Cashier's personal summary essay 5

As a cashier, we should constantly establish professionalism and sense of responsibility, and be strict with ourselves and be pragmatic around the nature of cashier's work. Write a summary in order to review your work experience. The following is the cashier's personal summary essay I brought to you, hoping to help you.

Cashier's personal summary essay 1

X month X day of 21 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Earnestly complete all the work that must be completed, and now briefly summarize the work in the past year:

1. Obey management and study with care

As a cashier, the most important thing is to understand the responsibility in your heart, and study business knowledge seriously under the reasonable arrangement of the leader. From the moment you enter the front desk, you know that the front desk is the window of the hotel, representing the image of the hotel, and you must be strict with yourself in your words and deeds. Keep the cashier's work discipline in mind and get familiar with the basic situation of the front desk, from room status map to check-in, from deposit slip to guest bill, from mini-bar to miscellaneous charges, from check-out to invoice statistics, and so on. Every step of the operation is carefully followed by the old employees to learn step by step. In practice, we carefully accept the criticisms and suggestions of the old employees, persist in learning from leaders and colleagues, learn from others' strengths, and strive to enrich and improve ourselves.

2. Respect your own work and respect everyone

I firmly believe that there is no distinction between high and low, only the differences in circumstances, experience and foundation. We should respect our profession from the beginning of our work. Only when we work for others can we respect our work and our profession, we will work diligently and achieve something in our own field. Customers are God, colleagues are brothers, and leaders are family members. In this beautiful family, we respect each other, learn from each other and create each other. Like a relay race, departments check every important link to create benefits and success for the hotel.

Third, pay attention to details, and service comes first

I remember the quality formula of "111-1=1" trained by Manager Zhang Yinhuan. In the sincere service, if you want to be suspicious of the guests and be anxious for them, I firmly remember the last sentence of the quality formula: there is no trivial matter in service, and everything should start with the details. Just like this, if you think more about your guests, your service quality will be improved a little. A little accumulation and a little progress will not only prove your ability, but also add luster to the cashier work. Work hard, customers are God. Of course, it is inevitable that there will be mistakes in the face-to-face, but it is necessary to learn about customer service difficulties, report problems to the leaders in time, and handle them flexibly on the basis of principles.

Fourth, make clear the goal and correctly grasp

Look at the work from the perspective of learning, not only to learn the cashier business knowledge, skillfully operate the cashier tools and processes, but also to learn more about the hotel corporate culture. The front desk is like a comprehensive information processor, and there are many things to learn, and

you can learn a lot from the communication with guests, including the truth of being a man and doing things, so that you will not stay in only one stage all the time. Set a direction for yourself from the beginning of your work. To what extent is to give yourself a perfect explanation, clarify your goals, and make yourself more aware of what you are doing and what you need to do next. Through my own efforts, I entered the office in August, 2111, and began to understand the work content, basic work flow and specific work tasks of the office. While insisting on the cashier's duties, I kept in mind the office staff's duties. Under the trust of the leaders and the supervision of my colleagues, I worked hard to complete all the promotion assessments, and first drew a perfect comma on my goals, because this was not what I expected, and a little recognition would constantly motivate myself to move forward. Going forward, the work plan for next year will be briefly summarized as follows:

(1) In-depth study, responsibility for others has been

unable to stop the pace of study, unable to slow down the progress of study, familiar with and responsible for the posts of hotels and departments, demanding employees more strictly, setting up specimens and establishing an image

(2) Strengthening supervision and strictly controlling

Every post represents the finance department. Supervising every job of employees is also the supervision of their own work, avoiding wrong accounts, reducing risks, dispelling all the possibility of making mistakes in time, ensuring that every account is clear and every income is accurate < P > (3) Sunshine mentality, creating < P > each other, correcting work attitude, being calm, being stable, accurate and excellent, stressing efficiency over quality, uniting colleagues, caring for subordinates and obeying. Let every cashier feel the warmth of the finance department, learn from each other, and learn from each other's strengths

(4) Make persistent efforts to achieve good results

There are no good individuals, only good teams, and every year will be rewarded. The 21__ year is coming, and there are few front desk staff recently, and they have stopped working for a long time, which consumes a lot of energy, and efforts are made to solve the problem of brain drain and ensure employees. Coordinate with all departments to make progress.

The above is my personal preliminary work plan, which may not be perfect and mature, but I will try my best to implement it, and please ask the leader to review it. If there are any incomplete places and wrong places, please ask the leaders to supplement them and give timely guidance. Cashier's personal summary model essay 2

It has been some time since I came to work in the toll booth. During this time, I have worked and studied here. With the help and care of my colleagues and leaders, I have learned a lot of business, which has made great progress in my work and made me happy in my daily work.

As a toll collector, every day, I sit in front of a computer facing different faces and smiling, mechanically repeating the simple operation of collecting and paying in the eyes of outsiders. It doesn't need high technical content, and it doesn't have the huge pressure of doctors in other departments to bear their lives. This may also be the charging work in everyone's eyes.

However, my personal experience since my work has made me deeply realize that "there is no small matter in the work of a department, and I can see the real merit in the details." In fact, the work of the toll collector is not just to collect money and ensure accuracy. In any hospital, the toll collector is a window unit, and the patient is the first to face it. Through the small window of the toll collector, we represent the image of the whole hospital, and it is through our work that we build a platform for communication and exchange between doctors and patients.

through this period of work and study, I have learned and can operate the outpatient fee collection and refund, hospitalization fee collection and refund, medical insurance and agricultural cooperation, etc., but I must continue to learn and progress:

1. Further improve the service level, reduce errors, ensure the service quality and satisfy patients.

2. Seriously study the business of the new rural cooperative medical system and medical insurance, master the policies of the new rural cooperative medical system and medical insurance, and cooperate with medical insurance to do all the work according to the requirements of the hospital;

3. Learn and skillfully operate the business process of medical insurance card;

4. Strictly abide by the various systems of outpatient charges and hospitalization charges, ensure the alignment of the front and rear certificates, and do a good job in strict accordance with the financial management regulations of the hospital.

