Part I: Experience of Fine Management in 2022 By studying Dr. Yu Ping's lecture on fine management, I think that fine management is a comprehensive management mode that runs through all aspects of the enterprise, which leads the fine management to a deeper level and develops into deep-seated aspects such as work attitude, work style, professional quality and professional ethics. At the same time, combined with the construction of corporate culture and spiritual civilization, we will creatively carry out meticulous management, strive to gradually change work attitude and work style, improve the professional quality and professional ethics of employees, and finally change the management mode of the company to meet the needs of the company's rapid development and the requirements of modern enterprise management after a period of efforts. Experienced bosses usually know their subordinates' work styles very well, and they also know where they are most prone to problems. Therefore, the principle of "enlarging and grasping the small" is strongly advocated in management, the essence of which is to show the real kung fu of management from the details and improve efficiency better. In recent years, the sustained and rapid economic development in China has contributed to people's impetuous psychology, and the relative lag of quality education has contributed to the idea of "grasping the big and letting go of the small". We always want to do great things, but we are too lazy to do simple things, and the result is often far from success, or a little distance. Actually, most of us are ordinary people, and most of us are doing simple things. "It is not easy to do simple things well, and it is extraordinary to do ordinary things well." If you want to do great things in the world, you must do them in detail. If we insist on doing simple things right, we can continue to grow and achieve our goals. Some of our enterprises have indeed formulated many rules and regulations, work processes and work manuals, but they often ignore the quantification of details. Managers who lack the sense of "quantification" often feel that their subordinates are ineffective, unable to do what they have done, unable to grasp what they have caught, and unable to achieve the expected results in short. In fact, the reason is often because managers do not use it when arranging work or formulating rules and regulations.
Quantifiable standards will eventually lead to one person and one result, reducing efficiency and delaying work. The quantification of details is to put forward the requirements of work content and system in the form of quantification in management, and make it cover the whole process of work. Managers who quantify the details usually put the specific time, quantity and quality requirements into the whole project when arranging the work.
In the course of work. Moreover, we will quantify every detail as much as possible, hoping to make the management more thorough and detailed, and at the same time be more standardized and orderly, so as to provide reference for employees. Quantifying the details doesn't cost much. The key is whether you can do it or not. Management must be refined and meticulous, and every link of every process must be carefully understood, even the smallest part can not be ignored. We should start with small things, take every post, every job and every detail seriously, strive for perfection, and do it well with heart, and put this concept into the whole work. Managers at all levels should "carefully plan and arrange" every job, be meticulous in every step of daily management, be meticulous in every link, and be excellent in every job. Meticulousness is attitude, delicacy is process, and quality is achievement. Refinement is the persistent pursuit of scientific management, and it is a mass thinking mode that pursues the ultimate wholeheartedly. Under the current cultural background of our country, enterprise management should be refined. On the one hand, managers should have fine consciousness, strengthen and enhance fine consciousness; On the other hand, train and educate employees to accept and realize refinement. The biggest essence of refined management lies in the change of people's way of thinking. In the aspect of fine consciousness, ignoring details, lacking rational, scientific, accurate and serious attitude and corresponding institutional facilities and management measures have caused many enterprises a lot of losses. To achieve something and build a truly modern enterprise, it is necessary to strengthen the sense of refinement, seek truth and be pragmatic, and constantly pursue Excellence. Starting from dribs and drabs, paying attention to nuances, being down-to-earth, and making every detail "zero defect", only in this way can we create a real "great cause".
Exquisiteness is often regarded as "nitpicking", but it is not. "The devil lies in the details, and the details make angels." The details are not trivial. "Big" and "small" are not contradictory. We should learn to focus on the big picture, focus on the small things, see only trees, not forests.
In short, through learning, I have systematically and comprehensively understood the profundity of refined management and its profound significance to individuals, enterprises and even the whole society in real work and life. I will base myself on my job, look to the future, and work with my colleagues to give full play to everyone's role and lay a good foundation for the development of the enterprise.
