In order to improve the level of information technology in the city, change people's daily traditional payment methods, improve the public transport environment, enhance the service function of public **** transportation, and better provide the general public with safe, fast, comfortable and convenient services, Zhongshan City Construction Investment Group Co., Ltd. according to the requirements of the municipal government, invested in the construction of the Zhongshan Tong Electronic Toll Collection System, and set up the Zhongshan Zhongshan Tong Smart Card Co. Ltd. is responsible for the operation and management of the project. The system is built according to the specifications of the Ministry of Construction of the State with high standards and a high starting point, which ensures the advancement, safety, expandability and compatibility of the system technology. The project is a people's livelihood project of the municipal government, and is an important initiative to facilitate the travel of the public, especially benefiting special groups such as the elderly, the disabled and students.
Zhongshan Tong Electronic Toll Collection System since its opening on December 28, 2008, by the municipal government and the community's strong support, Zhongshan Zhongshan Tong Smart Card Co., Ltd. is actively expanding its business, so that the field of application continues to expand, and has issued more than 130,000 Zhongshan Tong IC card, widely used in public transportation, supermarkets, restaurants, bookstores, and other areas of micro-consumption, and step by step and planned to the Cab, public **** parking lot, urban road temporary parking, hospitals, cinemas, gas stations, vegetable markets and other small consumption areas to expand, and ultimately realize the city card, truly a card to go all over Zhongshan, so that the Zhongshan Tong IC card has become a bright city business card.
Zhongshan IC card business acceptance outlets
1. Customer service outlets:
Zhongshan IC card customer service center (No. 50, Fuhua Road, West District) accepts all the business of Zhongshan Tong card. Chengnan Bus Terminal customer service outlets (No. 38, Chengnan Road 3, South District), Tanzhou Jindouwan Bus Terminal customer service outlets (No. 98, Tan Shen North Road, Tanzhou Town), and Huangpu Bus Terminal (Nan San Highway, Huangpu Town) temporarily only accepts ordinary and souvenir cards and card sales and recharging business.
2. Zhongshan pass special merchants:
Neptune Star Pharmacy Zhuyuan Market Branch (the first floor of No. 47-49, Zhuyuan Road, East District), Neptune Star Pharmacy People's Hospital Branch (No. 57, Sunwen East Road, Shiqi District, 009-010 card), Torch District, the public eyeglasses (Torch Development Zone in Zhongshan, No. 20, Dongzhen Avenue, 1-5 card) only for the commemorative card card sales, ordinary cards and commemorative card recharge Business. At the same time in Zhongshan Tong contract merchants using Zhongshan Tong card consumption to enjoy member price discounts.
How to apply
Guidance for Zhongshan Tong
I. Types of cards issued and how to apply for them
The IC card of Zhongshan Tong is divided into three categories: ordinary card, preferential card and commemorative card.
Ordinary card: anonymous, non-transferable, refundable by way of deposit. The standard of deposit is 25 RMB/card for MF1 card and 30 RMB/card for CPU card, and there is no limitation on the number of cards to be purchased, and the deposit vouchers should be kept properly after application. The card can be used to enjoy a 10% discount.
Preferential card: including senior citizen card, student card, disabled card. It is a registered card for personal use, which can be lost, and each person is limited to one card, which requires an ID card, household registration book and other relevant documents for annual review, loss, and replacement of the card. The card is not issued to individuals, and is issued in a collective manner. Elderly people and people with disabilities for the first time free card, student card 15 yuan / Zhang, lost or damaged replacement card shall be charged for the cost of 15 yuan / Zhang.
Souvenir card: quota limited to sale, sold non-refundable. The card will not be registered, lost or exchanged.
Second, Zhongshan Tong IC card business acceptance outlets
Zhongshan Tong IC card customer service center (No. 50, Fuhua Road, West District) accepts all business of Zhongshan Tong card. Zhongshan City Public **** Transportation Co., Ltd. subordinate Chengnan, Tanzhou, Huangpu Bus Terminal for the time being only accept the ordinary card and souvenir card processing and IC card recharge business.
Three, Zhongshan Tong IC card recharge provisions
Cardholders can go to Zhongshan Tong company authorized customer service centers, card recharge outlets for cash recharge business. MF1 card each time the recharge amount must be an integer multiple of 10 yuan; CPU card each time the recharge of 30 yuan, and then recharged in multiples of 10 yuan. The balance of Zhongshan Tong IC card shall not exceed 1000 RMB.
Four, Zhongshan Tong IC card card replacement, refund, loss provisions
(a) Zhongshan Tong IC card card warranty period is limited to one month, such as the card in the warranty period of the card quality problems, can be free of charge for the replacement of the card business.
(2) If the card surface has creases, bump marks, obvious scratches, twisted, painted, punched, corroded, burned, soaked resulting in card damage; the card as a whole has a defect, such as missing edges, missing corners, cracks, lack of chips, chip chip cracking, etc., and the card surface card number can not be discerned and can not read the card information will not be returned to the card and card replacement.
(3) card replacement
Applicants for card replacement business, must go to the Zhongshan Tong IC card customer service center (West District, Fuhua Road, No. 50), the staff will test the card to see if it is in line with the provisions of the replacement card, in line with the provisions of the replacement card will be given to the replacement business, the use of the normal card will not be handled by the card replacement business.
1, due to the quality of the card itself causes the card can not be used normally, free of charge to replace the new card, the original card balance to the new card, the original card back.
