In order to standardize the business behavior of the catering industry and further create a voluntary, equal, fair, honest and trustworthy consumption environment, we uphold the professional ethics of "honesty, trustworthiness and dedication", consciously and voluntarily safeguard the rights and interests of consumers, sincerely provide high-quality and efficient services to consumers and promote the sustained and healthy development of the catering industry, and now solemnly promise to the society:
1. Sign a letter of commitment based on the principles of voluntariness, equality and good faith, care for consumers, safeguard their rights and interests, consciously operate in good faith and abide by the law, and fulfill the legal obligations of operators in accordance with the provisions of the Consumer Law.
2. Strictly implement the national laws, regulations and rules on the management of catering industry, and actively fulfill the responsibility of the first person responsible for food safety.
3. Establish the concept of "honesty first, customer first", and advocate scientific consumption, civilized consumption, green consumption and saving consumption. Be genuine, not adulterated, not counterfeit, shoddy, not in short supply, not misleading or deceiving consumers. Consciously provide consumers with the true information of goods or services, without fraud or false publicity, and be willing to bear all economic and legal responsibilities if there is unjust enrichment or unfair trading behavior.
4. If consumers are dissatisfied with the quality of goods and services or their legitimate rights and interests are infringed, we have the responsibility to settle claims first, take responsibility bravely, and give consumers a satisfactory answer in time, without prevarication or delay.
5, such as the discovery of fake and shoddy products, have the obligation to report to the relevant departments, and actively assist the relevant administrative law enforcement departments to trace fake and shoddy.
6. Once consumers find that contracted businesses and service units have behaviors that harm consumers' rights and interests, please take the initiative to report to any contracted unit in time to help solve the problem as soon as possible.
7. This letter of commitment takes honest service as its commitment, takes practical actions as its practice, and is willing to accept the supervision of the whole society. If there is a dispute in the process of consumption and refuses to accept the commitment of the unit to settle accounts first, you can directly complain to the county consumer Council at telephone number 123 15 and complaint supervision telephone number 1234567.
Commitment unit name:
Commitment unit owner:
In order to better serve consumers, facilitate consumers to use telecommunications services and promote the healthy and orderly development of the telecommunications business market, the Division has made the following commitments in telecommunications business activities:
1. Abide by the relevant national laws, regulations and policies and the relevant provisions of industrial and commercial administration.
2. Guarantee not to forge, alter, fraudulently use, lease, buy or sell or transfer the business license.
Third, consciously operate in a civilized and honest manner, implement national laws, regulations, policies and industry norms in an exemplary manner, follow the principles of fairness, openness, legality and honesty, and consciously safeguard the market operation order and service order.
Fourth, do not deceive consumers, do not deal in fake and shoddy products, do not violate regulations, do not make false propaganda, do not set overlord clauses, and do not use contract format clauses to infringe on consumers' legitimate rights and interests. Effectively safeguard the legitimate rights and interests of consumers, strive to create a standardized and harmonious market consumption environment, and promote social harmony and stability.
Five, to ensure that the following acts do not occur in telecommunications services:
1. Restrict consumers from using their designated services;
2. Restrict the use of telecommunication terminal equipment owned by consumers and licensed for network access, or force users to purchase telecommunication terminal equipment designated by them;
3, in violation of state regulations, unauthorized changes or disguised changes in tariff standards, unauthorized increases or disguised increases in tariff standards;
4. Refusing, delaying or suspending the provision of telecommunication services to consumers without justifiable reasons;
5. Failing to fulfill the promises made to consumers publicly or making misleading false propaganda;
6. Making things difficult for consumers by unfair means or taking revenge on consumers who complain.
Six, according to the law to carry out telecommunications business publicity, according to the law and after the registration of the administrative department for Industry and commerce, advertising, advertising content is accurate and true, do not make, publish false advertisements or make misleading propaganda on the types, functions and service scope of telecommunications business.