Chapter II: Experience of Fine Management in 2022 In the past six months, I have carefully studied the Manual for the Preparation of Fine Management Documents in Cities, which further broadened my thinking and horizons, and I have tasted and felt a lot. The following are some personal experiences after my study:
First of all, I deeply understand that refined management is a kind of consciousness and an idea; It is a serious attitude and an excellent culture. Laozi said: "Everything is difficult, so it must be easy; The world's major events must be in the details. " It is also mentioned that if you want to achieve something, you must start from simplicity and start from subtleties. The same is true for enterprises. In real work, there are few opportunities to do great things. Most people can only do trivial and monotonous things in most cases, or they are dull or trivial. But this is work, this is life, and everyone becomes an indispensable foundation. At work, a small matter often leads to total negation, and the phenomenon of X will appear. Therefore, in modern management, details determine the success or failure of entity development.
Secondly, from my own point of view, I realized through study that I should straighten my position in my work, position myself reasonably and do my own thing well. If the unit must be a system similar to "people", the bureau leader is compared to "head", the middle management to "body" and the grass-roots staff to "limbs", if a unit, everyone can "locate" reasonably, know their own position, do a good job and give full play to their "specialties", they will certainly be able to do it with ease.
Third, as far as the unit is concerned. It is believed that the cultural construction of this unit should be strengthened. Improve its own management mechanism. With the high development of market economy, the application of refined management in units, especially under the social trend of increasingly refined social division of labor and higher professional standards, the importance of refined management is becoming increasingly obvious. As mentioned above, refined management is a kind of consciousness, idea, attitude and culture. Therefore, in the implementation of refined management, we should strive for perfection in every detail of the work process, and do everything, even small things, with a highly responsible attitude and constantly cultivate a solid and rigorous work style. Someone is responsible for everything, always checking, always planning, always summing up, eliminating management loopholes and eliminating management blind spots, in order to win step by step in the competition!
In short, through this half-year study, I have systematically and comprehensively understood the profundity of refined management and its far-reaching significance in real work and life. I will base myself on my job, look to the future, and work with my colleagues to give full play to everyone's role and lay a good foundation for the development of urban management!
Chapter III: Experience of Fine Management in 2022. The main steps for enterprises to carry out fine management are as follows:
1. system diagnosis: to find out the problems existing in the enterprise management system, first, to check whether there are systematic loopholes in the management system, and second, to find out the shortcomings of each subsystem, so as to lay the foundation for the scheme formulation.
2. Make overall planning and scheme design (plan): After completing the system diagnosis, the second step is to make overall planning and scheme design for management promotion and improvement.
Clarify the overall objectives, tasks at all levels and ways of participation, and implement and clarify the lead institutions, principal responsible persons, responsibilities of specific implementers, implementation objectives in each stage, acceptance inspection standards, etc.
3. Document arrangement: comprehensively and systematically arrange the existing management documents and processes of the enterprise, put forward a list of problems and propose a modification plan.
4. File output: The rule system file is the basis and core of implementing refined management.
The files to be output are divided into four levels;
First, organizational documents, mainly basic and institutional documents covering all aspects of enterprise management and ensuring enterprise operation, such as corporate culture, employee code, salary attendance, safety production, assessment, rewards and punishments, etc.
Two, senior management documents, which are characterized by few but precise documents, take responsibility and authority as the core, mainly including responsibility list, authority list and checklist.
Third, middle-level (department) files, mainly process files, are mainly used to ensure the smooth progress of daily management affairs, and the interface between departments and personnel is clear. For large enterprises, whether the workflow is clear and comprehensive is the key to determine the quality of enterprise management and improve management efficiency.
Fourth, grass-roots documents, mainly operational documents to guide grass-roots employees to carry out their work, such as various work instructions and job manuals. This kind of document is the ultimate goal of refined management, with the largest workload. Standardized norms are the working procedures to guide grass-roots employees, and the characteristics of document preparation are practical, practical and simple.
