The first chapter is an overview of hotels and their management.

Chapter 1 is the concept of hotels.

The categories and grades of hotels.

The origin and development of hotels.

The present situation and future of hotels.

Chapter 2 is the basis of hotel management.

The meaning and content of hotel management.

The characteristics of hotel management.

Hotel management. Chapter 3 Front Office Service Management Methods

Chapter 4 Room Service and Management Practice

Chapter 5 Catering Service Practice

Chapter 6 Recreation Center and its Service Management

Chapter 3 Hotel Marketing and Internal Management

Chapter 7 Hotel Marketing Management

Chapter 8 Hotel Financial Management

Chapter 9 Hotel Human Resource Management

Chapter 11 Hotel Material Purchase and Supply Management

Chapter Safety and Hygiene Management

Chapter 12 Equipment Management

Chapter 13 Quality Management

Chapter 14 Information Management

The number of discs of "Operation Management of Building Hotel Restaurant Chain Empire" by District Ruiqiang: 6DVD. Main lecture: District Ruiqiang

Publisher: Jilin Audio-visual Publishing House

Pricing: 581 yuan Contents:

Lecture 1. Business model and brand marketing design (I)

Lecture 3: Mature business model and brand marketing design (II)

Lecture 4: Efficient operation model: building a strong heart headquarters

Lecture 5: Efficient operation model: building an operational profitable branch

Lecture 6: Secret customer system

Lecture 7: Human resource system for continuous hematopoiesis of hotel restaurant chain

. Support and distribution system based on

Lecture 9: Risk control system for the rapid development of hotel catering chain

Lecture 11: Design ideas of franchise system of hotel catering chain

Lecture 11: The establishment process of franchise system of hotel catering chain is suitable for high-level decision makers such as chairman, president and general manager of chain enterprises in hotel catering industry; Regional Head and Chain Store Manager