Cashier's Positive Energy Inspirational Speech Part I
It is almost a household name to mention * * now, but when I heard the name * * when I was a child, I didn't know what he did. Out of curiosity, I asked the adults, and their answer was simple. * * is a food factory engaged in food processing, so * * was always a vague concept in my heart at that time, and it became a mystery in my childhood.
Only when I grew up did I know that * * is a comprehensive export-oriented enterprise engaged in food processing, seed breeding, packaging manufacturing, architectural decoration and entertainment. It used to be a national first-class township enterprise, leading enterprise and large taxpayer, with 25 Chinese-foreign cooperative companies and domestic-funded companies. This is a preliminary understanding before I came to * *, and the mystery of my childhood has finally been solved.
Looking at the vigorous development of * *, I often wonder why the enterprise scale of * * can develop so rapidly. Some enterprises are just a flash in the pan and will declare bankruptcy. Some enterprises can barely maintain themselves in the ever-changing shopping malls, but * * can be in an invincible position in the fierce competition. What is the magic weapon he is proud of in the business war? This has also become another mystery in my heart. I used to think that if I had the chance to squeeze into * *, maybe I would have a deeper understanding of it.
The opportunity always comes. I heard that the newly-built shopping plaza needed a cashier, so I signed up without hesitation. Once upon a time, the cashier job filled me with curiosity and yearning, not to mention the * * super shopping mall, and I didn't hesitate. Fortunately, I was really hired. When I received the phone call informing me of my report, I stayed up all night excited and began to plan the grand blueprint of my life. I feel infinite pride and glory for finally becoming a * * person, and finally I can breathe with the * * I have admired for a long time. However, there is a big gap between reality and imagination. Cashier is not as simple as expected. There is not only high-intensity mental labor, but also very hard physical labor. Because I didn't prepare a pair of flat shoes to wear to work before coming, I can only wear those fashionable but uncomfortable high heels. During the checkout process, some customers forgot to weigh and ran back to weigh as quickly as possible. At the end of the day, the whole person is as tired as falling apart. My legs and feet are swollen. At that time, I really regretted quitting my comfortable job, only blaming myself for being too ambitious. That night, I lost sleep again. I've thought a lot. Should I go or stay? Should I go back and sit for eight hours every day? Or should I stay and exercise myself? You know this is my dream unit and job. Should I give up so easily? Besides, there is still an unsolved mystery in my heart. After careful consideration, I finally decided to stay, because only a growing enterprise like * * can better provide me with unlimited development space. There won't be too many opportunities in a person's life, and I can't just miss them. So I wrote in my diary: If my previous unit trained me, let * * exercise me.
In my later work, I saw with my own eyes and personally realized the moral character, quality and integrity that a person, especially a person in the service industry, should have, as well as the necessary sacrifices and contributions. Our foreman, director, supervisor, director and even store manager are meticulous in their care and conscientious in their work. Their spirit of dedication and love for their posts is an example and model for all of us to learn. We all see their hard work and pay, and remember them in our hearts. Our director and store manager are both external professionals. Most of them are far from home and seldom go home. Even the Spring Festival is spent with everyone. Everything in the shop is the focus of their lives. They even rushed to the front line to serve customers with us, so kind and kind, but they didn't pretend to be leaders. Because we are engaged in the service industry, when customers have any dissatisfaction and complaints, even if it is the customer's fault, we can't argue with customers, only say: I'm sorry, it's our fault. And try to explain it clearly to the customer until the customer is satisfied, because the customer is always right. And we are a shopping mall that lives on customers, not a court that distinguishes right from wrong. Personal dignity is not important at this time, but the image and interests of the company are the first.
All employees in our shopping plaza always serve every customer with a positive, enthusiastic, proactive and thoughtful attitude, because it is our honor and honor to serve you. It is our eternal purpose and pursuit to meet the needs of customers to the maximum extent. Now I have been deeply integrated into this group, and I am also moved by our lofty professionalism. They all contribute silently in their ordinary posts, and they also reap their own happiness and happiness. Now, I finally understand why * * can have such an impressive performance. A drop of water can reflect the brilliance of the whole sun, and reflect the morality, quality and professionalism of all of us from the professionalism of all the staff in our shopping plaza. The vigorous development of * * embodies everyone's hard work and sweat. More importantly, we also have a respected president with a long-term strategic vision and a company manager. With their keen insight, they stood at the forefront of the times. When they realized that the original business model could not meet the market demand, they immediately changed their business format to meet the market demand. They worked hard for the development of the enterprise, and they have today's glory. Aren't these all the answers I am looking for? At this time, I'm glad I didn't leave because of an idea. In that case, the mystery I once had may never be solved.
The development of * * needs talents, and the development of * * also creates talents. I hope everyone can cherish what they have now and cultivate themselves into qualified talents needed by * *. Gold is shining everywhere, which can show your bright light in * *!
Finally, I wish * * a more brilliant tomorrow!
Cashier's Positive Energy Inspirational Speech Part II
Hello, leaders and colleagues!
I am very glad to have this opportunity to talk with you about some feelings and experiences in my work. The topic of my speech is: based on my own work, be a good customer care provider.
If you were a drop of water, would you moisten an inch of land? If you are a ray of sunshine, do you light up a little darkness? If you were a screw, would you stick to your post forever? This is a passage in Lei Feng's diary, telling us to play our potential and make the greatest contribution in any position!
