This commemorative tape recorder is often used in the social dance study in the class, and it has also become his experimental object. The poor tape recorder is often torn apart by him, and many parts have been replaced, such as resistors, capacitors and magnetic heads. This disassembly method "greatly improved my hands-on ability and practical ability", Chen Dongfeng laughed. "After the original head was aged, the sound was very small, and there was no treble or bass. Later, after I changed the magnetic head, the sound quality improved a lot. " With the idea of exercising more and practicing more, Chen Dongfeng joined the Radio Enthusiasts Association. In a radio assembly competition, Chen Dongfeng won the grand prize. The prize was an assembly of a transmitter. After assembly, the microphone (MIC) can be received by the radio within a distance of more than 111 meters. This made him experience the happiness brought by practice.
When talking about the friendship between college students, Chen Dongfeng felt that "the relationship between classmates in the 1981s was very simple, and I miss the friendship between classmates". Students help each other a lot and learn more new things from each other. Students in Guangzhou, in particular, have strong hands-on skills in radio and computer, which has given him a lot of help. At that time, ballroom dancing was popular all over the country, and Chen Dongfeng lived in Dong No.12 dormitory. Because of the high terrain of the dormitory, every weekend night, students from all departments could see other rooftops practicing ballroom dancing and dancing to eliminate illiteracy. This left an unforgettable memory in his college life. His Sanyo tape recorder, because of its loud voice, is often used in social dance learning in classes.
In Chen Dongfeng's college life, he thinks that "a positive attitude towards life" is very important, and he should challenge himself and keep making progress. At that time, the Radio Engineering Department of South China University of Technology was one of the majors with the highest admission scores in the whole school, which brought together outstanding students from all over the country. His grades in school are average, and he feels that there is a big gap with his classmates from big cities. However, he was not pessimistic. Through hard work, his grades improved rapidly and he won many awards from the school. When he graduated from the postgraduate entrance examination, Chen Dongfeng won the "No.1" in all departments. "I'm very proud to hear that several famous professors are vying for my postgraduate studies," Chen Dongfeng said with a smile. He was glad that his efforts finally paid off. Finally, he became a graduate student of Professor Xu Bingzheng, director of the Institute of Radio and Automatic Control of South China University of Technology, engaged in the research of computer speech recognition. Through the diligent study and exercise of four-year undergraduate and three-year graduate students of South China University of Technology, Chen Dongfeng has laid a solid theoretical foundation and practical ability, and is ready to invest in the fiery economic construction. After Chen Dongfeng graduated from graduate school in 1991, he was in a critical era of national economic development. Many graduates hope to work in the most effective and fastest-growing places, such as the informatization construction of Shenzhen and China electronic import and export companies and banks. In the process of job hunting, Chen Dongfeng learned that there is a huge gap between China and the best multinational companies, and heard too many management abuses of state-owned enterprises. He felt that excellent foreign-funded enterprises can provide a broad stage, learn the most advanced management, have more room for development, and grow faster and better. This is also the reason why he declined the bank offer with good welfare and "iron rice bowl" and chose Procter & Gamble, which has just entered China. That year, Chen Dongfeng was one of more than 41 college graduates recruited by P&G China in the second batch.
