Restaurant rip-off behavior: price fraud, measurement cheating, false advertising, service quality shrinkage, invisible consumption.

1, price fraud: restaurants in the menu price tag is not clear, or use vague language to mislead consumers. For example, the price of dishes does not include taxes and surcharges, but only at the checkout to inform consumers. In addition, there are some restaurants that offer discounts during festivals or specific time periods, but the discounts are actually not very large and are only meant to attract consumers.

2, measurement cheating: restaurants in the measurement of tampering, such as shrinkage, weighing inaccurate. This behavior not only harms the interests of consumers, but may also lead to other businesses operating in good faith.

3, false propaganda: some restaurants, in order to attract consumers, will exaggerate the taste of the dishes, raw materials and production process, and even use false pictures. This behavior misleads consumers and prevents them from enjoying a dining experience that matches the publicity.

4, service quality shrinkage: restaurants in the service process, there are poor attitude, perfunctory and other issues. Such as: slow serving speed, poor sanitation, tableware is not clean. These phenomena have affected the consumer dining experience, reducing the hotel's reputation.

5, invisible consumption: restaurants in the consumer order, not clearly inform the existence of additional consumer items. For example, bring your own drinks to pay corkage fees, room charges, and so on. These invisible consumption so that consumers are surprised at the checkout, bringing economic losses to consumers.

The impact of the hotel rip-off behavior:

1, damage to consumer rights and interests: the hotel rip-off behavior directly harms the rights and interests of consumers, so that consumers pay too high a price, get a low quality of service and dishes.

2, affecting consumer confidence: the hotel rip-off behavior will affect the consumer's confidence in consumption, so that they have a sense of mistrust of the entire catering industry, thus reducing consumption.

3, destroying the market order: hotel rip-off behavior undermines the fair competition order in the market, so that honest restaurants are in a disadvantageous position, hindering the healthy development of the market.

4, damage to the reputation of the hotel: hotel rip-off behavior once exposed, will cause great damage to the reputation of the hotel, resulting in the loss of customers, affecting the hotel's operation and development.

5, affecting the social image: hotel rip-off behavior will affect the social image of the entire city or region, so that the outside world on the region's tourism and business environment to produce a negative evaluation.