1, the hotel room attendant's job responsibilities, obey the leadership, love their jobs, love their business, and consciously abide by the rules and regulations of our store. Get the floor master key, clean the guest room and fill in the contents of the waiter's work report.

2. Everything in the guest room should be clean and tidy. In strict accordance with the requirements of the health and epidemic prevention department (one flush, two washes, three disinfections and four cleanings), disinfect the water cups and sanitary ware in the guest room. Replenish all kinds of items needed by guests in time. Use cleaning equipment and appliances correctly, and keep the workshop, work car and all kinds of articles clean and tidy.

3. Clean the tableware in the guest room in time, put it in the workshop on this floor, and notify the Food and Beverage Department to retrieve it. Understand the situation of guests, make irregular floor inspections on duty, pay attention to the situation of doors, locks and visitors, and make inspection records. Keep the floor (corridors, escalators, external windows, window seams, etc.). ) Keep it clean and tidy at all times.

4, check the consumption of small bar drinks in the room, accurate counting, accounting and timely supplement. If you find anything left by the guest, please report it to the foreman immediately and give it to the service center. After the guest leaves the hotel, check whether the room equipment is complete and damaged in time, and report the problems to the foreman and front desk in time.

5. Do a good job in the use and daily maintenance of facilities. Correctly master the use of various electrical appliances, and switch and adjust lighting, air conditioning and other equipment according to weather conditions. Do a good job of handover. Turnkey, room status and handover record. Listen carefully to the guest's opinions and feedback the guest's information and suggestions to the room manager in time.

6. Take good care of hotel property, strive to save, and complete all assigned items with good quality and quantity. Work hard to learn business knowledge and constantly improve service skills and service level.