summary of the work of the store manager

As the leader of the whole store, the store manager will play a decisive role in the operation of the store. Let's take a look at what his main job responsibilities are. The following are the contents of three summary articles of the manager's work for everyone. I hope I can help you. Welcome to read!

a summary of the manager's work

how time flies, and another month has passed in an instant. Combining the achievements, experiences and lessons gained during the actual work in Central Store in August and the work progress since September, this month's work is summarized as follows:

1. Achievements, experiences and lessons gained during the actual work in X

1. Personnel management

1. Establishing the idea of loving stores

It is proposed that everyone should establish it in our store? Take the store as home, love the store as home, and build a store to win the home? Up to now, every clerk has been able to prove that we have established this idea of loving stores through our own actions. No matter from the enthusiasm of each shop assistant at ordinary times and the performance of maintaining the sense of collective honor, I can feel that everyone already has:? The shop is your home, and the work you do is your career? The ideological understanding.

since the month of X, the workload is relatively large, so it is necessary to complete the seasonal lifting of autumn and winter products and spring and summer products. For seven or eight days in a row, everyone often worked overtime around the three main tasks of checking and counting the number of new products, displaying and arranging products on shelves in autumn and winter, and counting the number of returned products in spring and summer. Almost all employees sacrificed their rest time to come to the store to work overtime and help, and no one had complained. This attitude towards work has just verified everyone's cohesive performance and our? Take the store as home, love the store as home, and build a store to win the home? Love shop thought. I believe that as long as there is a good spirit and thought as the driving force, all colleagues in the store will have more work passion to complete the tasks assigned by the company.

2. Mastering the professional skills of shopping guide

The special study of "Six Steps of Experiential Marketing" held in October has achieved good results in improving our shopping guide skills. We organized and discussed the marketing theory by using the daily morning meeting and business leisure time, and applied it to the current reception of customers, and exchanged our summarized shopping guide at the party. Tips, be careful? * * * Let's share it together, thus greatly improving our overall shopping guide skills.

insist on using the spare time of the store every Monday and Wednesday to organize a review of the theoretical knowledge of fabrics mastered during training, and organize some "recognizing fabrics, understanding their characteristics and striving for success" Little expert in fabric knowledge? Small appraisal > small competition activities have also achieved good results. All employees in the store can master the fabrics and characteristics of existing products skillfully.

Shortcomings in personnel management:

① In organizing shop assistants to perform a small task, sometimes only some arrangements are made but the whole implementation process is not specifically supervised.

② When dealing with the problem of clerk's violation of rules and regulations, he failed to punish in strict accordance with the rules and regulations, so that employees who violated the regulations may have relaxed and paralyzed thoughts and fail to realize the seriousness of violating the rules and regulations.

2. Goods management

1. The method of setting up an inspection team in strict control of incoming goods has been very successful and achieved remarkable results.

The quantity, color and size of the existing goods in the store have been registered, and the Daily Account of Goods Sales Inventory has been established, so that the ordering plan can be made at any time according to the actual sales data of the store.

2. In-store inventory work implements the system of initial inventory and repeated inventory, and the effect is also obvious.

what are the three groups (counting group, record group and audit group) we set up in the inventory? One-on-one help system? Two people are a group, and the seriousness and punishment of inventory errors are clearly put forward. At present, the efficiency and accuracy of inventory work have been greatly improved

3. Emphasis on management in the attitude and quality of cashier service has been well received and recognized by many new and old customers. Great progress has also been made in improving the speed and accuracy of cashier operation.

Shortcomings of goods management:

① It is not accurate enough to count the quantity of goods.

② when supervising cashier settlement, the degree of care is not high enough, which leads to inappropriate mistakes.

II. Progress of work in X

This month, the workload is heavy, and the work of changing seasons is carried out around the return of products in spring and summer and the launch of new products in autumn and winter. Now we will briefly summarize the progress of key work this month:

1. Goods management

1. Return of products in spring and summer

Return of products in spring and summer? Take some noodles? Combined with the method, taking the category and quantity of new products in autumn and winter as reference, organize personnel to adjust the corresponding products and positions in spring and summer. On the basis of not affecting the overall display effect of the store, new products in autumn and winter will be displayed and sold on shelves. So far, the return of products in spring and summer has been completed.

