The full internship life is over. We must have a lot of inspiration during this time. Please write an internship summary and record it. So what kind of internship summary is a good internship summary? The following is a sample essay (generally 5 articles) about the sales staff's internship summary, which is for reference only and I hope it will be helpful to everyone.
Clerk's internship summary 1 In the process of clothing sales, the clerk plays an incomparable role, and it is very important for the clerk to master the clothing sales skills.
First of all, pay attention to the skills of recommending purchases.
In addition to showing and explaining clothes to customers, shop assistants should also recommend clothes to customers to arouse their interest in buying. The following methods can be used to recommend clothes:
1. Be confident when recommending clothes to customers. When recommending clothes to customers, salespeople must have confidence in themselves, so that customers will have trust in clothes.
2, suitable for customer recommendation. When presenting goods and explaining them to customers, we should recommend suitable clothes according to the actual objective conditions of customers.
3. Use gestures to recommend to customers.
4, with the characteristics of goods. Every kind of clothing has different characteristics, such as function, design, quality and so on. When recommending clothes to customers, we should emphasize the different characteristics of clothes.
5. Focus the topic on commodities. When recommending clothes to customers, we should try our best to lead the topic to clothes, and pay attention to customers' reaction to clothes, so as to promote sales in time.
6, accurately say the advantages of all kinds of clothing. When explaining and recommending clothes to customers, we should compare the differences of various clothes and accurately tell the advantages of various clothes.
Secondly, we should pay attention to the skills of key sales.
Focusing on sales means being targeted. The design, function, quality, price and other factors of clothing should be suitable for people, so as to truly make the customer's psychology transition from "comparison" to "belief" and finally sell successfully. It is a very important link in sales to make customers have the belief of buying in a very short time. Key sales have the following principles:
1, starting from 4w. Making suggestions on when to wear, where to wear, who to wear, why to wear, etc., is conducive to sales success.
2. The main points should be brief. When explaining the characteristics of clothing to customers, the language should be concise and clear, and the content should be easy to understand. The most important characteristics of clothing products should be stated first, and then spread out layer by layer if you have time.
3. Specific performance. According to the customer's situation, improvise, don't be stereotyped, just say "this dress is good" and "this dress suits you best" and other simplified and generalized marketing languages. Change the way of speaking according to the sales target. Introduce different content to different customers to suit everyone.
4. Sales staff should know the fashion trend, understand the pioneers of fashion, and explain to customers that clothing conforms to the fashion trend.
The above is my experience in my work. In the future, I will make a good work plan, sum up the shortcomings in my work in time, and strive to do my best in the clothing industry.
Summary of shop assistants' practices 2 In the busy work, we unconsciously ushered in a new year. 20xx is a valuable and rewarding year. Looking back on my study and work in the past year, as an employee of xx department store, I deeply feel the hot air of the vigorous development of xx department store. I summarize my work in 20xx as follows:
I. Job responsibilities
Shangba is different from other departments, mainly catering. I'm the manager of the eighth sales department. As the most basic manager, I deeply feel that I am the most terminal operator. My main duties are: to maintain the orderly operation of the entire catering department.
Second, work quality and performance.
In this year, with the care and love of the company leaders, the support and cooperation of all my colleagues, and the full cooperation of all the staff in the catering department, with the management concept of xX "xxX will get things done well" as the goal, and relying on the tacit understanding, passion and working professional teams of eight departments, I have performed my duties well and successfully completed all the tasks assigned by the leaders.
1, improve their own quality and adapt to the needs of the post. As the saying goes, there are no major events in department stores, and most of the management work is specific and trivial, but in order to do a good job, I keep learning, enrich myself and try my best to meet the needs of the post. On the one hand, I try to read books, such as professional newspapers, books on catering, food safety and management. On the other hand, learn from leaders, colleagues and employees with an open mind, and learn their professional knowledge, working methods and the art of dealing with people. Through the effective combination of study and practice, my own quality has been gradually improved, which basically meets the needs of this position.
2, pay attention to standardized management, improve the quality of work. The specific work is as follows: assist the manager to do a good job in employee attendance supervision, employee training, employee enrollment registration, monthly star waiter selection, etc., sort out the files that have not been specifically classified before and put them into labeled folders, which provides great convenience for everyone to consult the files. Do a good job in the layout of holiday activity stores and the construction management of new counters entering the market.
Participate in the cooperation between various departments of the company, such as reporting weekly information to the planning department, contacting the public works department to repair damaged hardware, submitting weekly broadcast drafts to the studio, collecting items from the administrative department, and assisting the security department to maintain shop order. Assist the manager to manage employees. Management is an important work of the company, which needs to be serious and responsible, have a correct attitude, manage every employee well according to the company system and embody humanized management. Complete other tasks assigned by company leaders seriously, on time and efficiently. For the smooth progress of departmental work and coordination among other departments, in addition to doing their own jobs, they also actively cooperate with other colleagues to do their own jobs.