Seven, consciously implement the policies and standards formulated by the state for telecom service tariffs, so as to clearly mark the price, and never collect fees, ensure that the charging items and tariff standards are announced in a prominent position in the business premises, consciously abide by the Law on the Protection of Consumer Rights and Interests, and do not deceive consumers. Hang the 123 15 rights protection board in a conspicuous position in the business premises, and publicize the telephone number of consumer complaints.
Eight, don't go beyond the business license and the business scope stipulated in the business license without authorization.
Nine, warm service, kind attitude, strengthen industry cooperation, promote enterprise integrity exchange and cooperation, mutual benefit, and oppose unfair competition.
Ten, actively cooperate with the supervision and management work carried out by the administrative department for Industry and commerce according to law, truthfully provide materials to ensure the authenticity and integrity of the information provided.
Eleven, if the business unit violates the above commitments, willing to accept the administrative punishment made by the administrative department for Industry and commerce according to law.
Twelve, this commitment in duplicate, the administrative department for Industry and commerce and business units each hold one copy.
Regulatory department (seal): Commitment unit (seal):
Signature of person in charge: signature of person in charge:
In order to further clarify the main responsibility of safety production and business units and effectively control the occurrence of various casualty accidents. My township will further strengthen the safety management in pesticide business in accordance with the provisions of the "People's Republic of China (PRC) Law on Safety in Production", "Regulations on Pesticide Management" and other relevant laws and regulations to ensure that production safety accidents do not occur within the scope of duties. We solemnly promise as follows:
First, establish and improve safety management rules and regulations. Formulate the responsibility system for production safety for the main person in charge, the person in charge, the pesticide management personnel and the safety production management department. Sign the responsibility form for production safety at different levels, and implement the responsibility for production safety to the grassroots and individuals.
Two, establish and improve the rules and regulations of production safety. Formulate rules and regulations on safety education, training, labor protection articles (tools), employees' safety facilities and equipment, workplace fire prevention, anti-virus, explosion prevention, occupational health, safety inspection, hidden dangers rectification, accident report, safety production rewards and punishments, etc.
3. The business premises, safety facilities and equipment conform to the provisions of relevant national laws, regulations, rules and standards.
Four, the main person in charge, pesticide management personnel must be trained and qualified to obtain qualification certificates. Employees must pass safety education, training and assessment in accordance with relevant state regulations.
Five, strengthen the protection of occupational hazards, chemical, physical and other occupational hazards in the workplace, the implementation of monitoring management, regular testing. And equipped with occupational hazard protection facilities, optimize the working environment, provide employees with labor protection articles that meet national standards, and issue labor protection allowances.
Six, in accordance with the relevant provisions of the state, the preparation of pesticide business units accident emergency rescue plan. Strengthen the monitoring and management of dangerous sources. Establish emergency rescue organizations and equip them with necessary emergency equipment and materials.
Seven, in the daily operation, do not exceed the qualification, super ability, beyond the scope of management of pesticides. Purchase products from qualified units and sell pesticides to legitimate sales targets that comply with national laws and regulations. And choose pesticide packaging and containers that meet the requirements of national regulations. Pesticide transportation should choose vehicles with the qualification of road transportation of dangerous chemicals.
Eight, the administrative department issued rectification instructions, actively cooperate with the implementation of rectification, and timely feedback. We must keep our promises and be honest and trustworthy. Do a good job in pesticide sales of this business unit. I and my unit are willing to accept the treatment and punishment of the relevant departments if I violate or fail to abide by my promise seriously.
Commitment: XXX
Time: XXXX, xx, xx, xx, xx.
The fourth chapter of the letter of commitment for honest management is to implement the spirit of laws and regulations such as the Interpretation of the Supreme People's Court and the Supreme People's Procuratorate on Several Issues Concerning the Application of Laws in Handling Criminal Cases Endangering Food Safety, the Law on the Quality and Safety of Agricultural Products, and the Regulations on the Administration of Pesticides, further enhance the awareness of the quality and safety of pesticide use, standardize the use of pesticides, and effectively guarantee the agricultural production drugs, the agricultural ecological environment and the quality and safety of agricultural products. This unit (individual) solemnly promises:
First, strict self-discipline, honesty and law-abiding. Strictly abide by the Law on the Quality and Safety of Agricultural Products, the Regulations on Pesticide Management and other laws and regulations, the Interpretation of the Supreme People's Court and the Supreme People's Procuratorate on Several Issues Concerning the Application of Laws in Handling Criminal Cases Endangering Food Safety, and the relevant national regulations on pesticide management, and firmly establish a sense of legal responsibility. Abide by rules and laws, operate with integrity, abide by contracts, oppose fraud and fraud, and oppose unfair competition.