Chen Dongfeng, an engineering student, is not limited to technology. He is not only interested in technology, but also in the business and management of the company. He quickly showed his excellent understanding and mastery of business and management, and was recognized by foreign managers. This is why he later changed from a technician to a manager. Chen Dongfeng's first appointment was in Huangpu factory, where he was in charge of the company's manufacturing resource planning (MRPII) project, which was later known as enterprise resource planning (ERP). This is the company's integrated business planning process and system, from sales forecast, sales and operation plan to production plan, material plan and procurement plan. In order to be familiar with the business process, he often stays in the planning office, workshop and warehouse, observing how the warehouse is managed, how the workshop is scheduled, how the quality inspection controls, etc., and getting along with the front-line supervisors and technicians, and he has learned a lot in the front-line business work. He was a member in charge of IT system in the project team, and later became the project manager, leading the cross-departmental team of Huangpu Factory and headquarters to successfully implement MRPⅡ II project, which greatly improved the customer's order satisfaction rate, improved production efficiency and reduced inventory. In 1995, it obtained the A-level (highest) evaluation of MRPⅡ II from OLIVER WIGHT Consulting Company of the United States, far ahead of other enterprises in China. Chen Dongfeng said that his experience as MRPⅡ II project manager made him familiar with many business processes of P&G systematically, mastered total quality management and project management, established good relations with business departments, developed efficient work habits, and laid a good foundation for future career development. He also achieved great success in customer order processing, distribution resource planning, sales automation, supply chain management and e-commerce, which made the IT department gain a high reputation in the company and the department continued to grow and develop. From 1998 to 1999, Chen Dongfeng was sent to the headquarters of Procter & Gamble for training and work, engaged in category management methods and solutions, and went to Wal-Mart and other key customers to learn how to cooperate efficiently with retailers and supply chain management. Through studying and working in America for 1 years, he has mastered modern retail and supply chain management. After studying in the United States, he participated in the construction of modern retail channels of Procter & Gamble in China, and applied the cooperation experience of Procter & Gamble in the United States with large retail customers to China, such as cross-departmental sales team, efficient consumer response, category management and supply chain management, which made the cooperation between Procter & Gamble and key retailers quickly become the best practice in the industry. Established a good reputation in the industry.
Chen Dongfeng has only served one company in his career in 2116. The reason why he followed P&G for 2116 is that he agrees with P&G's values and development space, where he has new opportunities and challenges every day and works with outstanding people. Along the way, he started from the grass roots, improved and proved his ability, and sought greater development; Along the way, he is down-to-earth, constantly learning and enterprising; Along the way, he walked smoothly, but it was not without some difficulties. For example, innovative ideas and projects are not always understood and supported quickly, and cultural conflicts are often encountered when cooperating with foreign colleagues. Recently, his department recruited some new post-81s employees, and he found that the original training and management methods were somewhat ineffective. Compared with the old employees, the new employees are more self-centered, think that the work should be interesting, care more about the recognition and praise of others, don't want to stay in the same department for too long, and hope to rotate their jobs quickly. As a member of the management, Chen Dongfeng combines the different characteristics of new employees and adopts different guidance methods to teach students in accordance with their aptitude. Up to now, Chen Dongfeng is the only CIO in China who has won the TOP5 title twice, which also reflects the success of innovative and integrated application of IT and business in P&G China. How does he constantly improve himself behind the glory? Chen Dongfeng said that IT is mainly to predict the development trend of the industry, be proficient in business processes, grasp the development trend of technology, establish a strong multi-skilled IT team, and expand the scope of services; Constantly learn and summarize, expand and enhance the value of IT; Think, explore and use IT to improve business performance. On the application and management of information, Chen Dongfeng summed up the following experiences:
Enterprises should be managed as systems, and technology should be combined with business processes. After the enterprise strategy is formulated, the effectiveness of business process becomes the key to the implementation effect. Business process management, total quality management and Six Sigma management provide effective methodologies and tools for process management and continuous improvement. IT system promotes the efficiency of business process management and the effectiveness of decision-making.
business analysis and business decision based on data. It is necessary to improve the accuracy of business analysis and decision-making, and constantly improve the enterprise strategy and operation level in order to achieve a lasting success in the increasingly complex business operation and incentive competitive environment. Whether the data can be accurate, complete and timely is the basis of all this. In addition, it is inseparable from the analysis and decision-making system and high-level business analysts. Only in this way can we accurately grasp the market trend, customer orientation, sales trend and cost control.
