The speech draft can play the role of sorting out the speaker's ideas, prompting the speech content and limiting the speech speed. Nowadays, we have more and more opportunities to use speeches. When you write a speech, there is nothing new. The following is my speech (6 selected articles) carefully arranged for the hotel front desk foreman competition. Welcome to read, I hope you will like it.
Hotel foreman's competitive speech 1 Dear judges,
I stood on the podium today to compete for the position of foreman. First of all, I want to thank the leaders for giving us this opportunity of fair competition. This competition is also to respond to the call of personnel system reform, so that we can realize our own life value if possible.
I took part in the competition for three reasons:
I have worked as a waiter and concierge, which has increased my experience and cultivated my ability.
I have the ideological and personal qualities necessary for this position. I love service and am serious and responsible.
I have the professional level and management ability of foreman. My work philosophy is to demand myself with "three obedience": individual obeys the collective, subjective obeys the objective, emotional obeys the principle, service is not lacking, initiative is not offside, obedience is not biased, and harmony is not lacking. My work principle and style are: unite people with the same goal, motivate people with effective management, drive people with my own actions, and strive to achieve the principle of big things, small things style, teamwork and efficiency. I will use systems and job responsibilities to manage my team's colleagues. If the competition is successful, I will do a good job of "one center, two changes and four persistences" under the supervision of the leaders.
One center is customer-centered, and two changes; First, the waiter's independent work has changed into the role of organizational leader, and second, the thinking mode has changed from "how to do it well" to "how to do it well".
Four persistences. First, persist in developing team spirit; Second, adhere to "learning to strengthen quality"; Third, insist on improving customer satisfaction; Fourth, insist on strengthening the management of basic services. My work goal is to "strive for a position and promote the line", so as to institutionalize the management of concierge work, improve the service and make the staff efficient. The window to publicize spiritual civilization, the position to spread service culture, and the link between customers and me.
I would like to create a bright future with you and welcome the bright future of our big family.
Speech by the person in charge of the front desk of the competition hotel 2. Dear leaders and judges,
Hello!
I thank the mall for providing us with this opportunity for fair competition, and I also thank the judges for judging my speech.
The position I am competing for this time is xx foreman.
First of all, introduce myself: my name is xxx, and I am 23 years old. I graduated from Wuhan University of Technology. I am competing for this position because of my understanding of this position and my own understanding. In the past year's work, I am very familiar with the duties, functions and scope of work of the foreman. Since I arrived in xx, I have been strict with myself, working diligently, and trying to complete the task with high quality and error-free within the scope of work.
As all the judges know, managers are responsible for things closely related to the daily work of employees, and they are dealing with the basic guarantee work to maintain the daily operation of xx, which is an important work of xx. It is a challenge for me to compete for this position. The so-called no pressure, no motivation. With a goal, I can work hard, and only by working hard can I succeed.
If I succeed in the competition, I will start with my usual work attitude and quality. As the saying goes, attitude determines everything. Without a good work attitude, there is no good work quality. In the work, we should be strict with ourselves, do our job well, be a good staff and assistant to the leaders, and coordinate the relations between various departments. Treat the work with a professional attitude, work in a down-to-earth manner, always think of the enterprise, and show your value in ordinary work.
Then you should take the initiative to study and strengthen your self-cultivation One is business, including management knowledge and daily business processing. The second is personal quality, including a person's work attitude, habits and mentality. If you encounter problems at work, ask your colleagues for advice. Only by continuous learning can we adapt to the changing market environment and complete our work better. Correct and deal with problems in time, improve the quality of work, talk less and do more, show your ability with concrete actions and effects, do what you do, love what you do, and specialize in what you do.
Finally, in the usual work and management process, we should really practice with actions: implement the system and start from me. Zhang Ruimin, president of Haier, once said: "The essence of management lies not in knowledge, but in action." The focus of management lies in implementation, including three aspects: first, it refers to my own implementation of the system, which must be faithfully and conscientiously implemented; Second, it refers to the work arranged by the leaders. I ask myself to finish the work arranged by the leader in time and seriously, and give feedback to the leader in time; Third, it refers to whether the work arranged by oneself is implemented, requiring employees to feedback the work progress in time and track and check it in time. To implement it in management, we must emphasize communication, including upward communication and downward communication with other relevant departments. Secondly, we must also implement the work responsibilities, make each work specific and clear, and make the work clear.