2. Acceptance and display of autumn and winter products

There are many types, series and quantities of autumn and winter products, and the accuracy and importance of counting the quantity are repeatedly emphasized during the incoming inspection, and the errors are communicated and handled with warehouse personnel in time. The display of new products in autumn and winter is clearly divided into sports home leisure area, baby children's wear area, men's and women's boutique underwear area and men's and women's basic underwear area, and different display methods are adopted in different areas. Two unifications? (unify the stacking method of clothes displayed in the store and the spacing of clothes hangers in the store) to give customers an overall sense of neatness and layering, and finally seek the effect of the overall store display. The display of existing autumn and winter products in the store has been basically completed.

Second, master the knowledge of autumn and winter products

1. Be familiar with the price, fabric, characteristics and process methods of autumn and winter products.

with the knowledge of fabrics and product introduction cards, we will exchange and learn about the price, fabrics and characteristics of new products in autumn and winter this year. And discuss the language module that can clearly introduce the advantages of each new autumn and winter product, and clearly introduce the advantages of our products to our customers.

2. master the shopping guide skills recommended to customers with autumn and winter products.

Using the spare time to organize shop assistants to discuss the matching effect of the existing autumn and winter products in the store, we can not only really meet the customers' needs, but also improve the single ticket performance, thus improving the overall performance of the store.

Summarize and draw lessons from the work in August, always remind yourself of some points that need attention, and correct them in time in the next step. The key tasks in September have been basically completed, and the next work focuses on three major tasks: further familiarizing with autumn and winter products, improving shopping guide skills, improving store performance, and rectifying staff style and discipline.

to sum up, this month's work is briefly summarized from two aspects: the achievements, experiences and lessons gained in the actual work in August and the work progress in September, and the focus of the next work is clearly defined. Manager's Work Summary Part II < P > Manager's Responsibilities:

1. Understand the company's business policy and implement the sales strategy according to the characteristics and styles of goods.

2. Abide by the regulations of the company, carry out the instructions of the superior and complete the tasks assigned by the company.

3. Responsible for managing the daily work of the counter, supervising and evaluating the performance of the shopping guide, reflecting the employee dynamics in time, and training the shopping guide.

4. Be responsible for goods management, inventory, account book and statement making, accurate salary accounting and goods handover.

5. responsible for the replenishment, deployment and display of goods in the store.

6. Deal with related problems in the store in time, and report those that cannot be handled in time.

7. Make promotion activities regularly according to season and hotel business.

8. submit the work summary at the end of each month, make plans and targets for the next month, and feed back relevant questions.

9. Stimulate the passion of shopping guide and keep the store warm and lively.

11. Work actively, set an example, and make no excuses for dereliction of duty.

the focus of the manager's work: this article comes from a complete collection of model essays

As a responsible manager, we should pay attention to the daily work details. Store operation is usually divided into three periods.

Before business:

1. Turn on electrical appliances and lighting equipment.

2. lead the clerk to clean the store.

3. Hold a morning meeting:

① Announce and communicate the company's policies and business plans for the day.

② Analysis of business situation the day before yesterday and review of work performance.

③ train new employees and exchange successful selling skills.

④ Stimulate work enthusiasm and boost staff morale.

4. count the goods, prepare and count the petty cash.

In business:

1. Check the behavior, attitude and mental outlook of the shopping guide gfd.

2. The store manager should supervise the cashier and record the sales list to master the sales situation.

3. control the electrical appliances and speaker equipment in the store.

4. Prepare wrapping paper and packing bag for use at any time.

5. keep the environment of stores, warehouses and fitting rooms clean and tidy.

6. Even if the window is changed, the model is displayed and the goods are displayed.

7. Pay attention to suspicious persons to prevent loss of goods and accidents

.

8. Actively assist customers to solve problems in the consumption process in time.

9. Collect customer information, reflect problems and make registration.

11. Do a good job in the preparation before the promotion and the closing work after the promotion.

After business

1. Check the goods, fill in the business report of the day, and record the amount signed and invoiced on that day.

2. Check the operating expenses and keep them properly. Keep the reserve fund.

3. Check whether the electrical equipment is turned off, and put an end to fire hazards.

4. The specialty store checks whether the doors and windows are closed. Whether there are other people in the store.

Personnel

1. Participate in the recruitment and primary selection of business personnel.

2. the right to reward and punish employees.

