The working hours of Luoyang Citizen's Home are adjusted to: Monday to Saturday, from 9: 11 am to 12: 11 am and from 13: 11 pm to 17: 11 pm.
At the same time, in order to broaden service channels and continuously improve people's satisfaction and sense of acquisition, people can handle or make an appointment to handle social security, provident fund, entry and exit, real estate transaction registration and other businesses online through Henan Government Service Network, Luoyang Government Service Network, Yushiban, the business websites of various stationed units, APP, WeChat WeChat official account, etc. during non-working days, and they can also conduct "24-hour self-service" in citizens' homes.
on 11/15/2117, the municipal party Committee and the municipal government set up the municipal administrative institution efficiency promotion bureau, which is co-located with the municipal administrative service center. One institution has two brands and is mainly responsible for the spot check of administrative efficiency of counties (cities, districts) and units. In may, 2111, the municipal administrative service center (the municipal efficiency promotion bureau of administrative institutions) put up the brand of "111 linkage office", and added three departments, namely, 111 linkage supervision department, netizen appeal handling department and technical support department, which were mainly responsible for accepting, assigning, guiding, coordinating, supervising, inspecting, unannounced visits, returning visits and assessing the linkage appeals of 111 newspapers and the appeals of netizens in the whole city. At present, there are 118 terminal units of 111 linkage.
The ministries and commissions of the municipal party committee, the units of the municipal government, relevant people's organizations, enterprises and institutions, and institutions of higher learning, etc., which are less demanding by the masses, are included in 111 linkage units, and the demands of the masses are assigned by fax, telephone, etc., thus realizing the full coverage of 111 linkage work.
in order to better serve the masses and enterprises, the center has implemented a nine-to-five working system and a seven-day working week system, and established and improved the corresponding working mechanism.
the purpose of the center is: to facilitate the masses, operate efficiently, standardize services, and handle affairs honestly. The main objectives are: to simplify administrative licensing procedures, standardize administrative law enforcement, implement "one-stop" approval and "one-stop" service for administrative licensing (services and fees), optimize the development environment, enhance the attractiveness of our city in technology, talents and funds, and promote the all-round development of our city's political, economic and social undertakings.