I have been in xx for half a month, and when I arrived in xx, I was exposed to its advanced management concept and business philosophy, which further strengthened my quality. I think it is an exercise for me to participate in this competitive recruitment activity, whether it is successful or not. I firmly believe that no matter what kind of work and difficulties I face, I will succeed as long as I am enterprising, responsible, honest and practical.
thank you
Speech by the person in charge of the front desk of the competition hotel 3 Dear leaders and colleagues,
Hello everyone!
My name is xxx, and I am xxx years old this year. I am very lucky to come to our talented, United and warm family. I'd like to take this opportunity to wish your's family good health and all the best! I sincerely thank the company leaders for giving us all this fair and just competition, showing our stage and showing our talents. The development of enterprises needs talents. In order to enable enterprises to be invincible in the increasingly fierce market environment, we need not only employees with excellent service skills, but also managers who understand business and are good at management. Only by strictly demanding ourselves and constantly improving our professional quality can we seize every opportunity to show our talents and realize our self-worth.
I'm competing for the position of foreman. I know I have no honor. I just want to grasp the present and the future. Personally, I may not be the best candidate in terms of work ability or comprehensive quality, but only by constantly challenging and defeating myself can people realize their life value. The second is to do a good job of supervisors.
1, communication problem
As a manager, I should learn to communicate and be good at it. I will use my enthusiasm to spread happiness to the hearts of every employee, create zero-distance communication for employees, let employees work in a "stress-free" environment and give full play to their enthusiasm.
2. Working methods
An excellent manager should learn the humanized management system and mobilize the subjective initiative of employees. If employees can't teach, good employees should give full trust, and with full trust, they can have a harmonious management system and service consciousness.
3. Service consciousness
Our service industry has always advocated that customers are God. In fact, the service is mutual, and the active, thoughtful and enthusiastic service is the pleasure and bright smile of the guests, which is their greatest happiness. As a manager, the first thing you need is professionalism. And this spirit is the responsibility, the responsibility and obligation to oneself, the collective and the society.
Although my speech today is a self-recommendation, it's not that the old lady sells melons to brag. I just want the leaders to see the real me. I believe that with my personal qualities, my professionalism and down-to-earth spirit, my work enthusiasm and my management experience, I will be able to do a good job in charge of the work. If you have any questions, please give me a chance. I will never let you down.
My speech is over, thank you!
First, the hotel front desk foreman has strong personal qualities and is good at honing himself. Over the years, I have always insisted on speaking with my grades. In the grass-roots management work, I have led employees to complete important work such as the preparation for the opening of Area A and Area B, and served as the host of activities organized by companies or departments for many times. Require employees to do their jobs first and strive to improve their business skills. They won the second prize in the county hotel service skill competition and the third prize in the state service skill competition.
Second, they have a strong sense of innovation and dare to challenge themselves. Innovation is the lifeline of hotel development. In my work, I pay attention to innovation, especially the innovation of management mechanism, such as: implementing the daily room management responsibility system, and refining the responsibility to people; Adopt the mechanism of open competition in the team, be good at empowering employees, encourage employees to leave their jobs, invite employees to participate in some discussions, formulate work ideas, and inspire employees to make suggestions for hotel development.
Third, have good management ability and the courage to surpass yourself. Years of experience in the position of foreman has formed a set of mature management experience. Since taking over the work in Area B, the working atmosphere has been greatly improved, and the staff turnover rate has been greatly reduced, especially this year, the turnover rate is 5%. Huangxing cleaning company's employee turnover rate is also relatively low.
Taking part in the competition today, I think my greatest advantage is a high sense of responsibility, which is the premise of doing anything well. If the competition is successful, I will work from the following aspects:
First, win people's hearts, build a team and strive to enhance the core competitiveness of the hotel. Without a first-class team, there will be no first-class enterprise, and the quality of employees determines the development of the hotel. First of all, we should start with team building, strengthen business training (making training policies, determining training needs, making training plans and evaluating training effects), continue to implement team activities with the theme of employees' birthdays, improve team cohesion by enhancing employees' feelings, set up a special contribution reward mechanism, and add special rewards outside the company's salary system to create a good atmosphere for employees to "get in, stay and do well" and provide more humanity for customers.