3. Strengthen on-site inspection and maintain business order. The management workplace is the whole store in Babu, and the work content is very specific and trivial, which requires me to have a strong sense of responsibility, ensure that all kinds of specific and trivial work are solved on the spot, make the business run orderly, and provide customers with a convenient and comfortable shopping environment. In this year's time, I basically achieved this goal through timely information feedback from myself and all the staff in the catering department, as well as timely cooperation from various logistics departments.
Third, the shortcomings in my work.
1. In the work, some problems in daily management are not summarized and classified in time, especially in complaint management, and we still need to learn from leaders and supervisors.
2. There are not many creative work ideas, and individual work is not perfect enough, which needs to be improved in future work.
3. The understanding of employees' thoughts and professional knowledge needs to be deepened and refined, and their own management level needs to be further improved.
Summing up the work in the past year, although some progress and achievements have been made, we need to make efforts to improve the shortcomings in the future work, seriously study various rules and regulations, constantly strengthen personal cultivation, strive to make ideological awareness and work efficiency reach a new level in an all-round way, and strive to do a better job and make greater and more contributions to the development of the department.
After more than a year's work, I have learned a lot about drugs and summarized some things that I think are more important. Important things should be done first to ensure the quality of work and improve work efficiency. Speaking of work, I usually go to the store about 10 minutes in advance to sort out my mood and prepare for the day's work. When I see customers, I will smile and say, "Hello, sir (or others)!" Similar polite expressions, such as "excuse me", "sorry", "please wait a moment", "thank you" and so on. It will be used in different occasions more reasonably.
Strive to achieve "three voices", "four hearts" and "five services" in the work, and take "customer is God" as the principle to ensure customer satisfaction. I am a cashier, and the cashier is an indispensable window for every store. As a cashier, we should attach importance to and strengthen standardization and computer learning, strictly follow the workflow and abide by the rules and regulations. Personally, I think the basic work is not bad. Of course, there are still some shortcomings that I need to learn and learn from in my future work. At the same time, I should correct my mistakes and learn from them, so as not to make mistakes in the same place for the same reason, so as to work better and more conveniently.
I love this job very much at present, because it is a job with stable time, reasonable governance and good relationship with colleagues since I joined the job. On the whole, I had a good time. Sometimes feelings inevitably fluctuate, which is influenced by very few people. Others do little or nothing, sometimes it feels unfair, but some things are not my job. Why should I do it? Think about it, doing more will enrich us, and doing more will create a better working atmosphere, not make us happier. In our shop, the manager is a reasonable and responsible person.
At work, you should not only help customers introduce the drugs in the store, but also deal with customers' opinions and solve problems; We must deal with what happens to each of our employees and educate and criticize us. Although I sometimes speak impulsively, I can understand her, all in order to better serve the masses. She has a strong self-motivation, and she also learns computers from our front desk in her spare time. When Zhongyu Medicine Supermarket opened, there were more than 30 employees, and now there are only 23 people left. During this period, 10 people left intermittently, some were transferred, some developed on their own, and some did not meet the requirements of the company. Employees are the cornerstone of the survival and development of enterprises. Most of us graduated from technical secondary schools, and the level of cultural quality is basically the same. However, due to different personality and family education, it is inevitable that individual psychological quality is low. This requires us to help each other, communicate with each other and guide each other, so that the company can carry out more reasonable and targeted training and education.
In the days to come, I will work harder to improve myself in my daily work, life and study. At the same time, we also expect the company to grow faster.
Summary of sales practice 4 20XX On July 26th, I was honored to join xxx Pharmaceutical Co., Ltd. and became an intern of the company. Looking back on the practice and survival in the past six months, I have gained a lot. Here, I would like to express my heartfelt thanks to Roger, the shopkeeper, and my predecessors. It is because of your's support, consideration and funding that I successfully completed my work. At the same time, I would like to thank xx Pharmaceutical Co., Ltd. for giving me an opportunity to show and publicize myself. Through this period of events and study, I have made great progress in my thoughts and professional skills, which are summarized as follows:
I. Achievements and understanding
For me who is about to graduate, being a pharmacy salesman is both an opportunity and a challenge. Fortunately, I became a member of the company and worked as an intern in the head office for a month. For the first half of the month, I felt very uncomfortable. Thanks to the attention and encouragement of the store and master, I was able to study the company system seriously, improve my professional level and work concept in time, and learn the classification, use and dosage of drugs during this period.
As an intern just engaged in the pharmaceutical industry, during the incident, he accumulated knowledge through the words and deeds of his ancestors, and at the same time tempered his patience in the incident, realizing that he should be careful and meticulous, and every customer with a job number was extremely nervous to do every business event well.