5. Training on the use of documents: The effective implementation of documents requires systematic training, transforming documents from words into employees' behaviors, providing work skills, and ensuring and improving the quality of employees and organizations.
6. Assessment and restraint: According to the specific work requirements and norms of each post in the rules system, the enterprise establishes an inspection and evaluation system for the work effect of employees to ensure the work quality of employees and organizations.
7. Atmosphere formation: enterprises refine cultural elements that are in line with their own conditions, such as awareness of rules, awareness of standards, and improvement concepts. To form the cognition, recognition and enjoyment of excellent management culture by all employees.
Finally, in the process of implementing refined management, we should make full use of the short-board management thinking of refined management to improve work efficiency. Systematic thinking in refined management holds that an enterprise management system cannot lack the support of any subsystem, and the weakest link in the system determines the running quality of the whole management system. Therefore, enterprises should find management shortcomings and fill them as a mode of thinking to improve efficiency, so as to solve problems and improve them in a targeted manner and improve the effect and efficiency of fine management implementation.
Iv. 1 and the standard operating procedures of xx restaurant, which is a benchmark enterprise for fine management.
There is a chain Chinese restaurant called "xx" in xx, with a total turnover of X billion dollars. For many people, it is very rare for a Chinese restaurant to achieve such success in xx.
Compared with western restaurants and fast food, Chinese food is quite different in taste stability. Different chefs use different procedures, different ingredients and different cooking time to make the same dish, and the final taste of the dish will be completely different. Therefore, Chinese food has a natural disadvantage in chain operation and expansion. From the management point of view, we call this phenomenon unstable product quality.
Then let's take a look. How is xx restaurant made?
First of all, the work of the whole restaurant has a professional division of labor. Chef, backstage, front desk and service personnel belong to different professional fields, and each professional module is professionally managed, which is the basis of refined management.
Secondly, establish working rules and standards. All work links have strict work rules and standards, and everyone works in strict accordance with the provisions of the work manual. In order to effectively reduce costs and improve efficiency, Panda Restaurant regularly optimizes management links, promotes the gradual improvement of the overall management process, and constantly improves the company's management rules and workflow.
Finally, a good training and promotion mechanism. According to the management concept of Panda Restaurant, the perfect rules are the wealth and experience of enterprises, and these experiences are passed on to specific operators through systematic training. Through the effective implementation of management rules, the work quality of the whole team has a high degree of consistency and stability, ensuring the high level and stability of product quality.
2.xx enterprise 5S site management
5S originated from xx, and its ultimate goal is to create a clear working environment, cultivate employees' good working habits and improve people's quality by standardizing scenes and existing things. 5S are five items: sorting (SEIRI), classifying (SEITON), cleaning (SEIKETSU) and cultivating (SHITSUKE), because Japanese pinyin all starts with "s".
5S management is one of the secrets of Japanese enterprises' success. According to the "5S" management concept, there are various "undiscovered opportunities" in the factory, such as "producing unqualified products, excess operating benefits, excess inventory, etc. Ignoring these undiscovered improvement opportunities is to relax the organization. Therefore, the essence of "5S" is to digest these potential slacks, carry out workplace purification activities, and realize the three major purposes of production management: quality, quantity and cost improvement.
(1) Finishing: Remove unnecessary things from the work site.
(2) sorting: according to the principle of easy use, sort out the needed items.
Put the body away and mark it clearly.
(3) Cleanliness: Keep the workplace clean.
(4) Cleanliness: Keep the results of sorting, rectification and cleaning, reduce changes and improve efficiency.
(5) Literacy: develop standardized habits and form a culture.
"5S" management is a dynamic cycle process. Japanese enterprises will fully integrate "5S" into production management according to their own conditions, and cooperate with Kanban management and lean production, and * * * has become the essence and core competitiveness of production management of Japanese enterprises represented by Toyota.
Chapter IV: Experience of refined management in 2022 Corporate culture is the internal thrust of development, refined management is the magic weapon, strong execution is the guarantee of action, kindness to employees is the driving force of development, and dedication has become a habit. This is the trend of our ventilation team management.