The second is to expand the market, promote reform and strive to improve the economic benefits of hotels. Strive to complete the assessment indicators and improve the room occupancy rate. The occupancy rate of Room B has remained at around 60% this year. How to further explore the market space, I think: first, we should pay attention to the service of tourism team, improve service standards, formulate the reception process of tourism team, and do a good job in the reception of travel agency guests; Second, we must develop the conference team: from Monday to Thursday, the sales direction is mainly the conference team; Third, instill the marketing awareness of all employees, make personal sales plans (personal occupancy rate 1 1%), make monthly personal sales quantity, give employees extra sales commission, and improve the personal sales registration system; Fourth, raise individual agreement house prices. The FIT agreement is the biggest tourist source of the whole hotel, and the proportion of Block B is as high as 4 1%. Flexible prices should be implemented between individual agreements and individual agreements. Fifth, increase service facilities to meet the diverse needs of guests. Apply to the company to hand over the table tennis room and billiards room on the first floor to the housekeeping department to solve the problem of less customer service facilities and difficulty in attracting customers in the lobby. Set up special counters for local products in gyms that are not used frequently. This can not only increase income, but also play a guiding role when guests are waiting for check-in. Seventh, strengthen guest management, improve guest files, and cultivate highly loyal customers. Third, reduce energy consumption, promote energy conservation, and strive to reduce hotel operating costs. Continue to strengthen material management, improve the material files of each room, check and count regularly, and designate special personnel to be responsible for low-consumption products; In terms of energy consumption, establish a daily inspection system for water and electricity conservation, that is, assign a special person to track the monthly energy consumption; In terms of facilities, in view of the problem of more facilities and equipment in Area B, the maintenance and control of facilities are as follows
The key is to establish a handover system for facilities and equipment problems, with a special person in charge, arrange a special person to track each work and pay attention to it irregularly, and disclose all kinds of accounts in time every month to let employees know all kinds of energy consumption expenses every month.
Fourth, improve the taste and culture, and make every effort to improve the service level of hotel rooms. Locate room B to meet the needs of mid-range customers, strive for high-end customers, and make great efforts in room setting to create higher-grade rooms, such as adding decorations with Maitreya national culture characteristics in the room, placing green plants to add vitality to the room, and arranging rooms with holiday characteristics on holidays to make the room layout more distinctive. Increase the number and variety of slippers in the room to better provide convenience for guests to take a bath. What kind of managers do hotels need most? I think what I need most is a person with a high sense of responsibility, courage to innovate and broad vision for development, and I belong to such a person. In any post, I believe that doing things well with your heart and your efforts will be affirmed. Article 2: Hotel foreman's speech on competitive employment
I sincerely thank the leaders for giving me this opportunity of fair competition, showing my stage and giving me the opportunity to display my talents. I'm competing for the position of foreman. I know I don't have a glorious past, but I just want to grasp the present and the future. Personally, I may not be the best candidate in terms of work ability or comprehensive quality, but only by constantly challenging myself and defeating myself can people realize their life value.
As a foreman, I should learn to communicate. I will use my enthusiasm to spread happiness to the hearts of every employee, create zero-distance communication for employees, let employees work in a "stress-free" environment and give full play to their enthusiasm. An excellent foreman should learn humanized management system and mobilize the subjective initiative of employees. If employees can't teach, good employees should give full trust, and only with full trust can they have a harmonious management system and service consciousness. Our service industry has always advocated that customers are God. In fact, the service is mutual, and the active, thoughtful and enthusiastic service is the pleasure and bright smile of the guests, which is their greatest happiness. As a foreman, the first thing you need is professionalism. And this spirit is the responsibility, the responsibility and obligation to oneself, the collective and the society. Although my speech today is a self-recommendation, it's not that the old lady sells melons to brag.
I just want the leaders to see the real me. I believe that with my personal qualities, dedication, down-to-earth spirit, my work enthusiasm and my management experience, I will be a good foreman. If you have any questions, please give me a chance. I will never let you down. Thank you all.
Speech by the person in charge of the front desk of the competition hotel 6 Dear leaders and colleagues,
Good afternoon everyone!
First of all, I am very grateful to the hotel for giving us this open, fair and just opportunity to compete for speeches and study and exercise, which is also a stage for self-display. I specially wrote a doggerel to express my feelings for the hotel:
Thanksgiving life honed me.
Thank you endlessly.
Gorgeous future, work hard.
