Attendants are attentive to the speeches (5 selected articles)

The speeches can help to sort out the ideas of the speakers, prompt the contents of the speeches and limit the speed of the speeches. Nowadays, speeches are used in many places. I believe that writing speeches is a headache for many people. The following are the speeches (selected 5 articles) that I have compiled for you, for reference only, hoping to help you.

Attendant's Attentive Service Speech 1

Dear leaders and partners:

Hello, I'm xx from the front office. I'm very lucky to have this opportunity to stand here and communicate with us. Today, my title is "Do my best, serve attentively, and make the starlight more painful".

This star review can go smoothly, and my mood is as exciting as ours. Since the planning of the hotel, I have experienced countless days and nights. What people in Moon Bay hope for is the splendid starlight at this moment.

during these days of working in xxx hotel, what I have seen is the working mood of the leaders and partners, which is tireless, enthusiastic, meticulous, regardless of personal gains and losses, and down-to-earth, which has a great impact on me. While bathing in the starlight, I often ask myself what practical actions I should take to add glory to the star review. I think all I can do is to do my best and serve with my heart.

so how can we do a good job of dedicated service? I think there are the following points: first, it is necessary to constantly improve its own essence. The outstanding nature of an individual is manifested through our common sense, our homework, our way of life, and our rich personal nature. I haven't been working in Moon Bay Hotel for a long time, but I have always tried my best to learn all kinds of professional knowledge, reception at the front desk, wiring of the switchboard and farming of the business center. I hope that every customer and friend who comes to the hotel can enjoy the fastest and fastest service.

the second point of attentive service is to touch customers and friends.

Let customers and friends feel comfortable, safe and caring in our hotel environment. Let customers and friends have no sense of strangeness and distance in our hotel. Then touching customers and friends requires attention to detail service. Sometimes just a warm greeting and a gorgeous smiling face are enough to touch customers and friends.

the third point of attentive service, which I think is also the most important point, goes into the hearts of customers.

excellent service is actually heart-to-heart communication. Go into the hearts of customers, start from the real needs of customers and friends, think what customers and friends think, be anxious about customers and friends, and serve customers and friends sincerely. Sometimes, just to make customers and friends have a happy state of mind, to make customers and friends meet with dignity, and not to argue with customers and friends, we even have to accept great injustice. Even if we manage, we will give him three points. When I was working at the front desk, I encountered such a thing. It brought me bitterness, but it also brought me sweetness. It left me with a very deep image.

I was on the night shift that day. At about 9 o'clock in the evening, a gentleman stayed in this hotel. Seeing that he looked tired, I helped him check in as quickly as possible. But after more than ten minutes, the gentleman came to the front desk angrily. He threw his room card on the front desk. "What kind of card are you? You can't even open the door." "I'm sorry, sir," I said as I picked up my room card and put it in the door lock system. It's normal to do good deeds and accumulate virtue. I admit it again. I think it must be the customer's friend who used the card improperly, so when I handed the card to this gentleman, I drew it by hand, "Hello, sir, the magnetic disk of this room card should be facing up."

"what do you mean?" Before I could finish, he interrupted me, "I have stayed in so many hotels that I can't even open the door." "What's wrong with your hotel? Find a trainee on duty. Will you swipe your card?" At this time, I feel particularly wronged. I really want to tell him that I didn't swipe the wrong card. If you don't believe me, I can ask the waiter to confront you on the floor to see who is wrong. But it doesn't matter who is right or wrong when I see that gentleman so excited. Even if I tell the truth, I will definitely have some unpleasant things.

I just smiled and said to him, "Sir, I'm really sorry for the trouble. I'll ask the room attendant to wait for you at the elevator on the 12nd floor. If you need anything, you can directly talk to her. Do you think this is ok?" Perhaps my honest mood touched him. He suppressed the fire and just said, "Ok, let the waiter move faster. Look at the time now, I have to get up early tomorrow. " I'll tell the waiter to deal with it at once. Later, I learned from the waiter that this customer friend used the room card of 1212 to open the door of 1221. When I heard this, my heart's kindness, injustice and doubts suddenly became clear.

