Nanjing Railway Station has also set up automatic consultation machines, automatic chartered flight storage machines, ATM machines and mobile phone fast charging equipment, and optimized and expanded the information center platform, concentrating on a telephone platform to handle comprehensive services such as inquiry, booking and ticket delivery, which has provided many conveniences for passengers to travel. For special passengers, the station has set up special ticketing windows for the disabled, emergency ticketing windows, bilingual windows and group windows, as well as medical service points for passengers with sudden illness and VIP rooms specially provided for business travelers. In commercial development, Nanjing Railway Station does not unilaterally pursue economic benefits, always puts social benefits and passenger needs in the first place, fully considers passenger needs in the site selection and structural configuration, and strives to provide thoughtful and convenient service environment for passengers. In addition to the basic service facilities such as small storage rooms, supermarkets, bars and newsstands, the station also provides various brands of Chinese and Western catering services. At the same time, special outlets such as film and television center, leisure internet bar, mobile phone charging area and bank self-service area have been added.