Finally, I would like to thank my colleagues and leaders for their trust, support and care for me again. Although the work of toll collectors is not as sacred and ordinary as that of doctors, I am very happy to have this job. It makes me feel warm to hear a thank you from patients or their families every day, so that I can work happily and enthusiastically every day, serve patients and contribute my modest contribution to the development of the hospital. In the future, my colleagues should give me more corrections about the shortcomings in my work, so that I can make faster progress and growth. Cashier's personal summary essay 3

Time flies like a sword, and we welcome the new year with joy. I have experienced many things in my previous work, and I have also summed up many experiences and lessons from my work. As a cashier, I summarized the following contents:

1. As a cashier, I should have a good working attitude

Good hospitality attitude, warmly receive customers, understand customers' shopping needs and create a warm shopping environment for customers.

2. Treat customers with polite language

Speak with respect and kindness, don't speak loudly to customers, pay attention to your appearance, appearance, be generous in actions and behave in a civilized manner. As a qualified cashier, you should always pay attention to price changes, be familiar with all kinds of goods in the store, especially the special price information, and sing, pay and find in the cashier process so as not to attract people.

when sweeping the price, the commodity price should be consistent with the computer. If it is not consistent, inform the business management and the store to help adjust the price at any time, and do not miss, undercharge or overcharge in the cashier process. Of course, there are many shortcomings. Sometimes, when I am in a bad mood, I treat customers with a little more emphasis, and sometimes I contradict customers, but I will try my best to keep a good attitude at work.

In a word, I am very grateful to the leaders for their support and help and for giving me a job opportunity. I believe that in my future work, I will work harder and harder. Let's work together to make _ _ better and better. Cashier's personal summary model essay 4

21__ years, our department has conscientiously implemented the spirit of instructions and specific requirements of superior leaders, continued to carry forward the spirit of hard struggle when starting a business, strengthened team building, paid special attention to marketing, ensured safety and quality, increased revenue and reduced expenditure, and boldly explored, thus achieving good results. The following is a summary of my work:

As I just stepped into the society, I know that I have a lot to learn, and I have too many strangeness and mystery about the job I am about to step into. Under this ambivalence, I am full of confidence and expectation to meet it.

At work, although I only play the role of an ordinary and important cashier. During this period of work, I found that we should be able to do a good job freely, no matter whether it is heavy, busy or leisure, we should complete every job with a positive attitude, instead of complaining because of the proportion of workload, because complaining is useless. What we should do more is not to think things too badly, but to keep a good attitude and face the team every day. Because a happy attitude will make us feel tired and boring at work.

1. General situation of _ _ Company

This year, our department closely focuses on the working guidelines of "standardized management, image building, strong marketing and increasing benefits", and takes the market as the guide to establish "three kinds of consciousness", namely, all-round marketing consciousness, all-round cost meaning and whole-process quality consciousness: the implementation of "three-in-one", namely, procedural, standardized and digital management. The following is a summary of my work this year

II. _ _ Work summary

(1) Safety creates stability. By making safety plans such as "safety first, quality first", the hotel has achieved "six precautions" such as daily fire prevention and theft prevention, and almost no accident occurred throughout the year. Under the care and guidance of the general manager of the hotel, the store-level leaders hold a feedback meeting of department managers every day to inform the situation and put forward requirements. The security department arranges cadres and employees to work overtime, patrol diligently and strictly prevent and control. With the cooperation of relevant departments, group prevention and group control ensure that all activities are foolproof and the hotel is safe and stable.

(2) Brand management has been implemented, and the hotel owners focus on eight major tasks.

1. Do a good job in sales with efficiency as the goal

2. Take reform as the driving force, do a good job in catering

3. Focus on customers, do a good job in property management

4. Do a good job in guest room work with quality as the premise

5. Take "six precautions" as the content, do a good job in security work

6. Cashier's personal summary model essay 5

Employees are the dominant factor in the hotel.

1. In order to fully understand and master the market situation of our hotel, organize many marketing meetings, conduct surveys, analyze customers' consumption levels and establish abc customers in combination with the current consumption situation of customers coming to the hotel, so as to follow up the service all the time, pay attention to the service image and appearance, be warm and thoughtful, and meet customers' requirements to the maximum extent. We strictly control the management fees. Most administrative personnel have several jobs. In terms of business hospitality, the principle of spending small money, doing great things, doing good things and doing practical things is followed. Take all measures to avoid unnecessary expenses.

2. In every corner of the hotel, there are courteous service personnel. The standardized operation, professional smile and courteous manner make the guests constantly influenced by etiquette culture. Individuals in the society are always influenced by the people around them. As the saying goes, people are divided into groups. Etiquette culture not only improves the quality of hotel people, but also has a beneficial influence on the guests and promotes the quality and self-cultivation of the whole society.

3. The traditional attitude towards employees should be changed. People are the main body in management, which all managers are small and should grasp. The relationship between superiors and subordinates in management is only a division of labor, not a relationship between ruling and being ruled; On the contrary, the modern management concept tells us that management is a special service. Only when managers serve their subordinates well and help them make outstanding achievements in their work, will managers have their own management achievements.