To carry out fine management, we need to follow three principles: 1, pay attention to details; 2, based on professionalism; 3, scientific quantification. Only by doing these three things can refined management be put in place. The theory of refined management has been accepted by more and more enterprise managers. It is an advanced management culture and method, which requires management to be institutionalized, formatted and programmed, and emphasizes execution. Quick thinking and refinement.
First, strengthen democratic management and build a harmonious legal environment. First of all, establish and improve a scientific system, form an effective mechanism to build a harmonious work, and at the same time strengthen the democratic management mechanism to implement employees' right to know, participate and supervise. The second is to adhere to the first priority and build a harmonious development environment. Our team often participates in technical knowledge competitions, labor competitions, rationalization proposals and other post meritorious activities to strengthen safety production and build a harmonious safety environment. Adhere to the principle of people-oriented and strict management, unswervingly implement occupational health protection measures for safety production, and improve labor safety facilities and labor protection conditions.
Third, sincerely care for employees and build a harmonious humanistic environment. Take the construction of safety culture as the carrier, create a strong safety production atmosphere, improve the safety production awareness of employees, and standardize the safety production behavior of employees. According to the safety concept of "all accidents can be prevented, consciousness guides actions, and details determine success or failure", a set of unique safety culture construction system has been initially formed through active exploration and innovation. Among them, there are perfect and standardized safety management systems and safety management procedures; There are programmed pre-shift meeting, pre-shift safety oath, one question per day, safety study, weekly quality study, family photo publicity, etc. Therefore, a good situation is formed in which the construction of safety culture is the carrier, the party and government workers pay close attention to safety work, improve their safety awareness and develop good safety behavior habits, which lays a solid ideological foundation for the mine to achieve the goal of safe production. The company will build the enterprise into a harmonious enterprise with harmonious interpersonal relationship, full of friendship, sincere unity and vigorous progress, which is an important content of building a harmonious enterprise. In the process of building a harmonious enterprise, we insist on strengthening the construction of corporate culture and creating a harmonious atmosphere of respecting, understanding, caring and caring for people.
The fourth is to create a civilized and safe production environment. Eye-catching safety notices and slogans can be seen everywhere, both underground and on the ground, laying a solid foundation for the construction of a safe and soft environment. The district team will use Monday to check whether the safety hazards of individual posts are in place, and the management personnel will conduct a major inspection of safe production and civilized production, and implement the regional contract system, and will give warnings or penalties to posts that do not meet the requirements of civilization. Recently, our team has fully implemented the main responsibility of enterprise safety production, and effectively implemented the supervision responsibility and on-site management responsibility to each post in the team and underground. Focusing on implementing the responsibility for production safety at all levels, strengthening on-site management, standardizing the safety production behavior of cadres and workers, and standardizing the construction of safety quality, we will earnestly strengthen the basic management of mines, and strictly implement the assessment system for the responsibility system for production safety, the tracking system for leaders and managers, the hidden danger investigation system, the standardized assessment and reward system for safety quality, and the mine completion acceptance system, so that the mine safety work has formed a standardized and procedural management model.
Fine management is to implement the management responsibility, make the management responsibility concrete and clear, and it requires every manager to be in place and perform his duties. Get the job done in the first place, finish the work every day, check the situation of the day every day, correct the problems in time, deal with them in time, and so on. Refined service management is a management mode aimed at obtaining the maximum benefit by the most economical management mode and realizing the sustainable development of enterprises. It is required that every step of service management should be meticulous and every link should be meticulous, so every work we do is excellent. Meticulousness is attitude, delicacy is process, and quality is achievement. The working idea of "service with heart, service with heart" in refined management is a concrete embodiment in management, and its purpose is to do what seems simple and easy at ordinary times with heart and heart.