give full play to the role of enterprise information technology in improving business management performance. Information technology is becoming more and more important to the performance of enterprise management, and has great potential for expansion. CIO and IT project manager must understand business strategy, be proficient in business processes and performance indicators, proceed from business, use information systems to improve business management performance, and become a part of enterprise management system. Establish a multi-skilled and powerful IT team, lead the enterprise informatization construction, and use IT to innovate and improve business. At present, the IT departments of most domestic enterprises are still technical support departments, mainly engaged in IT infrastructure and technical support, such as networks, computers, application software, databases, websites and so on. It has not been able to effectively contribute to innovative business models, improved processes, business analysis and decision-making. In the main battlefield of social and economic development, Chen Dongfeng's greatest sense of accomplishment is to promote the category management, supply chain and information construction of the retail industry in China. In 2113, he initiated the "Investigation on the Assisting Relationship between Retailers and Manufacturers in China" to reflect and improve the industrial and commercial cooperation. The questionnaire refers to similar investigation reports he learned in the United States, and the China Chain Store & Franchise Association and IBM Business Consulting Division in China are responsible for the annual investigation and report release. It has been an important research report in the retail industry for four consecutive years. In addition, Chen Dongfeng promoted the establishment of the Information Technology Committee of China Chain Store & Franchise Association, and he was elected as the deputy director. He held the "China Retail CIO Summit" and selected "Excellent Retail CIOs" for three consecutive years, which promoted the informatization construction of China retail industry and shortened the gap with excellent multinational retail enterprises. For many years in succession, he gave a special speech on "Implementing Category Management and Improving Enterprise Performance" at the annual meeting of China Chain Store & Franchise Association, and promoted the category management roving training of China Chain Store & Franchise Association, Procter & Gamble and other companies in more than ten cities in China, training more than 1,111 people from more than 1,111 enterprises.
In China CIO Forum, Asia CIO Forum and China Chain Store & Franchise Association IT Summit, Chen Dongfeng delivered speeches and opinions on "IT promotes enterprise performance improvement", "Where is IT department going", "Supply chain management" and "customer relationship management business". Become one of the influential figures in China IT field. In order to promote the assistance of retailers and suppliers in China and improve the efficiency of supply chain management, Chen Dongfeng promoted the establishment and operation of the China ECR (Efficient Consumer Response/Supply Chain Management) Committee, emphasizing that enterprises are more cooperative to better meet the needs of consumers, rather than suppressing prices and enemies. With the strengthening of cooperation between retailers and manufacturers in China, in recent years, China has become the country with the largest number of awards at the annual ECR conference in Asia.
While making so many achievements, Chen Dongfeng has not forgotten his alma mater, which has nurtured him. He often takes time to go back to South China University of Technology and pass on his life experience to his younger brothers and sisters at school. He gave a series of wonderful speeches, such as "From a University Student to a Successful Professional Manager", "Pursuing Excellence-Total Quality Management and Project Management", "IT-Driven Enterprise Excellence", "Successful Career Journey", "Business Process Change and Information Technology" and so on.
Mao Zedong, Jack Welch, sam walton and Deming are the figures that Chen Dongfeng admires most after more than ten years of social experience. He appreciates Mao Zedong's strategic thinking very much, and feels that P&G's market strategy is very similar to Mao Zedong's strategic thinking, commanding a huge combat team; Chen Dongfeng admired Welch's management ability, and the "Six Sigma" standard, globalization and e-commerce he promoted almost redefined the modern enterprise. As for Walton's establishment of a commercial chain kingdom, it is even more astounding that Walton can make a simple retail business rank first in the world in sales; Deming is a master of total quality management and has made outstanding contributions to the take-off of Japanese economy and quality philosophy. We believe that if we can accurately apply Mao Zedong's strategic thinking, Welch's management technology, Walton's expansion concept and Deming's total quality management philosophy, then enterprise managers can completely dominate the economic arena. As an outstanding alumnus of South China University of Technology, Chen Dongfeng is very optimistic about the students of South China University of Technology. He believes that the students of South China University of Technology are in the most economically developed Pearl River Delta region and have unique advantages.