The trial run adjustments for the "Taobao rules" breach of promise in the "seller did not ship the goods according to the agreed delivery time" situation.
Taobao.com is adjusting the Taobao Market Management and Violation Handling Code for Breach of Commitment - Breach of Delivery Time Commitment Rule, which will come into effect on August 26, 2019 officially.
In the changed rules, "Taobao market management and violation processing norms" and "Taobao on the implementation of the rules on broken promises" on broken promises, if the seller violates the delivery time, the transaction price, delivery mode and other commitments, must pay the buyer 10% of the actual transaction amount of the goods as liquidated damages, and the amount of the maximum of not more than 100 yuan, the minimum of not less than 5 yuan
Which, "Taobao market management and violation of the handling of norms" also requires the seller did not take the initiative to pay the liquidated damages before the Taobao judgment complaint is established, in addition to the buyer to pay the liquidated damages, but also to Taobao to pay the same amount of liquidated damages. The seriousness of the situation, but also to take measures such as deducting six points of category A, shelving goods, deletion of goods.
"Taobao on the implementation of broken promises" on the insurance, catering and food, service goods and other specific categories of the first class, the seller violates the promise of the delivery time, shall be in accordance with the actual transaction amount of 10% of the amount of liquidated damages, and the amount of compensation up to a maximum of not more than 100 yuan, liquidated damages of not less than a minimum of 1 yuan.
On the breach of promise liquidated damages, liquidated damages are 10% of the actual transaction amount of the goods (excluding the amount of postage/red packets). If there are multiple transactions in the same order, it will be calculated according to 10% of the total amount of multiple transactions established by the complaint, with the maximum of the same order not exceeding 100 yuan and the minimum not less than 5 yuan.
In addition, the same buyer and seller payment time within 24 hours of multiple orders combined maximum of not more than 100 yuan, the minimum of not less than 5 yuan, a minimum of not less than 1 yuan for specific categories of goods; different buyers and sellers of multiple orders were established by the complaint, to the order as a unit, calculated separately.
The latest Taobao liquidated damages rules, although the compensation is not much, but the merchant is still not good to have broken the promise of liquidated damages in terms of rules such as the problem, because Taobao store has a little bit of violation of the store's impact is very large, so it is best not to have violations of the phenomenon of oh! More exciting content please continue to pay attention to our A3 share.