But the homework just happened. The gentleman checked out early the next day and checked out in my hand again. This gentleman is very thoughtful. He left the front desk after handling the check-out procedure of doing good deeds. When he walked to the door, he turned back and especially came to my side. He was willing to tell me that he always said two words, and I always passed by. The first sentence is "Little girl, you are really good," and the second sentence is "It is the pride of your hotel to have a trainee like you." I know what this gentleman said is a bit excessive, but when he emphasized the word "trainee", I understood what he meant.

in fact, the wrongs we accept can sometimes be understood by our customers and friends, and can be commended later, but more often, we can only accept them silently in our hearts.

However, when we bring happiness to our customers and friends, we will leave a very deep image in the hearts of our customers and friends. They will pass on these feelings to others inadvertently or inadvertently, and will give us a free promotion of our service and a free promotion for our hotel. So what can our hotel get after all? We will get a group of the most loyal customers, and the hotel will also get a very rich profit reward.

I haven't been working in xxx Hotel for a long time. As long as it takes more than two months, I may not have a thorough understanding of the service, but this is really my real experience in my work. I hope that in the near future, in the warm and harmonious room of xxx Hotel, I can constantly gather business common sense, constantly improve myself in service, better do my best and serve with heart, and make the star of the hotel more gorgeous. The waiter serves the speech attentively. 2

Leaders, comrades and judges:

Hello! The topic of my speech today is "Let Love Dye Work".

with dreams, hopes, expectations and passion, a few months ago, I came to Meitehao Supermarket and took the post of shop assistant. At the moment I put on the red logo, I felt a sense of pride and a heavy responsibility on my shoulders: I know that my gestures are in the eyes of the public, in my heart and in my mind, and our image determines our benefits. Our image represents the image of the enterprise. Only by sincerely serving every day will our enterprise flourish.

after I got a good job in Meite, the hardship of work and the monotony of life were unexpected. It's basically a posture for more than ten hours every day, facing countless customers, and the hard work is self-evident. At the end of every day's work, I feel really tired when I fall into bed and don't want to move. In the face of all this, I have also wavered. Is my youth going to be busy in the supermarket where people come and go? Shouldn't my life have as much free time as other girls? At the end of a day's work, my bones are scattered and I don't even want to eat when I'm lying in bed. At this time, my kind and simple older sisters buy food for me, laugh and tease me to eat, and look at their tired bodies and amiable faces, which makes me very moved. Yes, although the work in the shopping mall is monotonous, our life is colorful; Although most of the customers in front of us don't know each other, the sincere feelings between people are real.

So I pulled myself together again, insisted that the customer is God's purpose, worked hard every day, took pride in being tired, and took pleasure in suffering. All these made my thoughts sublimate. From then on, I realized that the monotony and hardship of work was no longer a burden, but a necessity of our lives. In the ordinary position of shop assistant, ordinary you, me and him can also create a wonderful sky. The flowing water is blocked to form beautiful waves, and life is more magnificent and colorful because of frustration.

Later, I gradually realized that my post is not only a place for me to perform my responsibilities, but also a stage for giving love to customers. So I cheer myself up every day: no matter how wronged I am, I must not let my customers suffer a little injustice; No matter what face the customer faces me, I will always be a smiling face to the customer. Life is like a mirror. When you smile at it, it will smile back at you. When I see customers smiling at me, and when my work performance is affirmed by my leaders, I feel a kind of joy and pride that I have never felt before: I am dedicating love to society in this way. When I welcomed the first customer, I sent a sentence "Good morning!" ..... I sincerely feel the sureness; When the store is full of busy breath, when I wipe the sweat off my face, when the trembling old man says, "thank you, son!" ..... "I feel proud, when I send the last customer away, when I wash the last stain on the ground, when the stars and the moon hang up the branches and the bearer is tired and embarks on the way home, I feel full!

Facing new opportunities and challenges, I want to set a higher goal-to be the best salesperson in the industry! The best salesperson is a business elite with noble moral character, sincerity, love and responsibility, excellent professional quality and leading professional skills! Let's constantly enhance our competitiveness with more advanced marketing concepts, more professional marketing skills and better services. Only in this way can supermarkets develop steadily, healthily and persistently in a strong market and create wealth and value for society and employees.

