Enterprises do five-star after-sales service certification benefits? Naturally, mainly in the following aspects:

One, the five-star after-sales service certification by the National Certification and Accreditation Administration of the authority of the certification, through the certification of the enterprise, to prove that its services in the national industry-wide leadership.

At present, most companies only do the quality, environment, occupational health, three system certification, but through the three system certification, can only show that the quality of its products to meet the requirements, can not prove that it has the appropriate after-sales service management capabilities; and consumers in the selection of products, more concerned about value-added services, once the product problems hope to be able to get timely service and feedback, so the third-party organization certified enterprises are bound to be consumers. Therefore, by a third-party organization certified by the enterprise is bound to be the first choice of consumers, through the certification of enterprises, products and packaging can be identified in the "after-sales service certification" star logo, persuasive, available for consumers to rest assured that the purchase.

Second, through the third-party certification, companies can find out what deficiencies in the process of service delivery, to provide a basis for its direction of improvement, thereby improving the quality and level of service, while in the certification process, but also to refine their own service characteristics, is conducive to shaping the corporate service brand.

Third, service certification is an important reference and qualification requirements for large enterprises and institutions bidding, government procurement and other activities, especially in large-scale project bidding, the bidding company is required to have a perfect after-sales service system, such as whether there are after-sales service personnel, whether the staff is sufficient, after-sales service response time, after-sales financial security, etc., so the after-sales service certification has now become the threshold of the government's adoption of credit.

In summary, with the booming development of the service industry, after-sales service certification will become an important way for enterprises to develop markets and improve competitiveness.