(1) Room manners.
(1) Observe carefully and judge accurately.
(2) Knock on the door and wait patiently.
(3) Knock on the door again and wait for the second time.
(4) Unlock the door and notify the door.
(2) the etiquette of entering the non-living room.
(1) Observe carefully and knock at the door.
② Open the door and enter the room.
This is within the scope of etiquette.
To guide the guests to the room, you should walk one or two steps ahead of them. When you get to the room, gently knock on the door three times with the middle finger joint or forefinger joint, with an interval of 2 ~ 3 seconds, and then open the door. Open the door and turn to your side. Please let the guests in. Briefly introduce the important equipment, hotel service items and service hours of guest rooms. Ask the guest, "Is there anything else I can do for you?" Then say goodbye, wish the guests a pleasant stay and close the door gently.
Daily cleaning should be carried out when the guests are not in the room. Every time you enter the guest room, you should tap the door three times. If there is no response, knock again three times in five seconds. If there is no response when knocking at the door for the second time, slowly push the door open and hang the "cleaning" sign on the door. If you hear a guest asking questions in the room when you knock at the door, you should immediately report yourself as "housekeeper, may I come in?" After entering the room, you should explain your purpose and ask the guest's permission before cleaning the room. When cleaning the room, the door should always be open, and the entry time should be written on the work list.
If the guest makes a "Do Not Disturb" prompt, the room attendant can't knock on the door to enter the room. At 2 pm, if it is still like this, it means that the guest has not left the room. The waiter can call the room and pay attention to polite expressions, such as: "hello, I'm the waiter." Can I come in and clean? " Guests can't enter until they agree.
I checked for you, too.
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