2. If the card is damaged due to man-made reasons, the labor cost will be charged for the replacement, and the balance in the original card will be transferred to the new card after the replacement.
3, in the card replacement procedures, the site can read the card information card, the card replacement procedures on the spot, the original card back; the site can not read the card information but can recognize the card face card number card, fill out the Zhongshan Tong card "abnormal card" detection sheet, and issued "card voucher", 5 working days after the card replacement procedures.
(4) Refund
1, souvenir card will not be refunded, the ordinary card and preferential card can be refunded by deposit, and the preferential card will no longer be processed after the card is refunded.
2. Ordinary card refund: cardholders must bring their cards and deposit receipts to the Zhongshan Tong IC Card Customer Service Center (No. 50, Fuhua Road, West District) for card refund; if the card is damaged due to man-made reasons, the labor cost will be charged for the card refund; after the card is refunded, the original card will be taken back.
3, preferential card refund: the cardholder must take the card, ID card or relevant documents to the Zhongshan Tong IC Card Customer Service Center (No. 50 Fuhua Road, Western District) for card refund; after refund, the original card will be taken back.
4. When the card is returned, if the card can be read, the card will be returned on the spot, the original card will be taken back, and the balance of the card will be refunded. If the card cannot be read on the spot but the card number can be recognized, the original card will be recovered, the Zhongshan Tong Card "abnormal card" test form will be filled out, and the "card voucher" will be issued, and the card will be returned after 5 working days, and the card balance will be refunded.
(E) Lost
1, the preferential card is lost, the elderly, disabled people with ID cards, students with student ID cards, ID cards (or household registers) and school certificates in time to the Zhongshan Tong IC card customer service center (No. 50, Fuhua Road, West District) to handle the loss of the formalities, the customer service center issued by the Zhongshan City, Zhongshan Tong Smartcard Company Limited voucher for processing the business. The original card will be suspended from the next day after the loss.
2. 5 working days after the lost procedure, with "Zhongshan Zhongshan Tong Smart Card Co., Ltd. business voucher", ID card and other relevant documents to replace the new card, the replacement is charged for the cost of work, the balance of the card will be transferred to the new card, and at the same time, the lost card is canceled.
3. If you find the lost card within 5 days from the date of loss, you can go to the Zhongshan Tong IC Card Customer Service Center (No. 50 Fuhua Road, West District) to do the unlisting procedure, and the card can be resumed in 2 working days after unlisting.
Fifth, Zhongshan Tong ride IC card use precautions
(a) Zhongshan Tong IC card brush card does not distinguish between front and back, the effective distance of the card for 0-7 cm, IC card can also be placed in the wallet, handbags, ride the bag close to the IC card card card-swiping equipment sensing area can be brushed, the card, stay for 1-2 seconds, the IC card card-swiping equipment for a variety of consumer cards have a corresponding voice prompts. The IC card swiping equipment has corresponding voice prompts for all kinds of consumer cards, and at the same time displays the balance of the card.
(2) The general card and the souvenir card can be used by more than one person at the same time. The discount card is for the cardholder's personal use only, and may not be lent, altered, or forged.
(3) When traveling on one-ticket lines, cardholders can pay by swiping their cards on board the train; when traveling on sectional fare lines, cardholders can pay by swiping their cards through the attendant's hand-held POS machine.
(4) When taking the bus with a regular card, the voice prompt of the IC card swiping equipment will be "beep", and at the same time, the card will be deducted according to the line swiped fare discounts.
(E) with a discount card to take the bus, the equipment will be based on the card type prompts a different voice, after brushing the card, the card must be presented to the driver to see, such as the use of the card is not the cardholder himself, the driver has the right to collect, collect within six months after the non-replacement.
(6) The IC card swiping equipment is equipped with an interval swiping time for the use of concessionary cards, and the second swiping of the card is not allowed within the set time limit.
(7) When you swipe your card on the bus, you can only use a single Zhongshan Tong IC card, and you should stay away from the IC card swiping equipment after swiping your card in order to avoid double spending.
(viii) When the cardholder meets the inspectors to check the ticket, the cardholder should take the initiative to present the card for the inspectors to read the card data for checking, and will be dealt with according to the regulations of Zhongshan City Public **** Transportation Company Limited when the leakage of tickets is found.
(ix) Whenever the voice prompt of "Please re-swipe" is issued, the cardholder should re-swipe the card or consult the driver and passengers in time. Where issued "insufficient balance" voice prompts, the cardholder should take the initiative to take the full amount of the line fares consciously coin (ticket) ride. Whenever the voice prompt of "invalid card" is issued, the cardholder should take the initiative to coin (buy ticket), and the driver has the right to collect the card.
(10) due to IC card failure or on-board card equipment failure can not pay the normal fee, the cardholder should be based on the full fare in cash.
(xi) Zhongshan Tong system trial period, holders of Zhongshan Tong IC card to ride the Zhongshan City Public **** Transportation Co., Ltd. lines of public **** automobile card consumption does not provide a special invoice for IC card.
(xii) in order to cooperate with the "Zhongshan city center regular public **** traffic regular improvement planning" implementation, December 28, 2008 first in Zhongshan City Public **** Transportation Co., Ltd. unmanned and manned ticketing trunk lines (1, 8, 9, 10, 11, 12, 28, 31, 38, 39) to achieve the Zhongshan Tong IC card The card consumption, to be adjusted to the completion of the bus line network, will gradually be promoted to other lines of application.