Method of complaining about hotels:

1. If there is a problem that the hygiene of food and beverage outlets is not up to standard, you can complain to the local health department.

2. If food and beverage outlets cheat consumers by selling fake goods or shoddy goods, they can complain to the market supervision and administration department.

3. If there are food safety problems in restaurants, you can complain to the food and drug supervision and administration department.

materials required for consumer complaints:

1. Basic information of the complainant and the respondent;

2. The time, place, process and negotiation with the operator of the damage;

3. Relevant evidence. Consumers should provide evidence related to complaints to prove that there is a causal relationship between the purchase, use of goods or acceptance of services and the damage, unless otherwise stipulated by laws and regulations;

4. Clear and specific demands.

Method to cancel the complaint:

1. If the report is still being processed and the processing result has not been made, the whistleblower can cancel the report by himself through the report portal (at present, it is only limited to the report of infringement by publishing pictures);

2. The newspaper can't be revoked except for stealing pictures and infringing goods;

3. Complaints that are still being processed can be revoked by the complainant;

4. If the complaint has been processed, a letter should be sent from the registered email address of the complaint to the customer service email address, informing the specific matters to apply for cancellation.

Legal basis:

The Constitution of the People's Republic of China

Article 41

The Chinese people and citizens have the right to criticize and suggest any state organ or functionary; Any state organ or state functionary has the right to lodge a complaint, accusation or report to the relevant state organ for illegal or dereliction of duty, but shall not fabricate or distort facts to make false accusations or frame up.

For citizens' complaints, accusations or exposures, the relevant state organs must find out the facts and be responsible for handling them. No one can suppress or take revenge.

people who have suffered losses due to the infringement of citizens' rights by state organs and state functionaries have the right to obtain compensation according to the law.