I have been to Haidilao.
Personally, I like Haidilao very much, not only because of its passionate service attitude and affordable food, but also because of my heart.
First of all, let's talk about Haidilao's service, we all know that when we choose a food service industry, a restaurant's service attitude is good or bad directly determines the mood of diners. And Haidilao just to seize this psychological, restaurant service simply let customers enjoy the ? God? like feeling. Whether you want to drink water to get food or even go to the toilet, the bottom of the sea will give you meticulous care, so most customers will be its amazing, so I think the success of the bottom of the sea with its restaurant service concept must be some very close links.
Let's talk about the characteristics of Haidilao, maybe you will think that Haidilao is just a place to eat hot pot, so you are very wrong, in fact, Haidilao's service is more than what we think. For example, when we are waiting anxiously in line, Haidilao will provide free manicure, shoe shine, hand care and other services for customers, and also provide exquisite snacks and gifts. So even if the customer in a short period of time can not dine, will also be fond of not bear to leave, to ensure that the restaurant is full of cases but also to retain the extra customers, really let people clap their hands praise their business wisdom.
The last point, I would like to say is the restaurant's affordable, even with such a good service, Haidilao food prices are still in the middle of the road, completely acceptable, and even in some special times also discounts for students, which captures more young people's psychology. Make its reputation in the minds of young people is getting better and better, but also more and more popular in the market, and gradually beat the hot pot restaurant in the same industry.
While Haidilao has done a very good job, I think there are still places that can be improved, such as adding a better ordering and waiting system, minimizing the length of waiting time and so on. Haidilao was founded in Sichuan, and now it has slowly grown to Japan, South Korea and other Southeast Asian countries. I am glad to see that the domestic service industry is accepted by the world, and I also hope that the domestic food service industry will be better and better. This is my view of Haidilao.