Heaven rewards diligence and strives for self-improvement.
My name is xxx, and I'm from the Housekeeping Laundry and Dry Cleaning Team. Started working in 2004 and entered the hotel in June 2008. My career goals are clear. With the help of the platform and resources provided by the hotel, I will strive to become a qualified senior hotel laundry manager through continuous learning and tempering. Last year, there was a topic of career planning on the test paper of the year-end assessment, and I answered it the same way. So today's foreman competition is a very important milestone for me.
The basic conditions and advantages of my application for the laundry foreman this time are: I can bear hardships, I can bear hardships, and I have strong execution in work and life. It is not enough for me to stand on the stage and say it myself. (Raise your right hand to pay attention) The leader can look for any colleague who has been employed in the laundry room for more than 2 months from the side. You can look for the cloth man who receives towels from the swimming pool of the entertainment department, the cloth man who delivers tablecloths from the catering department, or you can look for it from Xiaoxiang Huatian and Furong. In 2009, one of them suggested that I go to the computer department, and the other suggested that I go to the food and beverage department for development. I answered them at that time that I would like to stay in the laundry room, like the working atmosphere in the laundry room, and like doing laundry. I also believe that I can do the laundry well and stick to it for a long time.
The second advantage is that I have a certain daily English conversation ability, and I can have some simple English communication with foreign guests. I have some writing skills. Last June, I registered a Sina blog with my real name, and recorded my work in the hotel with the blog as the carrier. At the same time, I also promote and maintain the brand image of the hotel on the Internet. Although the impact is very small or even negligible, here is a very real example. Hu Wenhai, the chef of Xiaoxiang Huatian, 1983 was a fat man, two years younger than me. Go to Wuhan and Changchun to give a lecture tour with Manager Lei. Take the hotel as your home, and use your own practical actions and efforts to publicize, maintain and spread Huatian culture and ideas on the Internet. His blog is very well written, and his bloggers were moved by his efforts, which helped him to contribute more than seven or eight thousand yuan in sales during the sales of 10 moon cakes. I believe that as long as you give me a certain amount of time, I believe I can surpass him in this respect (clench my fist and raise my right hand over my head)!
The third advantage is that I have some experience in grass-roots workshop management and am good at summing up the experience and shortcomings in my work. I will show two "washing techniques", spanning two and a half years before and after compilation and revision, and use my spare time to revise and constantly do various washing and decontamination experiments to ensure accuracy.
If I can compete for the laundry foreman this time, after I succeed. I will strive to adhere to one center and four basic points. What is the center, that is, to keep the stability and continuous improvement of the washing quality of linen and guest clothes as the center, which is the basic premise and foundation for the laundry to carry out all its work. Because once there is a problem with the washing quality, the service of the guest room floor that bears the brunt will be affected, and the evaluation of the hotel image will also be seriously affected.
One of the four basic points, the foreman, as the grass-roots manager of the laundry room, not only has solid professional skills, but also sets an example and the execution is the key. He unswervingly and conscientiously implemented the rules and regulations of hotels and departments and carried out the tasks assigned by leaders at all levels. As a bridge between the team leader and the staff, the foreman helps the supervisor to fully mobilize the enthusiasm of the staff, strengthen communication and exchanges among colleagues, and strengthen team building and cohesion.
Secondly, the increase of guest laundry and leather care business items and the innovation of clothing dyeing and renovation, fine darning and advanced leather care can greatly enhance the competitiveness and influence of Huatian laundry. Changsha XX Hotel is cooperating with Ingrid Laundry Company in this respect, knowing ourselves and knowing ourselves, and winning every battle.
The third is to assist the team leader to actively do all the sales tasks assigned by the hotel through various channels to generate income for the hotel and the department.
Four, strictly do a good job of energy saving and consumption reduction in the laundry room. If the purpose of doing the above points is to open up sources, then saving energy and reducing consumption is to reduce expenditure. Only by combining open source and throttling can we ensure that the laundry room has stable income-generating benefits!
Whether the competition is successful or not, I will study hard and work hard as always. Now it's the end of the year, and the hotel is very busy, so everyone still finds time to listen to the speech. Thank you! Finally, I ended my speech with a poem I wrote.
Competing for positions according to ability.
Good employment policy
Speech passion scale
On Chen Taixia's Ten Years' Achievements
A good man should be ambitious.
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