I used to go on the road with my dreams;

I once tied my ideal to a flying kite;

and the years' elutriation brings back lead to life, which is down-to-earth.

I fell in love with you-Meitehao. The waiter serves the speech attentively. 3

Dear leaders, judges and dear staff and friends:

Hello everyone!

My name is xx, and I am a waiter from xx. The topic of my speech today is "Serving xx is my choice without regrets".

time flies, and the sun and the moon fly. In a blink of an eye, I have spent four spring and autumn years in the post of logistics service in xx. In these four years, I have been feeling the hardships and gains of four years with my comrades, thinking about the struggle and pursuit of four years with my heart, and bearing the responsibility and mission of four years with my heart. In these four years, as experienced people, although we have not experienced the eventful years of Jin Ge's iron horse, we have the lofty aspirations of seeing mountains and the passion of being trapped in fire. Although we didn't make great contributions to the battlefield, we have always been quietly dedicated to the main battlefield of logistics service industry.

I remember that when I just became an employee of xx, I could only get a salary of more than 411 yuan a month. My friends were puzzled and my family complained, which made me doubt my original choice. I have also flinched and hesitated, but when I saw my colleagues around me still working hard with enthusiasm under such difficult circumstances, they were enthusiastic about logistics. It was also under their infection that I began to study business knowledge and practice business skills hard. From the application of civilized service language to programmed hygiene and cleaning, it is a brand-new topic for me, and every bit needs to be learned from scratch. From strangeness to understanding, from familiarity to familiarity, a little bit of hard work is condensed, so ordinary life becomes full and colorful. The experience of work makes me feel the hardships of many experienced people and the happiness of growing up, comprehend the true meaning of tenacious struggle and perseverance, and deeply understand the unique quality of many experienced people who dare to bear hardships.

xx, with selfless dedication. With the rapid development of the main business, the quality requirements for logistics services are constantly improving. Excellent service quality is the magic weapon for enterprises to survive, and the standard is the quality foundation. As the concrete executors and operators of standards, we have an unshirkable responsibility. It is our requirement to earnestly safeguard the interests of enterprises and do a good job in service. High quality and high efficiency are our service criteria, and establishing the image of a first-class logistics service enterprise is an unchangeable commitment made by many people to promote the safety of the main business and build a harmonious enterprise. With my hard work, I have won the trust and approval of the main business leaders. My heart is full of the sweetness of harvest and pride. This is the nature of our work. From this point, I deeply realized the hardships of many experienced people's work and their conscientious, responsible and conscientious dedication in their posts.

The sun burns because it chooses brilliance; The mountain is mighty, because it chooses perseverance. I choose logistics service, because it entrusts my expectations and dreams. It is with the unknown dedication of countless people that the benign development of safety production in the main business has been achieved; It is precisely because of countless people's work without regrets that our accommodation and living environment are better. Standing here, I can proudly say: logistics service, I have no regrets!

Looking at the sky, the morning glow in the 21th century is so brilliant; Looking around the world, the picture of the 21th century is magnificent and magical. For the image of Fenhe River, we, ordinary experienced people, will move towards higher goals! Although there will be many bumps and unpredictable difficulties on the road ahead, as long as we all unite and work together, we will certainly build a strong fortress of logistics services.

xx, my ideal is here with you!

xx, my ideal starts from you!

xx, I love you! You are my choice without regret! ! ! The waiter serves the speech attentively. 4

Dear leaders, judges and comrades,

Hello!

My name is XX, and I am an ordinary employee from XX Department of Hotel. The topic of my speech for you is "I love this ordinary post", and the hotel waiter loves his post and is dedicated to his work.

In the long course of life, most people spend their lives in ordinary life. However, some people have done many extraordinary things in their ordinary posts; Some people just spend their time in the ordinary. Everything starts from the ordinary, and the ordinary starting point is always the first step towards success

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Today, with great joy, we gather here to hold a speech contest to carry forward the spirit of the May 4th Movement and show the elegance of the times. At this moment, we miss those people with lofty ideals who are buried underground for the sake of the motherland and the people. Their patriotism will always inspire us to be future generations.