In the early morning of September 9, 2020, when I was hungry, I announced that I would release a new function: a small button "I am willing to wait for 5 minutes/10 minutes" was added when I settled the payment. If you are not in a hurry, you can click to give the rider more time.
Hungry means giving users some feedback, which may be a small red envelope or eating beans. At the same time, being hungry will provide an incentive mechanism for outstanding blue rider with good historical credit and good service. Even if individual orders are overdue, he/she is not responsible.
Would you like to give me five more minutes?
Some netizens believe that this function can't solve the problems faced by the takeaway staff.
I feel that the problem is not waiting. If I order more, the rider takes my meal, which is basically delivered first, because I order more and wait a long time. This time is not to give the rider more time, but to increase his time and send other orders first. Takeaway is not one-to-one delivery, and whoever orders more will suffer.
Besides, it doesn't show any benefits to the rider. It is better to give riders more benefits. A considerable number of netizens also said that "it is unreasonable for the platform to ask consumers to pay the bill without giving employees more time."
Many netizens gave support, saying, "Don't say five minutes, I'll wait 10 minutes. Safety is important." "I am willing, I hope Blue Riding is not afraid to work overtime."
Extended information 1. A rider's high-risk occupation
Hungry? It is announced that the function of waiting for 5 minutes/10 minutes will be released to give the delivery staff more time. In this regard, if you are hungry, you will give users a small red envelope or eat beans.
Hungry said that this will also provide an incentive mechanism for excellent dealers, even if a single overtime will not be held accountable.
Previously, an article entitled "Takeaway Rider, Trapped in the System" set off a circle of friends. A takeaway rider said in the article: "takeaway is to race with death, compete with traffic police, and be friends with red lights."
In response, the US Mission responded that it will not respond to this matter for the time being and will hold a small takeaway business communication meeting next week.
Second, hunger and riders
"Hungry?" Since 12, with the mission of "all 30 minutes", we have devoted ourselves to building a local life service platform with science and technology, promoting the digitalization process of the catering industry in China, and cultivating take-out into the third regular catering mode for China people after cooking and catering.
Up to now, Hungry Online Takeaway Platform covers 670 cities in China, exceeding 1 000 counties, with 3.4 million online restaurants and 260 million users. Its "Hummingbird" instant delivery platform has 3 million registered delivery staff. Although the performance continues to grow at a high speed, the company has more than 15000 employees.
On April 20 18, Alibaba and Ant Financial completed the wholly-owned acquisition of Hungry, and fully integrated into Alibaba's new retail strategy of expanding local life and serving new retail. August 8, 20 18. If you are hungry, you won the Best Operating Lucky Award of the Year.