Second, improve the system and strengthen management. Establish and improve the systems of pesticide procurement, use records and pesticide prescriptions, so as to ensure that pesticides prohibited by the state are not purchased, vegetables, fruits, tea and Chinese herbal medicines do not use pesticides prohibited by these crops, do not use drugs beyond the scope of pesticide registration, and do not arbitrarily increase the dosage and frequency of drug use, so as to ensure that pesticide residues in agricultural products do not exceed the standard.
Third, strictly control to ensure quality. Strictly abide by the interval of safe use of pesticides, establish a pre-harvest inspection system for agricultural products, and take self-inspection or inspection methods to inspect pesticide residues in fresh agricultural products such as vegetables and fruits. It is strictly forbidden to list agricultural products with excessive pesticide residues, and strictly control the exit to ensure the quality and safety of agricultural products. Fourth, accept supervision and take responsibility. In-depth study on the relevant contents of the Interpretation of the Supreme People's Court and the Supreme People's Procuratorate on Several Issues Concerning the Application of Laws in Handling Criminal Cases Endangering Food Safety, consciously accept the supervision of relevant administrative law enforcement departments, farmers and the whole society, actively cooperate with relevant law enforcement departments to carry out law enforcement inspections on the quality and safety of agricultural products, consciously assume the relevant responsibilities of production units as the first responsible person for product quality and safety, resolutely resist the illegal use of pesticides, and * * cooperate with the maintenance of agricultural product quality and safety.
Commitment: XXX
Time: XXXX, xx, xx, xx, xx.
Honest and trustworthy, law-abiding business. Actively fulfill the statutory obligations of operators and safeguard the legitimate rights and interests of consumers. Actively follow the trading principles of voluntariness, equality, fairness, honesty and credit, and do not cheat for profit or seek ill-gotten gains.
Second, true propaganda and correct guidance. Publicize goods or services objectively, comprehensively and truly, and shall not make false or misleading propaganda. The disclosure of information is sufficient and feasible, which can guide consumers to make rational choices.
Third, reasonable pricing, clearly marked. Express the price clearly, clearly and truly in business activities. Clear discount and clear deduction, standardize sales promotion. No adulteration, fake filling, shoddy, short weight; Do not sell fake and shoddy products; Do not engage in price fraud or false promotion.
Four, standardize the contract, fair trade. Adhere to the equal conclusion of the agreement, the words are clear and easy to understand, and faithfully perform the contract. Fair trade and orderly competition shall not disrupt the order of the tourism market and harm the legitimate interests of consumers by unfair business practices.
Fifth, ensure the quality and safety of consumption. Ensure that the quality of goods and services meet the standards, ensure the safety of tourism, and make consumers feel comfortable, assured and assured. When a commodity or service is found to be defective, it shall inform consumers in time, recall the corresponding commodity and take necessary remedial measures.
Sixth, resolve disputes in a timely and fair manner. Listen carefully to consumers' opinions and suggestions, handle consumer complaints in time, take the initiative to take responsibility, solve consumer disputes fairly, and meet consumers' reasonable requirements.
7. Respect personality and protect privacy. Treat consumers equally, without favoring one over another because of personal identity or characteristics. Collect consumers' personal information reasonably to protect consumers' privacy.
Eight, safeguard national interests and respect national customs. It is forbidden to introduce and provide tourists with content that harms the interests and dignity of the state, which contains ethnic, racial, religious and gender discrimination, obscenity, superstition, gambling and content prohibited by laws and regulations.
Nine, strengthen management, strengthen security. Strengthen the safety management of scenic spots and keep the scenic environment beautiful, clean and hygienic; In order to ensure the safety of tourists, high-risk projects are covered by liability insurance according to law.