As a coal enterprise, there are some problems in internal management, such as overstaffing, unclear responsibilities, low efficiency and serious waste of manpower and material resources. The underground environment is influenced and restricted by natural geological conditions, and mine pressure, gas, coal dust and mine water pose a great threat to safety production. With the development of national economy, the competition in the external market will become more and more fierce. It is not difficult to see that all mines with advanced management, stable safety situation and high production efficiency are mines with standardized and refined enterprise management. Therefore, how to win in the competition is the most prominent problem faced by coal enterprises without comparative advantage. Therefore, it is the most effective and fundamental way to improve management level, enhance core competitiveness, build first-class coal enterprises and promote refined management. The members of the mining team of Hongwei Coal Industry are advancing the refined management in an orderly way, because they realize the importance of refined management.
First-class enterprises rely on culture, second-rate enterprises rely on management, and third-rate enterprises rely on people. At present, the construction of coal mine enterprise culture with refined management as the carrier is gradually being promoted and recognized by more and more coal mine enterprises.
Refined management is the basic work to enhance the core competitiveness of enterprises and eventually become stronger and bigger. Fine management is also a kind of culture. Whether it can take root in coal mining enterprises mainly depends on whether there is a cultural soil suitable for its growth. Therefore, the party and government leaders of coal mine enterprises should be advocates of fine management, strengthen propaganda and guidance, create a good public opinion space and atmosphere for the development of fine management, turn fine management into a safety style, a safety behavior and a safety magnetic field, make fine management of coal mines, promote the benign operation of safety production, and make coal mines more warm, peaceful and harmonious!
Chapter 5: Experience of refined management in 2022 "Everything in the world is important, so we must do it in detail". Lean management refers to the use of refined management means to maximize the effectiveness of limited resources. As an advanced management culture and method, lean management can improve the management level of enterprises and become a booster for the strongest enterprises. I was deeply attracted.
I have been deeply impressed since the operation department started lean management. First of all, my understanding of lean management embodies the characteristics of "precision, accuracy, fineness and strictness", and "precision" means meticulous, exquisite and striving for perfection; "Quasi" is accurate and concrete; "Fine" means doing the work meticulously; "Strict" means strict, rigorous and meticulous. The famous accident chain theory clearly shows that accidents often seem accidental, sudden and isolated. In fact, it is a comprehensive reflection of unscientific and inadequate work in many aspects, and it is also the inevitable result of inadequate, inaccurate, meticulous and lax management. Therefore, I think that in order to realize lean management, we must fully understand the essential characteristics of lean management, be diligent in thinking, reflection and practice, be good at extracting the management essence suitable for our own department or post from the characteristics of lean management, and endow lean management with new connotations and new contents in combination with the characteristics of departments or posts, constantly bring forth new ideas in practice, adapt to new management concepts, adapt to new development requirements, and do well the characteristics of lean management.
Since the implementation of lean management, the Operation Department requires employees to submit at least one lean management manuscript every month. We not only pursue quantity, but also quality, with continuous and gradual progress, full participation, active participation in lean management, and gradually improve our own capabilities to meet the management requirements of the company. As an important department of the company, we should not only ensure the normal operation of the pipe network, but also prevent the third party from damaging the accident. For key equipment and key parts, we should also focus on key links. To prevent accidents, we must do the work carefully. Lean management is also a systematic project, which runs through every link of production and operation management. Only by doing a good job of lean management in every link can we fundamentally prevent accidents and promote the solid and orderly development of all work.
Lean is endless, innovation is endless, lean management is further promoted, safety basic work is pragmatic, key work is focused, and lean management is promoted step by step in combination with departmental characteristics. The department requires all employees to participate in the practice of lean management consciously, actively and actively, and finally improve their own quality, accumulate experience in the practice of lean management, improve systems and processes, and gradually form their own lean management characteristics. In the future work, we will make persistent efforts, strictly follow the requirements of lean management, take its essence and discard its dross, so that the department's lean management will reach a new level, make outstanding contributions to the company's leap-forward development and promote the development of lean management to a deeper, higher and farther stage!