In fact, dedication is not harsh on anyone. You can't grow into a towering tree and become a pillar. You might as well be a grass and give a little new green to your youth. We can't embrace all rivers with a broad mind like the ocean, how can we not become a stream holding nectar for our land? If you can't be the darling of heaven, why not inherit the spirit of love and dedication? Contribute to the development of?
People living in the world always have a goal and a development direction. Simply put, they must have a support to make a living. As a lifelong career, we should put our ideals, beliefs, youth and cleverness into this solemn choice without reservation, just as fish love the sea and bees love flowers! How can we show this love and express this feeling? We will choose to give without hesitation. There is a slogan that says well: if you don't love your job, you will be laid off, and if you don't work hard, you will be unemployed! The specific point of love and dedication is to do your own job, do every little thing well, and seize every minute. I want to serve customers with a smile and do a good job of collecting money.
Now I am working as a cashier. The cashier is not as simple as I thought. They not only have intense mental work, but also have great patience and care. Because we are engaged in the service industry, when customers have any dissatisfaction and complaints, even if it is the customer's fault, we can't argue with customers, only say: I'm sorry, it's our fault. ? And try to explain it clearly to customers until they are satisfied, because customers are always right. We are a shopping mall that depends on customers for survival, not a court that distinguishes right from wrong. At this time, personal dignity is not important. Image and interests come first.
we? All staff of department stores always serve every customer with a positive, enthusiastic, active and thoughtful attitude, because serving customers is our honor and honor, and meeting customers' needs to the utmost is our eternal purpose and pursuit. Now that I have deeply integrated into this group, I have been accepted by us? Moved by people's lofty professionalism. They all contribute silently in their ordinary posts, and they also reap their own happiness and happiness. Now, I finally understand? The reason why we can have such an impressive performance is that a drop of water can reflect the brilliance of the whole sun and all of us from the professionalism of all employees? People's moral quality and professional accomplishment. The vigorous development embodies everyone's hard work and sweat.
? Development needs talents, development? It is also to cultivate talents. I hope all of us can cherish what we have now and cultivate ourselves into? Qualified personnel are needed. Is gold shining everywhere? It can show your bright light!
Let's base ourselves on our duties, serve with a smile and be good customers' caring people! Last wish? Our tomorrow will be more brilliant!
Cashier's Positive Energy Inspirational Speech Part III
Xx Supermarket is located in the most prosperous section of Xing 'an Street, Qian 'an City, Hebei Province. As a citizen of Qian 'an, xx supermarket is well known. It is a large comprehensive shopping mall with tens of thousands of commodities!
The company was established in June of 1999 1 1 year, that is, before June of 12, xx supermarket began to set sail in this city and in this vast business sea! The ups and downs experienced 12 spring and autumn, during which 12, xx supermarket opened a township branch and a county branch. Based on Qian 'an, facing Jidong, radiating the whole country, going international and realizing collectivization and modernization are the goals of xx people, leaders and all employees! Xx supermarket is like a weak tree without wind and rain. In a blink of an eye, it has grown into a tree in the sky, and its branches and leaves are so firm and tall!
I just entered the enterprise, and I am also a member of xx. My position is an ordinary cashier, a department store on the first floor of xx. The cashier's work greatly improves a person's will and carefulness, and the cashier's post is the last level of the transaction procedure! Excellent service and psychological quality are necessary for every cashier. Never allow a little sloppy and greedy desire!
Speaking of our cashier skills, our business proficiency is first-class. 100 banknote counting speed is only 22 seconds, and the accuracy is also very high. When entering the bar code, you must do blind typing, which is very fast and flexible fingers bounce skillfully and lightly on the keyboard. At the same time, it is also laying a good foundation for the inventory at the end of the month. Leaders will also check our cashier skills from time to time, and cashiers usually practice very hard! Counting banknotes and typing bar codes are the most basic technical requirements for cashier's work! Equivalent to the cashier's chopsticks and bowls. If these two items fail to meet the requirements, you are not a qualified cashier. Therefore, as a member of the cashier team, you must be strict with your professional level and mentality, and your rigorous technology and sincere service attitude must be fully reflected in the cashier department. To build an elite and capable team, no matter where we are placed, they are all illuminators and the best!
Our cashier department wears uniform clothes every day and treats every customer with full spirit, so we have our own vows and three spirits! Our oath: Today, we will make unremitting efforts to make our customers happy and satisfied with the most enthusiastic attitude and the most serious and responsible spirit! Three spirits: (1) Sincerely thank customers for coming; (2) Create shops that touch customers; (3) Carefully observe customers' needs.
We sincerely treat every customer who comes to the mall with a grateful heart. Our store should make every customer shine at the moment, make customers familiar and get used to shopping in xx supermarket. Our employees must observe customers and meet their needs!
Do your duty. We stick to our posts every day and are not careless at all. We in Qi Xin work together to reduce the error to zero, and at the same time our cashier department has also attracted the attention of leaders!
Since I entered this enterprise, I have deeply realized the fairness, harmony and team cohesion of the enterprise. In this enterprise, there are middle and high-level leaders and all employees who are striving for the same goal. As the saying goes, everyone should bear the burden of gold!