Ten, standardize the service, shaping the brand. Civilized and warm hospitality, thoughtful service standards. Earnestly solicit feedback from tourists, strengthen management, continuously improve service level and shape excellent brands.
In order to promote the construction of social credit system, carry forward the traditional virtues of honesty, take trustworthiness as an incentive and dishonesty as a constraint, create a good credit environment and a fair competition, standardized and orderly market environment, establish a good image of honesty management, and strive to be an honest operator. We hereby promise in good faith as follows:
1. After obtaining the business license, in accordance with the relevant requirements of "license before license", engage in activities that can be operated only after obtaining the corresponding license, and handle the corresponding license at the relevant departments according to regulations, and shall not operate beyond the scope, and highlight the license to engage in production and operation at the business premises.
2. Start from oneself, establish honesty, declare war on fake and shoddy products, and consciously accept the supervision and management of relevant departments and the supervision of consumers. Fulfill the obligations of business operators, and ensure that the goods produced and distributed meet the requirements for protecting personal and property safety and the quality and performance that the goods should have; Do not monopolize the supply of goods, drive up prices, buy and sell, dominate the market, or force others to accept unequal or illegal trading conditions; Do not confuse the fake with the real, fake with the real, and shoddy; Do not produce or sell toxic, harmful, ineffective, rotten and deteriorated food and unqualified food; Do not use non-standard and unqualified measuring instruments to sell goods; Shall not sell goods that should be inspected and quarantined but have not been inspected and quarantined or fail to pass the inspection and quarantine; Goods that are not sold or explicitly prohibited from listing or elimination by the state; Do not short, do not sell fake and shoddy products; No false propaganda is allowed to mislead consumers.
3. Every year from June 30th to 1 to 1, submit the annual report of the previous year to the Market Supervision Administration (the former administrative department for industry and commerce) through the enterprise credit information publicity system, and publicize it to the public. Information that should be publicized according to law shall be publicized to the public through the enterprise credit information publicity system within 20 working days from the date of information formation, and the publicity content shall be timely and accurate, and no fraud shall be allowed.
4. Business scope involves economic information consultation, economic business consultation, project investment, industrial investment, investment management, asset management, investment information consultation, investment management consultation, financial service outsourcing, etc. Strictly abide by relevant laws and do not engage in illegal fund-raising and financial management.
5. In order to encourage people to start businesses, the government allows houses to be used as enterprise residences (business premises). The business license is only the qualification certificate and legal business certificate of market participants, and it has not changed the nature of real estate. Therefore, the business license shall not abuse or replace the purpose of housing planning.
This letter of commitment shall come into effect as of the date of commitment by the promisor, who will engage in production and business activities in strict accordance with the promised content.
This undertaking is made in duplicate. One copy is filed and the other is kept by the applicant.
Signature (Seal) of the Undertaker:
date month year
In order to shape the image of integrity of famous brand enterprises, consciously abide by the law, abide by contracts, stress quality, and strictly abide by the "Product Quality Law" and other laws and regulations, we promise:
First of all, establish quality integrity education and reward and punishment system. Organize employees to learn quality integrity norms according to system requirements, improve quality integrity awareness, and make relevant records; Combining with the post responsibilities of employees, we will implement the responsibility of quality integrity, form a performance evaluation and reward and punishment mechanism of quality integrity, and promote employees to actively participate in the construction of enterprise quality integrity.
Second, establish a quality integrity inspection system. Equipped with qualified or competent inspectors in accordance with relevant regulations; Strictly inspect or verify raw materials and outsourced parts, and keep relevant inspection or verification records as required; Equipped with necessary factory inspection equipment, carry out strict quality inspection on the final products according to the standard requirements, ensure that unqualified products do not leave the factory, and keep the factory inspection records of products as required; Regularly calibrate or standardize the inspection and test equipment in use to ensure that the inspection and test equipment meets the requirements.
