The boss keeps employees in three words:
1. Constantly recognize employees
Jack Wedge said, "My business theory is to make everyone feel their contribution, which can be seen, touched and counted." When an employee finishes a job, what he needs most is the affirmation of his boss.
the approval of restaurant managers is a secret weapon, but the timeliness of approval is the most critical. If it is used too much, its value will decrease, and if it is used only in some special occasions and rare achievements, its value will increase. Restaurant managers can make a personal phone call to congratulate employees on their achievements or shake hands with them in public to express their appreciation.
most business consultants point out that every employee's subtle good performance, if recognized, can have an incentive effect. Patting employees on the shoulder and writing a short thank-you note, such informal small commendation, may have better effect than holding a grand model employee commendation meeting once a year.
2. Sincerely praise employees
This is a form of recognizing employees. Many restaurant managers are stingy to praise their employees for their work, and some people blame it on the lack of necessary skills. In fact, praising employees is not complicated, and there is no need to consider the time and place at all. You can praise employees at any time.
If you give a word of praise at any possible opportunity in the morning meeting or assembly, league building or office, you may achieve unexpected incentive effect. When the results are still novel in the minds of employees, praising employees will have a very strange effect. The most effective way is to go among subordinates and tell your subordinates: "Your actions have brought benefits to our restaurant!" "You've done a great job, work harder to create a higher record, and then I'll give you a celebration party" ...... seize any opportunity that the immediate praise can have a positive impact.
3. Giving honors and titles
Giving honorary titles to employees with outstanding achievements is recognition of their work, which will let employees know that they are outstanding and stimulate their enthusiasm for work.
whether employees feel that they are valued at work is the key factor of work attitude and employee morale. Restaurant managers should be creative when using various job titles. Consider asking employees to make suggestions and let them accept these titles and integrate into them. Basically speaking, this is to achieve a sense of honor, honor produces a positive attitude, and a positive attitude is the key to success.
4. Give one-on-one guidance
Guidance means attaching importance to the development of employees, while restaurant managers only invest time. But the message that this time spent sends to employees is that you care about them very much! For employees, it doesn't matter how many skills the superiors can teach him, but how much attention they pay to him. At any time, the focus is on positive feedback, especially in front of the public guidance. In public occasions, employees should be properly recognized and encouraged, and even some practices and behaviors of employees should be guided, and reasonable opinions and suggestions should be put forward to help them complete their work better.
5. Appropriately granting rights
Authorization is a very effective way to motivate. Authorization can make subordinates feel responsible, valued and respected, different, and favored and reused by their superiors. Under this psychological effect, the authorized subordinates will naturally arouse their potential abilities, and even go through fire and water for this purpose. For example, you can appoint some small positions for outstanding employees, which can not only motivate employees to make progress, but also drive other employees' awareness of progress.
6. Team building activities
Irregular gatherings can enhance cohesion, and in turn help to enhance the team spirit of all employees, which will eventually have a benign impact on the working environment and create a positive working atmosphere. For example, the party on the eve of Mid-Autumn Festival, the picnic before New Year's Day, the mountain climbing on the Double Ninth Festival, the outing before March 8th, the birthday dinner of employees, the team celebration and so on, all of which can successfully bring employees together to have a happy time. At the same time, it is best to keep these activities on the team's website or webpage by means of photo display and DV filming, so that these beautiful memories will become eternal and give employees a warm experience and incentive to belong at all times.
7. Vacation system and rewards
Vacation in the catering industry is very special in the service industry. A competition for vacation time is implemented. In order to get a break of 15 minutes or half an hour, employees will work as hard as cash rewards. In many cases, when employees are faced with the choice of cash and vacation rewards, they will choose vacation. If a performance goal is achieved by the team or all employees, the most suitable reward is vacation.