3. Have the right to dismiss employees who do not meet the company's requirements or perform badly.

4. Put forward suggestions on transfer, promotion, demotion and dismissal according to employees' performance.

5. check and evaluate the daily performance of employees.

6. report and adjudicate the unexpected events in the store.

goods

1. Give comments and suggestions on the company's distribution style, quantity and time.

2. deal with the goods with quality problems or return them in time.

3. Make a new display and deployment of the goods in the store every week.

to collect sales data, we must treat each store separately, so that each store can get one piece of information, so as to give the most accurate feedback on design and production. The setbacks encountered in the sales process should be made up for in the next season's plan. For example, this week, the sales of men's T-shirts only have a market share of 11%. We should consider why it is 11%, and how much, 15% or other can it be improved in the sales process next season? This inference must have a well-founded and strategic vision. Promotion: promotion should be planned, not blindly. Before the whole season starts, it is necessary to make a good promotion plan for the whole year, instead of blindly following competitive brands and being led by them.

there are three points in the formation of promotion: 1. holiday promotion; 2. Can't finish the guaranteed promotion of the shopping mall; 3. Promote the inventory at the end of the season. Advantages of promotion: increasing sales and reducing inventory. Disadvantages of promotion: customer impression discount of brand image. In order to reduce the discount of customer's evaluation impression brought by promotion, every promotion should give customers a reason to reduce the price as much as possible. When promoting sales, you can also join the intervention of other cultures, for example, unite with a strong brand in other industries. After each promotion, we should review and summarize in time to grasp the next problem of goods flow.

in terms of buying goods: 1. push back the details, and then weigh the details with the details. 2. The advantages of last season must be passed down, and some elements with changing trends should be merged in a small amount to keep constant. 3, understand the sales cycle of goods, all sales should be in the form of a parabola, try to improve the height of the parabola peak and the length of the horizontal coordinate. 4. Ensure the integrity of the goods, but try to avoid repetition. Because repetition will form competition in your own field. 5, we should look at the trend of the trend, such as the current super girl wave and the wave of the Olympic Games. 6. The determination of the size proportion and color proportion of the goods should be calculated according to the period from the top to the bottom of the parabola. It should not be the proportion of sales in the whole season. However, we should also pay attention to integrity. 7. For the launch of new products, it is necessary to launch them on a trial basis, instead of mass production of new products. Only excellent products can be produced on a large scale. Agents: We should try our best to teach and assist, put ourselves in other's shoes, and consider more for agents. In terms of professional knowledge, try to share it with the agent. In terms of data analysis, it should be provided to agents as perfect as possible. Let agents form a long-term vision. And let agents see the hope of profit. In terms of clothing quality: we should try our best to keep improving and develop repeat customers to the greatest extent. Try to be modest in teamwork and give unreserved guidance to subordinates. The above is my little experience summary of clothing commodity management. Due to the limitation of writing, in many aspects, it is still necessary to be fully developed. Summary of the work of the store manager Part III

21XX years have passed quietly with a flick of a finger. In the past year, I have learned a lot and gained a lot. As the end of the year approaches, I feel it is necessary to make a summary of my work. The purpose is to learn lessons and improve myself, so as to do the work better. Before that, I served as the manager of Guanghan Store. Until October 21XX, I was sent to the newly established Chongzhou Aokang Famous Products Space by the company. At the time of the financial turmoil, as a manager, I felt deeply responsible. How?

Details determine success or failure. As the specific person in charge of Chongzhou Aokang Famous Brand Space Store, my working ability and attitude directly affect the sales performance of this store. Therefore, as a store manager, I pay great attention to the details of my daily work. Every morning, I always arrive at the store in advance to make preparations before business. In order to cultivate employees' sense of ownership, I asked employees to take turns to preside over the daily morning meeting, sum up yesterday's work and analyze the reasons for yesterday's good sales performance, so as to make persistent efforts. If it is not good, then