In the process of internship, I realized that my knowledge, skills and resume were very short, so I never dared to take it lightly, and I kept asking questions where I didn't understand. Pharmacy salesman is a comprehensive profession, and it is very hard to train people. Clean up every day, write plans and exchange accounts with customers. It's boring, but I like it I feel that I have really become a medical worker, and a generous patient provides quality services. I am arrogant.
Second, the existing shortcomings and positive direction.
Of course, I have gained a lot from my practice in the past six months. However, as we have just faced the society, there are many problems. For example, the usage and dosage of similar drugs are often mistaken, and Kan Kan, who just came out of school, can't be arrogant to customers. Occasionally, there is nothing I can do for difficult customers. These are all things that need constant reform in future events. Of course, I won't relax myself. There is still a long way to go. I will work and study more actively, and I will make continuous progress. I will get the qualification certificate of licensed pharmacist as soon as possible and be a good pharmacy clerk. Provide better service for every customer.
Summary of sales staff internship on July 26th, 20XX, I was honored to join xxx Pharmaceutical Co., Ltd. and became an intern of the company. Looking back on my internship in the past six months, I have gained a lot. I would like to express my heartfelt thanks to Roger, the manager, and other seniors. It is because of your support, care and help that I have finished my work well. At the same time, I would like to thank xx Pharmaceutical Co., Ltd. for giving me an opportunity to show and improve myself. Through this period of work and study, my thoughts and professional skills have been greatly improved, which are summarized as follows:
I. Gain and understanding
For me who is about to graduate, working as a pharmaceutical assistant is both an opportunity and a challenge. Fortunately, I became a member of the company and worked as an intern in the head office for a month. For the first half of the month, I felt very uncomfortable. Thanks to the care and encouragement of the store manager and master, I can study the company system seriously, improve my professional level and service concept in time, mainly learning the classification, usage and dosage of drugs.
As an intern who has just engaged in the pharmaceutical industry, I have accumulated knowledge through the words and deeds of my predecessors, and at the same time I have exercised my patience in my work, realizing that it is extremely important to be serious, careful and responsible in my work, do a good job in every business and serve every customer well.
During my internship, I realized that my knowledge, ability and experience were very lacking, so I never dared to take it lightly at work, and I always insisted on asking questions if I didn't understand. Pharmacy assistant is a comprehensive occupation, which is very training. Do cleaning, write plans, communicate with customers and audit accounts every day. Although boring, I like it. I feel that I have really become a medical worker and I am very proud to provide quality services to many patients.
Second, the existing shortcomings and the direction of efforts
The internship in the past six months has been fruitful. However, there are many problems due to the new society. For example, the usage and dosage of similar drugs are often mistaken, and Kan Kan, who just came out of school, still can't be confident in the face of customers. Sometimes you can't do anything about difficult customers. All these need to be improved in the future work. Of course, I won't relax myself. There is still a long way ahead. I will study harder, improve constantly, get the qualification certificate of licensed pharmacist as soon as possible, and be an excellent drugstore operator. Provide better service for every customer.
Third, strengthen their own learning and improve their professional knowledge and understanding.
Through these two weeks of study, we not only learned a lot of knowledge that is not available in books, but also enriched our experience and accumulated experience. But let us realize that our knowledge, ability and experience are still lacking, so don't fall in love at work. We should be more devoted and study hard. The knowledge in books is far from enough. Only by combining theory with practice can we better understand knowledge, bring it into reality and serve the public. Moreover, in the process of internship, we are also a member of the work, and we must abide by the rules and regulations of the pharmacy, unlike in school.
Do things in the store with doubts, do whatever you want, and it is important to keep a learning and serious attitude. At the same time, work requires not only skilled professional knowledge and skills, but also noble professional quality and professional ethics. Finally, I understand that chain pharmacies are different from hospital pharmacies. Pharmacists in hospital pharmacies only need pharmacists to prescribe drugs, while most customers of our chain pharmacies are non-professionals who know little about drugs. Therefore, when taking medicine and taking medicine, be careful and be responsible for every customer.
Fourth, the existing problems
Because each of us has different positions and job responsibilities, there will be some problems during the internship. First of all, salespeople are talking to people, not doing things. His job is mainly to receive customers. He should keep calm and polite when receiving customers. When you meet something you don't understand, you can't be careless. Sometimes some customers will speak non-Mandarin with a little accent when they buy medicine. You must be careful not to miss it in case you make a mistake. Followed by tally clerk, to distinguish the pharmacological effects and properties of different drugs. Grasp the classification of drugs, write down expired and damaged drugs, and report to the relevant person in charge. And pay attention to the hygiene of the channel, clean it up in time when it is dirty, and keep the pharmacy clean. At the same time, everyone must concentrate, be careful of stealing and pay attention to deliberate people.
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