1. What happened when a girl in Suzhou ate and drank disinfectant at KFC? There is a girl in Suzhou. She and her friends want to take the bus, but now is not the time to take the bus. At this time, they all felt a little thirsty, so they went to a nearby KFC store and asked the clerk for a glass of ice water. After drinking the ice water, the girl felt that this glass of ice water was like a disinfectant. The power supply is behind Changle ice water, which means it is indeed disinfectant water, because she took the wrong water. Therefore, it apologized to the girl, but afterwards, the girl developed symptoms of discomfort. He always feels that his stomach is burning so much that he can't eat anything. When he eats something, he will vomit. In this case, KFC compensated the woman accordingly.

2. Why is this woman required to sign a confidentiality agreement? After going to the hospital for examination, the woman found that she had gastritis and stomach cramp, which was more serious, because after all, he drank disinfectant, which had a strong corrosive effect on people's stomach. During the negotiation with this woman, KFC indicated that it would bear part of the treatment expenses and compensation, but hoped to sign a confidentiality agreement with this woman. The reason why the confidentiality agreement was signed was because of KFC. After all, as a restaurant, food safety and hygiene are very important. Once this matter is exposed, it will have a great impact on KFC and may even cause a certain blow to business. So after making some compensation, I hope to sign a confidentiality agreement with this woman to keep this matter from being known to the outside world.

Third, how was this matter finally handled? After the incident was re-exposed, the local authorities intervened in the investigation, and the practice of KFC restaurant was naturally punished accordingly. KFC also readjusted the amount of compensation for this woman, because the woman's illness was not particularly mild, but everyone asked KFC restaurant to sign a confidentiality agreement with this woman. This matter is unacceptable, because once the food safety problem of the restaurant is exposed, people may have some doubts about this restaurant. In order to minimize the impact, KFC restaurant did such a thing, but it was a deliberate deception to consumers, so I still hope that the restaurant can optimize its staff and management in the future, and such a thing will not happen again.