Third, establish an after-sales service system. Provide customers with product descriptions; Establish customer files; Establish after-sales service network to help customers solve the problems encountered in product use within the promised time; Announce the complaint telephone number, properly handle customers' complaints and complaints about product quality, and strive to satisfy customers; Carry out customer satisfaction survey, understand customer needs and continuously improve quality.
Four. Enterprises should establish an effective recall and traceability system for products involving human health and personal property safety. Found defective products can be recalled in time; Product quality accidents can be properly handled in time, and the relevant responsible persons can be held accountable.
Five, to use signs to express quality in the form of quality integrity and self-discipline activities. Make an express or public commitment to the characteristics of raw materials, effective ingredients, quality performance or quality grade used in products that reflect the quality of products.
If the quality problems of our products lead to notification, return or destruction at home and abroad, our company will voluntarily accept the relevant treatment made by the state and relevant treaties as required, and the legal and economic responsibilities arising therefrom will be fully borne by our company.
Our complaint telephone number is:
company
Enterprise undertaker:
20xx June 25th
In order to ensure the quality and safety of animals and animal products, I (unit) hereby make the following commitments to the County Animal Husbandry and Veterinary Bureau:
First, consciously abide by the Animal Epidemic Prevention Law, the Animal Husbandry Law, the Regulations on the Administration of Veterinary Drugs, the Regulations on the Administration of Feed and Feed Additives, the Law on the Quality and Safety of Agricultural Products and other relevant national and provincial laws and regulations, and produce, operate and use them according to law.
The second is to improve the conditions for animal epidemic prevention, obtain the certificate of animal epidemic prevention conditions according to law, strictly implement the system of filing before transportation (pre-approval is required for inter-provincial transportation of breeding animals and dairy animals), inspection and quarantine after transportation, and never transport livestock and poultry from epidemic risk areas. Without reporting to the competent department of animal husbandry, live livestock and poultry, especially live cattle and sheep, shall not be transported from other provinces and cities.
Three, never use "lean meat essence, protein essence" and other national banned additives and other banned veterinary drugs and feed products; Strictly abide by the provisions of the withdrawal period of veterinary drugs; Never sell livestock and poultry and their products without quarantine certificates and containing drug residues and diseases.
Fourth, establish the concept of healthy breeding, conscientiously implement various measures for epidemic prevention and quarantine of livestock and poultry, strictly implement the regular disinfection system, establish and improve livestock and poultry breeding files and epidemic prevention files, consciously accept the supervision and inspection of relevant departments, and report major animal epidemics in a timely manner.
Five, actively participate in and assist the competent government departments to carry out animal product quality and safety rectification activities and major animal disease prevention and control work, and set an example for * * * to do a good job in animal product quality and safety.
6. I am willing to bear legal responsibility according to law because of the quality and safety problems of the animals and their products raised in this farm.
Commitment: (signature or seal)
Date, year and month
In order to maintain the order of XX agricultural resources market, we should actively and conscientiously do a good job in agricultural resources management, consciously accept the supervision of society and farmers, satisfy farmers and reassure the government. In the price, quality, measurement and service of agricultural products, our agricultural management department publicly promises to the society:
I. Abide by relevant national laws and regulations.
Two, strengthen industry self-discipline, improve the internal management system, do a good job in business accounting.
Third, the business activities are honest and law-abiding, and the business is not beyond the scope; Do not engage in fake and shoddy agricultural products; Shall not operate and use agricultural products whose sale and use are explicitly prohibited by the state; Do not engage in agricultural products with irregular labels and labels; Do not operate agricultural commodities that have not been examined, approved, registered or expired.
Fourth, fulfill legal or agreed obligations, strengthen scientific and technological guidance services for agricultural commodity circulation, guide farmers to use agricultural materials safely, and provide standardized services.
Five, to ensure product quality, to ensure after-sales service, product price tag. If quality disputes are settled through consultation and losses are caused, they shall be responsible for compensation according to law, open the channels for purchasing goods, and consciously accept the supervision of farmers and all sectors of society.
Six, actively cooperate with and support law enforcement departments to administration according to law, create a good agricultural business environment, and report violations consciously.
This undertaking is made in duplicate, one for the shopping mall and one for the competent agricultural department.
Signature of the promisor: